LaserAway Beauty Reviews
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Thermage treatment
I had a really bad experience with a beauty clinic recently. I bought a thermage treatment because Karen, one of the salespeople, said it would do wonders for my skin. But after waiting for 8 months, I didn't see any improvements at all. When I asked the clinic about it, they were rude and didn't take me seriously. It was super frustrating and stressful, especially since I paid so much for the treatment. I'd tell anyone thinking about going there to be careful and know that they might end up disappointed.
Appointment scheduling and laser treatment
I went to this place for laser treatment, and it's a whole process that needs more than one session to work well. The first time I scheduled and paid was no problem, but ever since then, keeping up with my appointments has been a nightmare. It's been super annoying to have my sessions pushed back so many times, causing a big holdup in my treatment. I've tried talking to the staff there about it, but it seems like the real issue might be coming from higher up in the company, not the people at the actual place.
Brow waxing
Oh my gosh, you won't believe how awesome my experience was at this place! Margget (not sure if I'm spelling that right) was absolutely amazing. She was super friendly and made sure I felt totally comfortable the whole time. I always get so nervous about getting my brows done, but she explained everything really well and helped me relax. I've never felt so confident leaving a beauty place. She was so detail-oriented and took her time to make sure everything looked perfect. She even gave me some great tips for taking care of my brows after the treatment. By the way, I went to the Los Altos location.
Botox gone bad
So, I went to get my Botox injections, you know? I've been doing it for a while. But this time was a disaster! The nurse messed up my eyebrows, now I look like I'm constantly mad and tired! When I went back, they just said, "Oops, our bad," but didn't fix it! And to make things worse, it turns out the nurse was new! Not cool, dude. They also gave me a hard time when I wanted it corrected. Ugh, absolutely terrible experience!
Laser Hair Removal
I'm just so happy with the service I got at both the Anaheim Hills and Lake Forest places. The staff, especially Jessica at Anaheim and Lisa at Lake Forest, were super nice, helpful, and knew what they were doing. They answered all my questions and made me feel at ease the whole time. The places were clean and well-kept, and I trusted their skills. I tried laser hair removal at both spots and I'm really happy with how it turned out. I totally suggest LaserAway for anyone thinking about getting laser hair removal treatment.
6 session stomach coolsculpting treatment
I was really hopeful that the six-session stomach coolsculpting treatment would give me permanent results for my wedding. But even though I followed all the instructions carefully, I didn't see any change in my body a year later. I wasted over $4,000 and when I tried to get help from billing and management, they were no help at all. It's really discouraging to invest so much money and see no results, just to be told there's nothing they can do. I would suggest not spending your money here if you're looking for big changes in your appearance.
Transformative skin care
LaserAway's team is absolutely amazing! They really took the time to talk to me about my skin and what I wanted to achieve. And let me tell you, the results were fantastic! My skin has never looked better. I used to have really bad skin, but now I get compliments all the time and feel so much more confident. I'm so grateful for their knowledge and top-notch service. Thank you, LaserAway!
Laser hair removal treatment
My time at this place was pretty disappointing, to be honest. I was really expecting great service and results, but it just didn't happen. The prices were way too high for what I got, and I left feeling like I got ripped off. It felt a bit like a scam with the mediocre results. I wouldn't suggest this spot to anyone else.
Package purchase with constant upselling
I've been coming to this place for a while, and I gotta say, the experience has been pretty disappointing. Those "special packages" I bought weren't all they were cracked up to be - just a way to get me to fork over even more cash. Every time I went in for a treatment, they kept pushing me to buy more, saying I needed extra treatments to see any results. It's super irritating to invest in something only to feel like they're trying to squeeze more money out of you. The whole thing has left a bad taste in my mouth and I definitely won't be going back.
Cool-sculpting session
I went to the beauty clinic for a cool-sculpting session and found out that I only got 10 out of the 12 treatments I paid for. It was really frustrating not getting what I paid for. I tried reaching out to the office about it, but I haven't heard back or gotten any resolution. It's disappointing to feel like the provider doesn't care about customer concerns, and it left me unsatisfied with the whole experience.
Laser hair removal
The folks at this place were incredible! As soon as I stepped through the door, the receptionist team greeted me warmly and offered all the help I needed. They took the time to address any questions I had and made sure I felt at ease the whole way through. The facility was well-kept and had a really nice vibe, which I liked. The treatment rooms had TV’s to keep me busy while I waited, which was a nice touch. All in all, my visit went above and beyond what I was expecting and I am already looking forward to my next appointment.
Laser services overcharged
I went to get some laser services done not long ago and when I saw my bill was over $2,000, I was really surprised. The worst part is they were charging me for stuff that they don't even offer in my city. It's been more than 10 days since I told them about this issue, and even after calling them multiple times and going to their office, I still haven't gotten my money back. This kind of dishonesty is just not right and it's not cool. I agree with other people who have called this place predatory.
Laser hair removal treatment
My time at that place was seriously awesome. I was kind of freaking out about getting laser hair removal, but my nurse totally rocked it. She was so gentle, super professional, and really knew her stuff. Honestly, if it wasn't for her, I probably would've bailed on the whole thing. And the folks at the front desk were just so nice and welcoming.
Laser treatment for hair removal
My time at LaserAway was okay, not too great. The service was fine, but nothing special. Customer support was helpful, but not amazing. Overall, my experience there was just average. It wasn't bad, but it also wasn't outstanding. It was just meh. I didn't have any big issues, but I wouldn't exactly go shouting from the rooftops about it. Basically, my visit to the beauty clinic was pretty ordinary.
Laser hair removal treatment
The people who work at this beauty center are amazing. Everyone is so welcoming and friendly, from the front desk to the nurses. Corinn and Tricia really stand out to me for their professionalism and kindness. They always make sure I'm feeling comfortable and relaxed during my laser hair removal sessions. At first, I wasn't sure if the laser treatments would work, but after a few visits, I could see a big difference. The vibe at the center is awesome, I always feel like I belong and that I'm in good hands.
Lip filler package
I had a really bad experience at this place recently. I decided to treat myself to some lip fillers, but I regretted it almost right away. After just two days, I knew it wasn't working for me so I asked for a refund, but they said no. I felt stuck, so I asked for my usual top and bottom fillers instead, but they also said no. I waited almost three months for them to fix things, but they still wouldn't refill my lips. I tried to talk to them about it, but they didn't listen. If you have thin lips like me, avoid this place at all costs. The service and communication were terrible, and I wouldn't suggest anyone go through what I did.
Potenza treatment
I tried out this treatment called Potenza, and let me tell you, it was a complete disaster. The people working there seemed more concerned about making money than giving good service. They even charged me for something I didn't even need and wouldn't give me a refund when I had a negative reaction. They're so sneaky and all they care about is money. I definitely won't be going back there again!
Consultation appointment
I had a consultation at the beauty clinic recently, and I was really excited to talk about the different treatments and learn more about them. But, it didn't turn out as I hoped. The person I talked to seemed like they were in a hurry and just wanted me to buy a package without answering my questions or addressing my concerns about the treatments. I felt really overwhelmed and pressured during our conversation, which made it hard for me to get a clear picture of everything and make a good decision. I was disappointed by the lack of professionalism and patience I experienced during the consultation, it definitely wasn't what I was expecting from a beauty clinic.
Clear & brilliant treatment
My second treatment at the clinic went really well! The nurse was super friendly and explained everything so I wouldn't have any issues later on. I had a great time at the clinic, it was awesome! But when I tried to book my next appointment online, it was a disaster. When I called customer service, they told me the dates on the website didn't match when the clinic was actually available. I mean, come on! What's the point of the website if it's not accurate?
Tattoo removal
I went to this place to have my blue tattoo removed, and it was really confusing. The first person said they could do it, but then the second person said they couldn't. Finally, the doctor said they didn't have the right lasers for blue ink. I wish they had been honest from the beginning instead of pressuring me to spend more money. It was definitely not cool.
Review with most votes
Botox and lip injection
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