SaraMart - Overall Rating based on 22 reviews

73% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-15
Red North Face Puffer Jacket

I'm a big fan of the outdoors and I just bought this awesome red North Face puffer jacket. It's seriously top-notch quality, keeps me warm and cozy in the cold. The co... Read onBy: Keeley

Most relevant negative review

  2024-03-25
Brand-name products missing

Yesterday, I ordered some branded products online, but now when I go to check on my order, it's saying the product isn't there. And even my saved items aren't sho... Read onBy: Magali McLaughlin

Review with most votes

  2023-12-11
Clothing purchases

I recently ordered from this awesome website that had a great selection of clothing items, and I was super happy with everything I bought. The clothes were top-notch quality and... Read onBy: christa

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    Red North Face Puffer Jacket

    I'm a big fan of the outdoors and I just bought this awesome red North Face puffer jacket. It's seriously top-notch quality, keeps me warm and cozy in the cold. The color is super vibrant and catches your eye, making it a stylish choice for winter. I was really impressed by how well-made and durable it is, the stitching looks like it will hold up for a long time. Overall, I'm super happy with my purchase and would totally recommend this jacket to anyone looking for a reliable and fashionable winter coat.


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    Furniture

    I bought some furniture from a store that used to be SaraMart, but now goes by Hacoo at a new spot. Sadly, the quality of what I got was not up to par. The furniture used to be sturdy and dependable, but now it seems like the design and functionality are lacking. I'm wondering why this change happened and why the products don't meet the same standard anymore.


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    Home Decor Items

    Dealing with this store has been super frustrating. I bought a bunch of home decor stuff, and most of it was good quality. But when I got a damaged item and asked for a refund, it was a total nightmare. I did everything I was supposed to, even took pics of the broken item, but then a month later, my refund got canceled with no explanation. And now, I can't even try to get it back because the deadline passed, even though it was their fault for canceling it. I've tried reaching out to them multiple times, but haven't gotten anywhere. It's just really irritating to deal with such terrible customer service and no one taking responsibility.


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    Quick and easy order

    I just bought something from this store and it was super easy. I found what I wanted on their website without any trouble, and the ordering process was fast. My stuff came right on time and the service was really good. The prices were fair, too - not bad at all. I'm definitely coming back here whenever I need to buy something in the future.


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    Recent purchases

    I just bought some stuff and I gotta say, I'm really happy with how good they are and how long they last. I've been shopping here for like 4 years and every time I get something, it's been great. Luckily, I've never had to return anything, so I can't really say much about that. But overall, this site is awesome for me and I'll definitely keep coming back.


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    Brand-name products missing

    Yesterday, I ordered some branded products online, but now when I go to check on my order, it's saying the product isn't there. And even my saved items aren't showing up either. What's going on? I really need to talk to customer service about this.


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    Fast shipping, good quality, customer service excellence

    I was super impressed with how quickly my order got shipped. And the stuff I got was really top quality. Plus, I liked how I could save money in different ways, like leaving reviews. But what really blew me away was the amazing customer service I got. The people there were really helpful, nice, and did more than expected to answer all my questions. Now I'm a loyal customer and plan to order from them every single month.


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    Clothing and accessories purchase

    I bought some clothes and accessories from that store recently. The quality was decent, but nothing special. They had an okay selection, but nothing really caught my eye. The prices were fair, but not super cheap. All in all, I was happy with my purchase, but it wasn't amazing or anything.


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    Gift order mishap

    I had a big order over $170 not too long ago and unfortunately, there was a mix-up with the delivery. Most of my stuff arrived fine, but the most important package went missing. I reached out to customer service on December 18th and they said they'd take care of it, but I still haven't heard anything back about getting a replacement or refund as of January 4th. It's really disappointing that they haven't followed up, especially since they admitted they messed up. On top of that, one of the football shirts I got was the wrong size, and they haven't even acknowledged my request to exchange it for the right one. The customer service I've dealt with in this situation is hands down the worst I've ever seen.


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    Account issue

    I signed up a couple of weeks back and my account is still stuck with restrictions. I really just want to go shopping and pick up some neat stuff, but this problem is in the way. It's super frustrating, and all I want is to have it fixed so I can finally start buying all the things on my list.


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    Color change request, refund issue

    I tried to change the color of something I bought, but getting a refund is turning into a real puzzle! I've been waiting in this chat line forever, and nobody has assisted me yet. How do I even know if my refund is in progress? There's no information on it anywhere! Why does this have to be so difficult? ?


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    Purchased items are great quality

    I really suggest taking a look at reviews and photos in the chat before buying stuff. The things I got were really good quality and pretty much just like the real deal, except for the tags inside. The only thing is that the delivery can take a while, so you gotta be patient. But even with that, I was happy with what I bought and already ordered some more.


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    Clothing items

    I've been shopping online for clothes and it's been great so far. The delivery time to Northern Ireland usually takes less than 8 days and everything I've gotten has been top quality and packed nicely. I always check out the reviews for sizing and that's helped me avoid any problems with the stuff I buy.


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    Positive experience

    When I first started using this service, I gotta admit I was a bit skeptical. But man, was I pleasantly surprised by how professional and efficient they were! The app is super well-designed and easy to use, so shopping was a breeze. The customer service team went above and beyond to help me out and quickly fixed any problems I had. Overall, I gotta say I was really impressed with this platform and I would totally recommend it to anyone!


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    Downloaded app, excited like my sister's TikToks

    I downloaded the app because my mom is always raving about all the cool stuff she finds on there. But once I started using it, I couldn't find anything fun like she does! Am I doing something wrong? Do I need to do something special to see all the awesome stuff? Can you help me out? I want to be able to buy cool stuff like my mom does. Otherwise, I'll just stick with Amazon!


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    Overseas shopping experience

    The app is awesome and the shipping is really quick compared to others. But man, that shipping partner, Evri/Hermes, has been giving me some serious headaches with my last three orders. They just haven't been showing up and it's super annoying. It's not the app's fault, it's just that Evri's service is so unreliable. Customer service said they would resend one of my orders, but I still have two more that I'm waiting on.


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    Two pending orders

    I've placed two orders with this store recently, and things have been going great so far. The stuff I've gotten is really good quality and I'm happy with it. But I'm still waiting on two more orders to be sent out. I'm hoping that shipping goes smoothly and I can't wait to get the rest of my stuff. I'll be keeping an eye on things and I'll let you know how it all goes.


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    Shipping services

    I'm honestly so frustrated with the shipping services from this one delivery company! My package has been stuck in Spain for 10 days now with zero progress. On the bright side, another pair of shoes I ordered came super quickly from a different delivery service. It's just really disappointing to see such inefficiency and lack of responsibility from this one company.


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    Balenciaga speed runner shoes

    I recently bought a pair of Balenciaga speed runner shoes, and I was pretty bummed when they arrived without the Balenciaga logo like they were supposed to. I picked these shoes because of the iconic logo, so it was a big disappointment for me. The quality of the shoes was okay, but not having the logo really took away from the whole look.


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    Recent ordering experience

    I recently tried to order from this online store again, and man, it's just been a real pain. I've shopped here before and it was all good, but this time it's been a mess. The website is acting all wonky, and I can't find any of the designer stuff I liked before. I've tried to narrow down my search, but there's just way too much stuff popping up. And even when I do manage to use filters, nothing shows up. And it's so annoying when I search for something specific and it says it doesn't even exist. Like, really? So disappointing.