Fi Collar Reviews
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A Must-Have for Dog Owners!
As a client of Fi Smart Dog Collar, I can say that I am extremely satisfied with the product and the service provided by the company. The collar is well-designed and has all the features I was looking for in a dog collar, such as GPS tracking, activity monitoring, and the ability to set custom safe zones. The app is easy to use and provides me with real-time updates on my dog's location and activity levels.
The customer service team has been incredibly helpful in answering any questions I had about the product and providing support when I needed it. They were always available and quick to respond, which gave me peace of mind knowing that my dog was safe and well taken care of.
Overall, I would highly recommend Fi Smart Dog Collar to anyone looking for a high-quality and reliable dog collar. The combination of advanced technology and excellent customer service makes it the best option on the market.Series 2 collar purchase
I've had the Series 2 collar on my dog for over 2 years now and I have to say, it's been a really good investment. My pup wears it all the time and I find the sleep and activity info super helpful. The collar has come in handy when my dog has managed to escape, it really does work just like they said it would. The battery life has been consistent and I like how easy it is to set up with the base, especially when we're on vacation. Right now, I don't see a reason to switch to the Series 3 collar. I haven't had any major problems with it, so I think it's best to focus on the good things about the product.
Activity monitoring collar
This activity monitoring collar has been a total life-saver for keeping track of my dog's daily playtime and exercise levels. I've had it for two years and it's been super reliable and does a great job. It's perfect for any pet parent who wants to make sure their furry buddy is getting enough activity each day. I love being able to see how my dog stacks up against others around the neighborhood, it gives me a good idea of his overall health and well-being.
Life-saving collar
I have this small dog that I absolutely love, and one day he disappeared. I was so worried and searched everywhere for him but couldn't find him. After that scary experience, I decided to get a special collar that can track his whereabouts. Let me tell you, it was the best choice I ever made! It helped me locate him fast the next time he went missing.
Pet tracking collar
I just bought a pet tracking collar from this company and I gotta say, I was pretty disappointed with how it turned out. It didn't meet my expectations at all and didn't hold up to other products like the Apple AirTag. I was really hoping for a reliable and accurate collar, but this one just didn't cut it.
Dog collar
It was really tough trying to take off my dog's collar after they passed away. It just felt so cold and wrong.
Collar
I recently bought a collar from this company, but I had to cancel it soon after. The website was super hard to use and didn't have a user profile section where I could see or change my account info, like billing details. It was really frustrating not to have those basic features.
Collars for me and my sister's dog
This company totally fooled me into signing up for a recurring subscription that I completely forgot about until they tried to charge me $100 for something I haven't even touched in years. Canceling was a total nightmare - they made me cough up the cash before they'd even let me cancel. Not cool at all, dude.
Pet activity tracker
I was really excited to try out this pet activity tracker I ordered from this store, but it ended up being a letdown. I thought it would do a great job of keeping track of my pet's activity levels and comparing them to mine. However, I was disappointed to find out that it always showed my pet covering more ground than I saw with my own eyes. I wished it had a more detailed system for different types of activities, not just counting steps. I also missed not having features like a weekly stats or a daily best tracker, which I think would have been helpful with all the info it collects. The website's customer service wasn't that great either, not very helpful. On the bright side, the battery life was pretty good and it did push me to make sure my pet got more exercise, but unless it can accurately trace my pet's route and give me more info on speed and distance, I probably wouldn't buy it again.
Series 2 Collars
I bought three Series 2 collars a couple of years back, and now two of them are completely busted - won't charge or reset. I tried to get an upgrade to Series 3, but after how crummy the Series 2 ones were, I wasn't feeling it. I wanted a refund for the rest of my prepaid service, but they were trying to deny me. They really need to work on their customer service policies before I ever think about dealing with them again.
Collar & subscription purchase
I've been using the collar and subscription for almost three months now, and honestly, my experience with their customer service has been really disappointing. It took them a whole three weeks just to process a refund for a collar exchange, even when I followed all their specific instructions. And forget about getting a quick response to any questions - usually takes about a week if you're lucky. Plus, if you have an open ticket, chances are it's just going to get ignored and then automatically closed without a resolution, according to their own customer service rep. It's super frustrating and just not reliable at all, so I definitely wouldn't count on their customer service for any help.
GPS pet tracker
The GPS pet tracker I bought was a total letdown. It was a pain to cancel the subscription, plus the tracking system was super unreliable and off the mark. It felt like a waste of cash for something that was supposed to give me peace of mind but totally dropped the ball. Our pup, who's a fan of running around, was always getting lost in the boonies with only occasional updates on his whereabouts. The customer service was subpar too, taking forever to reply with generic responses that didn't actually fix anything. All in all, I wouldn't suggest this product to anyone in need of a solid GPS pet tracker.
Series 3 Collar Purchase
I bought a Series 3 Collar from this company recently and I gotta say, it was a letdown. The instructions they gave me to set it up were all wrong, which makes me question their IT skills. When I'm buying something as vital as a pet collar, I expect the guidance to be on point. The lack of proper support really soured my experience with this company. I'd suggest checking out other options if you're thinking of buying from them.
GPS pet collar
I was really looking forward to testing out this GPS pet collar, but man, was I disappointed! It was a total scam. The map view was all wrong and didn't do what I needed it to. And don't even get me started on customer service - useless! And to top it off, when I tried to cancel, they stuck me with a six-month membership commitment. What a rip off!
Subscription cancellation difficulties
I had a really bad time trying to cancel my subscription with this company. I tried a bunch of times to cancel it, but they weren't helpful at all. They ended up charging me for another year without my permission. The customer service was not great and felt like it was coming from robots who weren't paying attention to what I was asking for. Dealing with the back and forth and not getting anything fixed was super frustrating. I wouldn't suggest signing up for a subscription with this company because of the problems I ran into.
Smart collar device
I just got this smart collar thing, and man, it's been a huge letdown. The collar just doesn't even do its job right, and the app that comes with it is a mess too. I've been trying to reach out to their customer service for help, but I haven't gotten any real support. All I get are automated emails saying they're busy, but they're not actually helping me out. This whole thing has been a total waste of money.
Review with most votes
A Must-Have for Dog Owners!
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