Runaway The Label20 reviews
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Dress, event, shipping upgrade
I got this really cute dress for this event I have coming up, but I was kinda stressing out that it wouldn't get here in time with regular shipping. So I sent an email to customer service asking if I could switch to express shipping, and they did it for me for free! The person helping me was super nice and did me a solid. I am so grateful for the great customer service experience!
Oversized dress
The size guide for this dress was way off. I normally wear a small, but after reading the reviews, I went with an extra small. Turns out, even the XS was too big on me. When I contacted Customer Service, they weren't much help. All they suggested was to order a different item and then get a refund, but I'd have to cover the return shipping costs. This whole situation has really put me off from shopping here in the future.
High-quality clothing, trendy, VIP treatment
I just bought some stuff from this store and I gotta say, the customer service was top-notch. Christina and the rest of the staff were super friendly and always ready to help with any questions I had. The clothes I bought were really nice and stylish, way better than I expected. It's clear that this store puts their customers first and makes everyone feel special. I'm really happy with how everything turned out and I'll definitely be coming back here for more shopping in the future.
Pink dress purchase
Oh my gosh, I absolutely love shopping at this store! I found the most adorable pink dress that has become my new favorite. The fabric is really nice and it fits me perfectly. The customer service is top-notch as well! I had to make a return and they were so quick to assist me, I even got to wear my new dress to a party. I am thrilled with my purchase and can't wait to come back and shop here again!
Excellent customer service
I wanted to share that I had a really great experience with this company's customer service recently. They accidentally sent me the wrong item in my order, but when I contacted them about it, they quickly offered me a store credit or a replacement. They were also really nice about letting me keep the wrong item, which saved me the hassle of sending it back. Their attention to detail and excellent customer service have definitely earned my loyalty.
Superior fabric, efficient shipping, worth the price
I recently bought some clothes from this brand and let me tell you, I was really impressed with what I got. The selection and quality of the fabric were top-notch, much better than anything else I've come across in the US. Even though the shipping was from Australia to the US, everything went smoothly and quickly. The prices are a little on the high side, but I definitely think it's worth it for the quality you get. I usually have trouble choosing between small and medium sizes, but by paying attention to how things were cut and how much they stretched, I was able to find stuff that fit me perfectly. Overall, I'm really happy with my experience and I absolutely love all the clothes I bought.
Wrong-sized item exchange
I wanted to share my recent experience with this clothing store and their awesome customer service. I accidentally ordered the wrong size, so I contacted their customer service team. I was so happy with how professional and nice they were! They quickly got back to me and arranged for the right size to be sent to me in just a few days. I was really impressed by how fast and attentive they were.
Tight dress, exchangable for a bigger size
I got this cute dress that ended up being too small for me, but the return process was super easy! I was able to exchange it for a bigger size without any trouble. The customer service was great - they answered my questions quickly and were really nice and helpful the whole time.
Customer Service Experience
I had a problem with an order I made, and I have to say that the customer service team that got in touch with me was really helpful and understanding. These days, good customer service can be hard to come by, so it was really nice dealing with a team that not only heard me out but also did everything they could to fix things quickly and efficiently. It's clear that this company values its customers and cares a lot about making sure they're happy. Their exceptional customer service not only solved my issue but also convinced me to keep coming back as a loyal customer. I'm grateful for the hard work and commitment the team put in to turn a potentially bad situation into a good one.
overseas purchase, amazing dress, great price
I gotta admit, I was a little hesitant at first about ordering clothes from overseas. But man, was I pleasantly surprised when I got that dress! It looked exactly like the picture on the website and the price was so good for what I got. You can bet I'll be coming back for more after this awesome experience. Thanks for making my shopping experience so easy and enjoyable!
Recent purchase, excellent customer service
I've shopped at this store a few times and I always like their stuff - it's stylish, different, and good quality. But this last time I bought something, there was a problem with one of the things I wanted. Even so, the customer service people got in touch with me quickly by email to sort things out. They were really helpful in helping me pick out something else and made sure it was sent right away. I was really impressed by how professional and dedicated they were to making sure I was happy.
Online customer inquiry assistance
I had a really good experience using the live chat on the website to ask about a product. Christina from customer service was super helpful and quick in getting back to me. She answered all my questions and made sure to meet all my needs. I definitely suggest using the live chat for any questions, it made everything so easy. Big thanks to Christina and the customer service team for their amazing help.
Dress
I just wanted to share my recent shopping experience with this brand - it was awesome! So, I ordered this dress kind of last-minute on a Tuesday night and guess what? It showed up right on my doorstep that Thursday afternoon. And let me tell ya, the dress was exactly like it looked on the website and fit me like a glove. The quality was even better than I expected, and I am beyond happy with my buy. I'm for sure gonna be coming back for more because of how great my whole experience was. Can't wait to shop with them again!
Avianna Set, Tava Set, Primrose Set
I've ordered from this place twice now. The first time, everything was great. But the second time, I ordered a cute matching top and skirt set, and ended up with a dress instead. I reached out to their customer service on Instagram and through email, and they were super quick to fix the mix-up. They sent me the right items and even let me keep the dress. Christina from customer service was so helpful.
Their stuff is really good quality and priced pretty fairly. The sizes are spot-on too - I have a 39 inch hip, so I go for a medium on the bottom, and a 27 inch waist, so a small on top.Three dress purchase
I bought three dresses at this store recently, and I gotta say, I was pleasantly surprised by how good they were. The fabrics were top-notch, especially for the price. Only downside was one of the dresses had a weird design flaw causing it to keep slipping off. I contacted Customer Service and Christina really came through, letting me return it for store credit even though it was on sale. The Customer Service team was quick, professional, and friendly. All in all, a great experience and I would definitely shop here again.
Skirt and bodysuit
The clothes I got from my order were kinda a mixed bag. The skirt was nice, made of good material and looked just like it did online, so that was cool. But the bodysuit was a bit disappointing - it looked cheaper in person than I thought it would based on the pictures online. Overall, it was a bit hit or miss with the stuff I got. One thing to keep in mind for folks in the US like me is that returning things can be pricey, since you gotta ship 'em all the way back to Australia.
Super fast delivery to the UK with no custom charges!
I was kinda nervous about getting my order from the US to the UK without any extra fees, but it got here super quick and there weren't any surprise charges at all! The outfit I got fits me like a glove and the quality is amazing. I'm totally obsessed with it and I can't wait to show it off. I will definitely be ordering from them again!
Blouses, suit, and pants
The blouses and suit I ordered were really nice, they fit well and had such pretty colors. But man, those white pants I got were a whole different story. They were so see-through because the material was super thin. I had to send them back, but then I found out it was gonna cost me 60 bucks just for the return label! That's more than what I even paid for the pants! And to top it off, they only give you store credit for returns. So basically, I ended up losing money just trying to send those pants back. Kinda frustrating, you know?
Boss wedding outfit
Oh my goodness, you guys, I can't even begin to tell you how amazing the customer service is here! I had to find something for my boss's wedding and needed it right away. I emailed them and they responded so quickly and were really nice about rushing my order. I've never experienced such great customer service before! Seriously, don't even think twice about buying something here. We should definitely continue to support awesome companies like this. It's tough to come across good service these days, especially online. I am seriously blown away!
Dresses
They clothes were from cheap materials and not true to size. They don’t accept returns only exchanges with your cost of shipping back to Australia!
About Runaway The Label
Fashion is all about your grooming inside and outside. Fashion belongs to your inner peace and not just following a specific trend. Being fashionable does not mean that you need to go with the ongoing fashion in the market but it is something which makes you feel comfortable yet elegant. Grace comes when you wear something and carry it like a professional. For the lovers of fashion, beauty, and elegance, there are no doubt several international and local brands available but if someone wants to buy stuff for such high-end brands they have to compromise on their budget way beyond which is not a good deal. So, to bring in a beautiful shopping experience and vintage styling Runaway The Label brings a range of collections for fashion, and style lovers. However, it is completely recommended to read the customer reviews online here at US-Reviews to have a better understanding of the products and services available at Runaway The Label.
About Runaway The Label
Runaway The Label is a leading fashion brand that is specialized in its vintage, contemporary, and unique products. It is based in Australia and headquartered in Sydney. The company claims itself to be the go-to brand for all those ladies who are on the go. Runaway The Label is aimed at providing products that are premium and collections are a mix between wardrobe staples and trend-driven styles.
Products and services provided by Runaway The Label
Runaway The Label has an extensive and exclusive range of products which are categorized as Dresses, Bodysuits, Bottoms, Loungewear, Jumpsuits, Tops, Outwear, and Accessories including bags, belts, and many more. The products are classified according to festive also so that customers can look for dresses according to their functions. Runaway The Label also stocks leading brands including Seven Wonders, She.IS.US, and Prem. The company claims to maintain the highest standards of integrity and help people to get products without compromising their budgets. Not only this Runaway The Label always stood beside the charity companies and help other people who deserve it.
Runaway The Label offers international shipping along with shipping within Australia. The shipping options are available at the checkout and customers can choose whatever option is suitable for them. Typically it takes 1-3 business days for an order to dispatch. Once the order has been dispatched, a confirmation email with the tracking number is sent to you and it may take 24 hours for the information to be shown. The company accepts returns within 30 days of order arrival and items would be eligible for return only when they are packed in original packaging, unused, unaltered, and unworn. The privacy policy of the company ensures the protection of the personal information of customers.
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Seite online seit: August 24, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Boss wedding outfit
Oh my goodness, you guys, I can't even begin to tell you how amazing the customer service is here! I had to find something for my boss's wedding and needed it right aw... Read onBy: Glen