Foot Locker - Overall Rating based on 23 reviews
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Sneaker purchase
I got this pair of limited edition sneakers online from a store, and let me tell you, I was super disappointed with how they came packaged. The shoes showed up in this thin box with no padding so you can guess what happened - the packaging was all messed up. And since I'm a collector, that just won't cut it. I was planning on keeping those kicks brand new and sealed up, you know? So, I decided to reach out to Foot Locker about it and man, their response was not what I wanted to hear. They basically just said return the shoes if you don't like it. Like, really? It's such a frustrating situation, I can't even deal.
Sneakers
I just bought a pair of sneakers from Foot Locker. The whole process was super easy, and I found exactly what I wanted. The staff there really knew their stuff and helped me pick out the right size. The price of the sneakers was fair and I felt like I got a good deal. The shoes arrived quickly, just a few days after I ordered them. My overall experience at Foot Locker was awesome, I would totally suggest checking them out to others.
Got shoes
I scored some awesome shoes at the store and they were exactly what I was looking for! They arrived at Foot Locker right on time and the shipping was quick and well done. I was super pumped to grab them and they fit like a glove. The service was fantastic, the staff was friendly and helpful. All in all, I had a really amazing shopping experience there and I will for sure be returning for more kicks!
Sneakers
I just got some new kicks from this store, and let me tell you, the customer service was top-notch. The sales associate really knew her stuff when it came to all the different brands and styles they had in stock. She helped me find the perfect pair that checked all my boxes. The store was super organized, which made it a breeze to look through all the sneakers. Overall, I had a fantastic shopping trip and I would totally tell others to check out this store.
excellent quality gear
Let me tell you, the stuff I got from this store is seriously amazing. I was so happy with how sturdy and stylish everything was. But man, trying to shop on their website was a total headache. It was slow and kept messing up, which made ordering a real hassle. The prices were pretty much in line with what you'd find at other places, but that's fair considering how top-notch the gear is.
Shoes and athletic apparel
My last trip to the store was a total bummer. I was hoping to pick up some shoes and sports gear, but the customer service was seriously lacking. The employees were not very friendly and seemed to be clueless about what they were selling. On top of that, I witnessed some rude and racist actions towards other customers, which made me super uneasy. I believe that every customer deserves to be treated with respect and kindness, regardless of who they are. This kind of behavior is totally not okay and gives the store a bad name.
Shoes purchase
I bought some shoes and they were all good! But when I tried to return the last pair, it was impossible. I usually pay with PayPal because it's easy, but they wouldn't accept PayPal returns in the store anymore. I had to send it back using DHL, which was a mess. I went to two different places and they couldn't help me. When I went back to the store for help, they were useless too. The manager said "figure it out yourself." Not cool!
Fast delivery, great service
I don't get why people are complaining about this place. I made an order and got it the very next day. I decided to take a chance and buy from here again, and once again, they didn't disappoint. It's great to see a company come through, especially during the holiday rush. Shoutout to Foot Locker for getting it right. Keep it up!
Shoes, Returns
Hey, let me tell you about my experience with the online ordering system. It was a total nightmare! I bought a pair of shoes and when I tried to return them, it turned into a never-ending ordeal. It's been over 2 weeks now and I still haven't got it sorted out. Customer service is completely unhelpful, just keeps telling me to wait. It's so frustrating and honestly ridiculous. My advice? Stay away from online orders, it's not worth the hassle.
Shoe ordered online that was in stock
I ordered these shoes online, and I was really excited because they were listed as available. But then, a few days later, I get an email telling me they're actually out of stock. I was so annoyed, especially because I couldn't even respond to the email to get in touch with customer service. It made me feel like this company doesn't care about its customers at all.
Running shoes purchase
I just bought some running shoes from this store and I have to say, I was really impressed with how knowledgeable and professional the staff was. They suggested the perfect shoes for me based on how I run and the shape of my feet, and I'm so pleased with my purchase. The store was really clean and neat, and the staff was so helpful with any questions I had. All in all, it was a great shopping experience.
Sneakers
I had a horrible time dealing with Foot Locker. I made an order and then realized I needed to change the delivery address. I tried reaching out to customer service through email and chat, but they wouldn't help me at all. They said the order was already being prepared, even though it was still processing. They didn't follow their own policy that allows changes within a certain timeframe. On top of that, they told me there might be delays because of a holiday, which just made things worse. It's pretty disappointing how little they care about customer rights and how unprofessional they were. I won't be shopping at Foot Locker again.
New shoes arrived with loose stitching
Just got my new shoes from Foot Locker and man, was I bummed when I saw that the stitching was already coming loose. I reached out to customer service ASAP and tried to get some kind of deal or discount on my order, but all they could give me was a lousy €15 voucher for my next buy. I don't feel comfortable dropping more cash there after this, so I'm not vibing with their solution. And to top it off, my email back to them didn't even go through, so it seems like they're really not paying attention to their peeps. Super let down by the whole thing.
Low dunks
I bought some low dunk sneakers at your store recently, but it wasn't the best experience. The salesperson told me they were unisex and I could return them at any store within a month. But when I tried them on at home, they were too big. I went to the Liverpool store to return them, but it was now an outlet store. I'd have to drive an hour to either Warrington or Manchester to return them. I was pretty upset and felt like I'd been misled by the salesperson.
My new shoes
So, yeah, I was all hyped about these awesome new shoes I got, right? But then they didn't even show up at my place! Can you believe that? I called the store and they said the delivery guy claimed I picked them up somewhere. Like, seriously? I didn't sign for anything and never got an email about it. Such a scam! I couldn't even find these shoes in a store, had to order them online. Now I'm just so disappointed. Worst experience ever, man!
Shoes and socks
I was so excited to get my new shoes and socks, but turns out the delivery is going to take way longer than I expected! They promised it would be here in 2-4 days, but it's been more than 4 days and the delivery guy hasn't even come pick it up yet! That's a total bummer, dude! They claim the guy has 5 days to pick it up, but it feels like they're just pulling our leg, man!
Shoes
I ordered my shoes on Sunday night and they arrived by Tuesday, which was only the second business day. The shipping was super fast and the shoes came in perfect condition. The website was easy to use, and I found exactly what I wanted without any trouble. Overall, I'm really happy with my purchase and my experience at the store.
AJ1 Cmft2s
My experience buying the AJ1 Cmft2s from Foot Locker was a rollercoaster. I tried to snag a pair a month ago, but got an email saying they were sold out. Luckily, they refunded me quickly. I took a chance and bought another pair on sale, and even got a sweet 20% student discount. The delivery with DHL was a little stressful with the processing delay, but the shoes finally arrived and they were top-notch quality.
My recent purchase at Foot Locker
I just bought some sneakers from Foot Locker, but man, it's been two weeks and my order still hasn't shown up. And let me tell you, I paid a pretty penny for that delivery! It's frustrating that there's no good way to reach out and ask about my order or complain about the delay. The lack of customer service is really putting a damper on my whole shopping experience.
Sneakers for my son
Today, me and my son headed out to the store on the main street looking for some new sneakers. Nigel, the guy working there, helped us find the right size, but the rest of our time there kinda sucked. After trying on the shoes, we walked over to the cash register where Nigel started acting weird. He grabbed the box out of my hand and made a snarky comment that I thought was totally uncalled for and unprofessional. He said, 'I COULD LOSE MY JOB BECAUSE OF YOU.' Come on now, that's not how you treat a customer, even if he meant it as a 'joke' like he claimed. When I told him I didn't appreciate his attitude, he just told me to file a complaint, so that's exactly what I did. I know being friendly is cool, but this was way beyond the line of good customer service - it was just plain rude! I really hope they take this seriously and make sure something is done about it so that other customers don't have to deal with the same unpleasant experience.
Review with most votes
Super comfortable
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