Floryday - Overall Rating based on 42 reviews
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3 dresses
Loved one dress, didn’t like the fabric of the other two. Tried to process return the same day I received them but could not. I followed the directions provided but their website said I had not purchased anything to return. I supplied order number to no avail. At one point the online chat said they would put me in touch with a person but it would cost $5 at which point I disconnected.
same problem here in U.K, waited ages for delivery and trying to return same day, trying to get returns details is IMPOSSIBLE, do NOT use this tin pot outfit.
I'm in UK too and having same problem
Trainers
After reading reviews I cancelled my order. Tried to contact customer services about refund and all i got was about 30 messages in the middle of the night thanking me for contacting them and saying someone will get back to me within 24 hours, needless to say they have not. Would never buy from this company again
wish i'd done the same and cancelled mine. they should be taken OFF the web.
boots
tried to return one day after delivery. lots of emails, tons of requests for order#, package# address# item#. provided all. got robo responses, no action. its now been 7 days and nothing but more emails. Im not stupid order online from Sundance, Amazon, and many others. This company is just a scam in my book. guess Ill have to eat the $50... Lesson learned.. Watch out.
Tops and blouses
Neither. I received the order twice. What is the return policy. They are exactly the same. Would like to return one for a refund as my account was charged twice as well.
Please respond,.
Thank you,
Kathy Campbell3 dresses and a pair of boots
I was excited to find the styles and prices offered at this company, though shipping was surprisingly high. Enthusiasm dropped when no product was received weeks later. I inquired and they responded that part of the order was available, yet they wouldn't send it separately. Communication was zero unless I asked. Finally I cancelled the order and bought the items elsewhere. They stated that the money was refunded, yet I haven't seen it in another month! Interesting how they could process my payment within minutes, but can't manage to process a refund. What is wrong with this company?
PLEASE CONTACT WITH THE POLICE THIS IS THE FAKE COMPANY!
Dress and blouse
Poor quality dress and sent wrong blouse !
jackets and sneakers
Terrible!!! I spent $115 which included $27 shipping. The website clearly states "worry-free" "free returns on first order." I am now expecting a refund of $79. Returns are NOT free. And they charge $1-2 per item returned. Terrible terrible terrible.
Don't order from this website
3 dresses
I had a terrible experience. They don't have to worry about me . I will never order from them again . Return is terrible. I was never able to get the service I needed.
Don't order from this so called company
4 summer dresses
Wanted very thin lightweight summer dresses and that's what I got a timely manner. However at least one if not more we're not as pictured but still acceptable I'm a little nervous about ordering again because of all the delivery reviews I read but those delays but at the peak of covid-19 who knows...
2 dresses received quite quickly. I was a little disappointed in the fabric, BUT, for the price I thought they were quite attractive and the sizing was good. I LOVE pockets and both my dresses had them.
Floryday.com and Lotimena.com exactly the same company!!!!
They have Hongkong address and French one , CUSTOMER SERVICE is RELLY BAD! DON¬T ORDER FROM THIS COMPANY, THEY ASKED MY CARD AND DRIVING LICENCE OR PASSPORT NUMBER FOR VERIFICATIONS! I SPOKE WITH MY BANK. METROPOLIATAN POLICE CYBERCRIME UNIT WILL CHECK THEM ………. FRORYDAY.COM AND LOTIMENA.COM …..THEY DON`T KNOW HOW MANY DIFFERENT WEBSIDE NAME AND FAKE ADDRESS THEY HAVE.....I can't seem to get hold of them
I have ordered several items which I have not receivedAfter returning the dresses I ordered, using their instructions and packaging, I have been waiting 1 month to receive my refund to my account. They do not answer emails and there is no phone number to contact them. I'm wondering if they are legit.
This company is disgusting.
The clothes that they show for sale are absolutely nothing like the photo’s!
Cheap awful material.
Shapeless clothes that I would not insult the charity shops with!
And little chance of getting any refund!
Scammers!OOOOOH I DO WISH I'D READ REVIEWS BEFORE BUYING 4 DRESSES FROM THIS COMPANY. THEY HAVEN'T ARRIVED AS YET i WILL KEEP YOU POSTED. Cant afford to loose the money so hoping they are what they are meant to be and arrive!!
I agree with so many of you. This company is a scam. They are simply crooks. They should be reported and not allowed to advertise. I did receive the dresses I ordered. Nothing like I expected. Impossible to wear. Trying to return is costly and not worth the money. This is how they make their profit. Shame on them!!
Never had a problem,two weeks ago I ordered several garments and they arrived from a local site in S.Aust. Well made, friendly size,I’m really pleased which is more than I can say for several o/s companies especially when it comes to shoes and girls Never!,! Order swimwear sometimes I think reviews are sent by other companies or just people who dislike everything.., even the sun coming up.
An order to the value of £194.19
After two weeks waiting for a return address I returned the complete order which cost me a fraction of what I was charged by floryday. After constant emails I was refunded only £175.48. The P&P was an extra £26.80 which I knew I would not get back. They still owe me £18.71 and just sending me the same old email going on about postage costs.
The total cost was £220.99. The postage was £26.80. Therefore I should receive £194.19 not £175.48. Would warn anyone not to use this site it is a total scam. You have the cheek to put worry free returns on your websiteWhenever you are ordering from an unknown company, always do a "test order". Test them by ordering ONE of the lower price item on your list to see if they are good or not.
3 tops
Negative will never order from this site again. Nothing like the pictures. Ugly material.
This site is out of China. I've order from this type BS before and IT IS A SCAM. Like some of you are saying,(that are real customers, not fake), the material is cheap and nothing like the picture and costly to return back to China. Facebook should not be allowing this site, who keeps changing it's name to be inconspicuous, on their platform to scam people and take their money with false advertisement. I complained to FB about 5 yrs. ago and they are still at it. Facebook, I'm sure you're seeing this message.....Do Something About IT!!
Ive never seen anything like this before. Trustpilot review site has a big orange banner across the top of the page for this company! It says that customers are reporting that Floryday told them they would give them their money back for items they returned IF they gave them a good review on FLORDAY SEEMS TO BE OPERATING ON NEXT LEVEL SKETCHINESS!
I ORDERED SEPT 3RD 2020 STILL CAN NOT REACH THEM THE TRACKING SAID AFTER A MONTH AND OVER HAVE NOT RECIEVED MY ORDER THE TOOK MY MONEY I AM PISSED AND WILL REPORT THEM TO THE BBB I WILL NOT ORDER AGAIN FROM THEM
I also ordered from them. They put the wrong zip code for my shipping address. So I never received the item. I have sent constant emails asking them to correct it. They told me to contact my local USPS. I went to USPS website to put the tracking number and it says, "This tracking number is not available." I am very disappointed because I ordered a coat from them. For all that I should have just ordered from Amazon. At least they guarantee your package being delivered to the right address.
Twp dresses. Four blouses
The items took over two months to arrive. Everything I ordered was too big. colors were not as described. I have been trying for THREE WEEKs to get a return label from them to ship items back and get a refund. NO LUCK. They have not responded to emails, chats, and other attempts to reach them. VERY POOR CUSTOMER SERVICE! They have made it impossible to return items.
blouses
I ordered 5 shirts, I did get a refund for one that was out of stock, received another that I don't like - the rest are OK, looking at reviews. I'm concerned to even try sending the one back. Don't think I'll buy from them again. I'll shop a store with a door!
2 dresses
ordered 2 dresses same size. One was to small and one was to big. Wrote a review to complain was
contacted by Floryday that if I took review down( Deleted) they would sent me a complete refund in 7 to 14 business days. So I took down review, its been19 business days no refund or response to my request. I quess this is one way to keep the good review and get the bad ones gone. Dresses are poor workmanship material is so thin and when I washed them all seams raveled. Dont purchase from this company a scam.Long sleeve blouse
White with v neck with blue patern down neck not impressed try to get refund no response poor customer service have had items before no problrms
Cannot get information to return items no matter what I do! Horrible!
I bought 3 dresses
I really like the dresses but I need to exchange two of them for different sizes.
They gave me a ticket number but no instructions on where to send or how to exchange. I have sent them numerous email sand i keep getting the same email back that refers me to a link that doesn't give any information. So I will not be purchasing anything else from them.I LOVE THE DRESS HOWEVER I NEED A XL , THE XXL IS TOO BIG. IF YOU DO NOT HAVE THIS DRESS IN XL PLEASE REFUND ME.
THANK YOU
DENISE BROGHAMERA maxi dress
I am a very satisfied customer! I got my dress quickly and it was exactly the way I thought it would be. I loved the dress and the fit was perfect! I will order from Floryday again! Very pleased!
Ordered a dress SOMETIME ago, they got there money but, still haven’t received my purchase!
Yes I am in same position. If I don't hear soon will report them
Is this company trading under a new name' total scams
Strap up flats
Everything was ok until I got my perchase, the shoes had buckles that were two opposite pieces that did not lock together, I'm now stuck with shoes I can't wear!! Customer service does not exist for refunds,so now I'm also out of my money!!
Yes having same trouble to return for refund gave me 3 options said I wanted full refund no response
1 dress, 1 top received. Waiting for bathing suit.
I read reviews after ordering and was concerned. Well, I'm glad I read them after I had ordered!! I receivned 2 of 3 items I ordered today and I LOVE them!!!! I'm going to go on their site and order again!
Love love love....getting ready to place 2nd order!
Very disappointed! I received address I did not order and can't find a way to return it!
same problem , can NOT get a returns label/details . live chat, don't bother, next stop paypal to sort out, and will never use this company again
tops and dress
I love the styles and prices! However, it takes a long time to receive the items, despite you paying high shipping costs. When I wanted to contact them directly, it was impossible. I would definitely not order from this site again. Sad.
Review with most votes
A maxi dress
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