Frank & Eileen - Overall Rating based on 9 reviews
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Trouser purchase
I bought a pair of pants from this website and man, it was a total bummer. The pants were not good quality at all, definitely not worth the money. I wanted to return them like they said I could, but it was a whole ordeal. I tried emailing and calling them a bunch of times, but no one ever got back to me. Bottom line, I wouldn't suggest shopping on this site because the clothes are junk and their customer service is non-existent.
Slow shipping, overpriced, lost returns, passive-aggressive emojis
My experience with this company was really disappointing. The shipping took forever, the prices were way too high, and don't even get me started on the nonexistent customer service. When I tried to return something, it got lost and nobody seemed to give a darn or try to fix the situation. And to top it off, the passive-aggressive emojis from the customer service just felt like a slap in the face.
Patrick Henley shirt
Last summer, I decided to buy this shirt and man, what a letdown! It's stretched out so much that it basically looks like a sack now. Plus, it's a nightmare trying to get any stains out. And don't even get me started on the yellow collar tips. It was a total waste of money, especially since it wasn't cheap. Definitely wish I hadn't bought it.
Return Experience
My experience with the return process was a nightmare, to be honest. The return site they gave me was a mess, it didn't even work. Made me feel like they were intentionally making it difficult for people to return stuff. Instead of just letting me send back my item, they tried to get me to use this useless "credit" to buy something else. I emailed them and tried calling, but got zero response. It's like they just don't care. And I've seen others complaining about the same thing in their reviews. This shady stuff just ain't right, especially after how much I've spent there. I say steer clear of this company, folks.
Customer service experience
The customer service I got from this company was so bad. I kept emailing them, but all I got back were those phony robot responses that didn't help me at all. And trying to return stuff? What a nightmare. It was way too confusing and just made me really annoyed. Now I'm even more stressed out after hearing about others not getting their exchanges. And when I called their customer service number, forget it - I never got to talk to an actual person. It was so frustrating.
Wexford Pants and Patrick Heritage Jersey
I took back the Wexford Pants and Patrick Heritage Jersey to get $415 back, but they only gave me $344. Their customer service is terrible - they don't even respond to my emails. This company is definitely a scam, so don't waste your money buying anything from them!
Casual track suit
I recently got a track suit here for my upcoming holidays, just something casual. But man, my experience with this company was a big letdown. I ordered it at the beginning of September, thinking I'd have it in time for my October 9th vacation. Well, come October 7th, still no sign of my order. So, in a panic, I shot them an email asking to cancel since I was leaving the country soon. But what do you know, no response from them. When I got back home, I saw my package haphazardly thrown over my electric gates, sitting there for 12 days exposed to the elements. The clothes were wrecked, soggy leaves stuck to them, and creepy crawlies making themselves at home. Dealing with the courier was a joke too, they didn't care and sent me back to the company. It took like 6 emails and multiple tries before I finally got a response from them. They did refund my money eventually, but the whole thing was just so darn frustrating and stressful. Based on my experience, I wouldn't recommend this company to anyone.
Shirt
This is supposed to be a $200+ shirt, yet it is not hemmed at the bottom of the shirt or the ends of the sleeves. The result is a rolling of the ends of the garment, not attractive unless you want to look a little ratty. Not impressed. This is just a cotton shirt, it will roll if not properly hemmed. Value is more like $25!
Kinsale Performance Cord Chestnut
I purchases these pants in size 4 I weight 130 , I am 5'4 , they were too small I would need a size 6. My main problem was that unlike the catalogue and web page the pants were unfinished at the hem I could have payed to have it done but I felt that at a cost of 298. even thought there was a bit of a discount they should have come as described.
The fabric is beautiful so is the pants but the sloppiness of no hem ruined the look.
About Frank & Eileen
Fashion will always be one of the most important aspects of our day-to-day life. The clothes you wear and how you wear them are a true representation of who you are or who you wish to be. Creating the right fashion sense can go a long way in the way people address and approach you.
The kind of clothes you prefer and those that actually suit you are not the same, it is important that you take into cognizance your shape, height, and your skin complexion, also the outing you are getting dressed for should be at the back of your mind.
Wearing long-lasting clothes, made from materials of quality, and are not susceptible to getting worn out easily should be your topmost priority when choosing your clothes. One such brand that supposedly supplies wears to its customers is Frank & Eileen. But is their website user-friendly? Do they offer free delivery services? Do they have testimonies from both previous and existing clients giving credence to the authenticity of their fashion pieces and accessories? We cannot say for sure, as we have not had a first-hand experience with them before. However, visiting the customer review section of Frank & Eileen on US-Reviews is one such way to get suggestive answers to your questions.
About Frank & Eileen
Frank & Eileen is a clothing line located in Italy. They are mostly into the sales of the buttoned-up shirt but have other products available. Frank & Eileen claim that they believe in using slow fashion and sustainability to change the world. The company came into existence in 2009 when a former engineer known as Audrey McLoghlin decided to recreate a buttoned-up shirt for women who were solely acquainted with men before, she partnered up with Silvio Albini to make her dream come true.
Frank & Eileen allege that they are recognized for their fashion expertise around the world and their business is woman-owned, women-led and mother approved. They also claim that their products can be trusted because they have partnered with manufacturers with high ethical values and businesses that are also sustainable. Frank & Eileen insist that they have received a high impact score for any woman-owned U.S fashion brand.
Products and services of Frank & Eileen
Frank & Eileen offers different categories for their products. There is the new arrival category where all new arrivers are being categorized into. There are also the best sellers which seem to hold the interest of most of their clients. Denim also has a category, there are also essentials, Never sheer whites, and the capelet series and products on sale.
The styles include but are not limited to button-ups, dresses, and skirts, pants and shorts, jumpsuits and rompers, tanks and jackets. The fabrics section includes categories such as famous denim, organic voile, Italian performance linen, and triple fleece.
Compliments, complaints, and tips for Frank & Eileen
Have you patronized Frank & Eileen before? How was your experience? Did their Products meet your expectation? Would you refer them to your friends and family? What feedback can you give on their customer care service? How soon did you get your delivery? Would you patronize Frank & Eileen again? What product would you describe as the highlight of Frank & Eileen? Leave your feedback so that Frank & Eileen will know how to serve you better.
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Seite online seit: August 5, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Kinsale Performance Cord Chest
I purchases these pants in size 4 I weight 130 , I am 5'4 , they were too small I would need a size 6. My main problem was that unlike the catalogue and web page the pants wer... Read onBy: Johanne