JD Sports Reviews
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Running shoes
I just bought a pair of running shoes from this store, and I gotta say, it was a pretty good experience. The delivery was just a tad late, but it was still pretty fast. The shoes were spot on with the description and fit me like a glove. The customer service was great in helping me out, and the prices were fair for what you get. I'd definitely think about coming back here next time I need something.
Tracksuit purchase
Hey there, I usually don't bother with leaving reviews, but I had to this time. So, my tracksuit ended up coming in two different packages, like, unnecessary much? It was packed well at least, so that's a plus. It was a bit weird, but no biggie. Overall, I'm happy with my purchase, but let's ease up on the excessive packaging next time, alright?
Recent order delay
It's really irritating when you order something online and you're expecting it to come in a reasonable time, but then you just get nothing but delays and no updates. Customer service should be a big deal for any company, and when they don't process orders well, it makes the whole experience look bad. In this situation, not hearing anything after being told the order was going to DPD for three days straight is just not okay. It just leaves you feeling kind of stuck and not knowing when or even if you'll ever get what you ordered. This is definitely not the kind of service I'd expect from a good store.
Two pairs of sneakers
I'm really upset about my recent order from this store. I bought two pairs of sneakers but only got one. I've tried reaching out to customer service through email, Instagram, and Facebook, but I haven't heard anything back yet. It's frustrating to spend money on something that didn't come as expected, and it's really annoying that the company isn't responding. I wouldn't recommend buying from them.
Shoes
I had the worst time trying to order shoes from this company. Their website was so frustrating to use, and the shipping company they go with, Aramex, was a total disaster. I placed my order on April 3rd, but it didn't even get shipped out until April 8th, and I didn't get it until April 15th. And then the real troubles began - Aramex just kept refusing to drop it off, and finally, on May 20th, JD hit me up to say the whole thing was lost. And then, to top it off, Aramex messaged me on May 24th to let me know they couldn't find the package and told the sender so. And even with all this mess, JD Sports won't even compensate me for the lost package that Aramex mishandled for over two months.
Bought some cool clothes
The clothes I bought recently were super cool, but returning one item was such a hassle. I had to pay to ship it back, which was a bummer. I don't think I'll shop here again after that experience. I've seen other stores with way better return policies.
Trainers purchase
I bought some sneakers from the store, but man were they crappy when I got them. So I decided to bring them back and it was such a pain. It took a bunch of emails and a whole six weeks before they finally gave me my money back. They kept saying they'd give me something as a nice gesture but it's been forever and I still haven't gotten it. The whole thing was just so annoying and a letdown.
Got shoes
Whenever I shop at this store, I always end up disappointed. They never send me everything I ordered, sometimes they forget to send it altogether! And when I try to return something, they only refund a small portion of what I paid. Plus, I have to pay for shipping, so I end up only receiving a few items from my order. It's really frustrating and I would advise everyone to avoid shopping there.
Ordered clothing
I ordered some clothes online not long ago and when they showed up in a trash bag, I was pretty surprised. I vented my frustration on social media about the lousy packaging. But my latest order actually came in a box! It might sound silly, but it really improved my whole shopping experience.
Sneakers
I'm a frequent shopper at this store and I bought a pair of sneakers from their website not too long ago. I usually really like their stuff, but this time I was pretty let down. It took over a month for me to get my sneakers after placing the order. I even sent three emails asking about when they'd arrive, but all I got back were generic replies. It was so frustrating.
Online order on Black Friday
I recently made my first online purchase during the Black Friday sale, expecting it to show up in 3-4 days. Unfortunately, I found out that DPD, the courier they use, had lost my package. I had to contact customer service on December 4th to even hear about it. JD Sports didn't keep me in the loop at all, which was frustrating and made me doubt their customer service. I've been trying to get a refund by emailing and calling customer service several times, but each time I get a different answer. Dealing with this has been a pain, and it's disappointing that JD Sports doesn't take responsibility or seem to care about their customers. At this point, I just want my money back since I've accepted that my package is gone. Overall, my first online shopping experience with JD Sports has been really disappointing.
Highly Disappointed with Recent Orders
I've been really frustrated with this company lately. They cancelled my orders five times with no good reason. Plus, three times they sent my stuff back without even asking me. When I asked what was going on, they just gave me some vague excuses about delivery and invoices. It's been a huge waste of my time and I've lost money from getting the wrong refunds. Honestly, I'm super disappointed with how things have been going with them.
Shoes and apparel
I bought some shoes and clothes from this store recently, and man, it was not a good time. The customer service was not very helpful and seemed like they couldn't care less about my questions. Plus, the return policy is a pain - you gotta shell out a bunch of cash just to send stuff back, which caught me off guard and was a big hassle. I wouldn't suggest this place to anyone after the disappointing time I had there.
Review with most votes
Running shoes
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