Foot Asylum - Overall Rating based on 24 reviews

88% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-10
Online order for shoes

I just ordered a pair of shoes online because they didn't have my size in the store. Ordering them was super easy and I chose standard delivery. When they showed up the nex... Read onBy: Romaguera

Review with most votes

  2023-11-19
Kids and adult clothes and sho

I just bought some clothes and shoes for both kids and adults from this store, and I gotta say, I was really impressed with how good the quality was. They had some awesome offer... Read onBy: roma

Reviews (24)

  (17)

 (3)

  (4)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order for shoes

    I just ordered a pair of shoes online because they didn't have my size in the store. Ordering them was super easy and I chose standard delivery. When they showed up the next day, I was pleasantly surprised by how fast they arrived. It was really impressive and made online shopping a breeze.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    New balance trainers

    I walked into the store hoping to buy a pair of New Balance sneakers, but they were out of stock. The employees were really nice and offered to order them for me, even though it was a holiday. I was so happy to get a call the very next day, on Tuesday, telling me my sneakers were ready. That's what I call great customer service!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order assistance

    I had a little issue with my online order, but Riannah really came through for me. She was incredibly helpful and did everything she could to fix my delivery problem. I was really impressed by how professional and willing she was to help me out. I am so grateful for all of her help!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tracksuit, tshirt, shorts

    I had such a great time shopping at Foot Asylum! They had a ton of tracksuits, t-shirts, and shorts in all different colors to pick from. I found everything I was looking for in just one trip and ended up buying more than I planned because I couldn't resist. The stuff I got was really high quality, and I walked out of there feeling happy with my buys. If you need some cool activewear for summer, Foot Asylum is definitely the spot to hit up.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery, love my trainers and sliders

    I was really impressed with how quickly my order arrived, and I'm happy with the trainers and sliders I got. The shoes fit me just right, and the sliders are super comfy. Overall, I'm happy with what I bought and will totally come back to order from here again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Trainers online

    I just got some new sneakers online and I'm so pumped about them! The website was super easy to navigate and had a bunch of awesome brands at great prices. I splurged for the next day delivery since I was heading out on vacation and my sneakers showed up right on time. I couldn't be happier with my purchase!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and easy shopping

    Shoe shopping can be a pain sometimes, but not with this store. Their website makes it super easy to find just what you want, and the prices are pretty good too. I've always been happy with my purchases and never had any problems with the quality. Ordering is quick and simple, so it's no big deal to get what I want. They always deliver right on time and I like getting updates on my order. Overall, I totally recommend checking them out for all your shoe needs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick standard delivery

    My new trainers arrived today! I ordered them on Friday night and they got here super fast, even though it was a holiday yesterday. The price was great and they fit perfectly. I'm really happy with them!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Multiple items

    I had a terrible experience with my online order! The items I purchased were delayed and I was informed they were at the parcel shop when they actually weren't. I received a message saying my order was being sent back. The customer service on WhatsApp and live chat was no help at all, it felt like I was going in circles with no solution in sight. After reaching out through DM and Twitter, I was finally able to get a replacement sent, but some items were out of stock so I only received 2 items in the end. On the positive side, the items arrived quickly and I was given a discount on my next order. However, the sizes were wrong so I had to return them and reorder. It took a while to get my refund, but after contacting them via DM, I got a quick response and the problem was fixed because they had used the wrong order number. Luckily, I got my refund back in my bank account promptly. My advice for anyone dealing with complicated questions or issues is to use direct messaging for better outcomes. Overall, it was a lot of work to get my items and refund, hence the 3-star rating.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Trainers

    I was a customer at Foot Asylum and the service I got was disappointing. When I got my order, the package was wide open, which made me worry if the sneakers I bought were messed with or maybe swapped for fake ones. The poor packaging not only ruined my experience but also made me doubt the quality of the product. I know mistakes can happen, but it's crucial to secure packages properly to keep the items safe inside.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sneakers, hoodie, and joggers

    I recently got some really awesome sneakers, a great hoodie, and some really comfy joggers from this store. The website was so easy to use, had a ton of options, and the prices were seriously great. Plus, my order arrived super quickly, I mean lightning fast.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cool hoodie and some sneakers

    I bought this really cool hoodie and awesome sneakers online, but when they showed up, the sneakers were way too big. I was so disappointed, so I sent them back along with the hoodie. But get this - they only gave me a refund for the hoodie, not the sneakers. It's such a drag, dude. I really wish they would make returns simpler by letting me return things in-store instead of dealing with all this online hassle.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and reliable source for clothing and footwear

    I ordered something from Foot Asylum on a bank holiday Monday and I was so happy when it arrived the very next day, on Tuesday. Their service is super fast and reliable, which is really impressive. I love what I got and I'll definitely be coming back to buy more in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order, wrong size, exchanged in-store

    I ordered these totally awesome shoes online, but when they got here, they were way too big for my feet ?. Luckily, I was able to take them back to the store and the folks there were really chill about exchanging them for the right size. Some of the employees seemed a bit confused at first, but they pointed me in the right direction, so big shoutout to them ?.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Next day delivery, delayed, disappointed

    I was really looking forward to getting my order the next day when I placed it on Thursday, but guess what? I ended up waiting until Sunday to actually receive it. I was so disappointed! I even paid extra for that speedy delivery, but it all turned out to be a waste. It's frustrating when a company says one thing and does another. I won't be fooled by that again, that's for sure.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    New kicks

    I absolutely love shopping at this store! The customer service is always incredible, and ordering what I want is a breeze. I just pick out my new shoes, pay for them, and they arrive at my house within a couple of days. It's seriously the best!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sneakers and joggers

    I just bought some new sneakers and joggers from this store, and let me tell you, I was super impressed. They had way more options than other places I’ve checked out, so it was a breeze to find what I needed. The quality of the stuff was top-notch, and I’m absolutely thrilled with my purchase.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    clothes and footwear

    I love shopping at Foot Asylum because they always have cool clothes and shoes, both in the store and online. Their service is fast and reliable, and they always have the latest styles. I shop here a lot and I really appreciate the points rewards system that helps me save money on my next purchase. Thanks for being awesome, Foot Asylum!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Shoes and clothing

    I just bought some shoes and clothes at this store, and I have to say, I was really impressed with the whole experience. The rewards they have are awesome, giving me a good reason to come back again in the future. It's nice to shop at a place that appreciates their customers and gives them a little extra for their loyalty. The staff is super friendly, which makes shopping there a great experience. I always feel like they take good care of me when I'm there. This store is definitely one of my favorites for shopping for myself.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Two items

    I bought something at the store not too long ago, but one of the things I got wasn't the right size for me. I had to return it and get my money back. It was a little tricky to return it since I wanted to exchange it for a smaller size, but ended up just getting a refund. Even though it was a hassle, I'm happy to say that the refund is on its way.