Sonic Electronix Reviews
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Mediocre experience with Sonic Electronix
I've had a few experiences with Sonic Electronix and overall, I'd say they're a decent company. Their website is easy to navigate and they have a wide selection of products. I've purchased a few car audio items from them in the past and had no issues with the products themselves.
One thing I will say is that their customer service could use some improvement. I've had to reach out to them a few times for assistance and it was hit or miss on whether or not I received a helpful response.
Pricing wise, they are competitive and often have sales going on. Shipping is also relatively fast. I also appreciate that they have a clear return policy.
The only real downside is that they don't have physical stores, so you can't go in and check out products in person before making a purchase. But, that's not really a big deal for me.
All in all, I would recommend Sonic Electronix to others. They have a good selection of products and decent prices, just be prepared for the possibility of less-than-stellar customer service.NVX system purchase
I recently bought an NVX system from your company and had a really good experience with the customer support team. At first, I had some issues with the delivery, but Jasmyne from the customer support team really went above and beyond to help me find the package, which was actually hidden near my place. Her dedication and amazing support made sure I got the full NVX system I bought. This kind of customer service totally changed my opinion and I really appreciate what Jasmyne did to help me out. After a bad experience with another online platform, I'm happy that Sonic Electronix was there to provide such awesome support, and I'll definitely be telling others about your company when they need audio systems. Thanks for the great service.
Amplifier purchase
As a first-time customer, I was really looking forward to checking out Sonic Electronix for my amplifier purchase. But, I got the wrong product in my order which was a bummer. Dealing with their support team through email was getting frustrating, but then I talked to Sherell G. She was like a breath of fresh air compared to the generic responses I had been getting. Sherell really took the time to understand my issue and went above and beyond to fix things. Her customer service skills are top-notch and thanks to her, I'm willing to overlook the other problems I ran into as an international customer. Sherell is the one making things happen at Sonic Electronix!
Dodge Challenger 3.5 inch speakers
After weeks of hitting up a bunch of stereo shops in town trying to find some 3.5 inch speakers for my Dodge Challenger, one of the shops finally pointed me in the direction of Sonic Electronix. And let me tell you, I hit the jackpot! They had exactly what I was looking for at a killer price. The customer service was awesome too - they were super helpful and answered all my questions. Ordering was a breeze, and my speakers arrived right on time. Huge shoutout to Sonic for coming through with everything I needed and then some!
Car audio equipment
I'm really happy with my new car audio stuff I got recently. Ordering it was super easy and the prices couldn't be beat. I got a bunch of things like amps and subs and they all came fast and in perfect shape. The customer service was great too, so I'll definitely go back to this company for all my audio needs in the future.
New headphones
I recently got some new headphones from this one place and man, it was a bit of a disaster! It felt like they took forever to finally arrive, I mean seriously, who has the patience to wait that long? But then Sherell stepped in and completely saved the day! She was like a superhero for headphones, calling them up and making sure my order was fixed and sent to me in a rush. It was really awesome how she handled everything and made sure I was satisfied in the end. Sherell, you're the best!
Dash kit
I love browsing cool stuff online and came across this site when I was looking for a dash kit. I ended up making the decision to buy one from this website. I have a thing for fancy stuff, even if it means shelling out some extra cash. My experience with them has been really good so far, and I highly recommend checking out their website. I made the purchase yesterday and it's already on its way to me. They offer a wide variety of cool things to choose from!
Car audio system
I just got a car audio system from Sonic Electronix and I gotta say, I was seriously impressed with the service. The person I chatted with knew their stuff and had all the answers to my questions. They even gave me some tips on installing and keeping up the system, which was awesome. The whole experience was top-notch, and I would totally recommend Sonic Electronix to anyone looking for quality car audio gear.
Promo code issue
I had some trouble with a promo code when I was buying something on the website. Even though I typed in the code wrong, I contacted customer service for help. At first, I was kind of bummed about how long it took to get a response and that they wouldn't give me a credit. But after a week, I finally talked to a helpful customer service rep who fixed my problem in a way that made me happy.
Stereos and accessories
I really love getting my stereos and accessories from this store! They always have the coolest stuff and it's not too pricey. And to top it off, they always include some awesome freebies when you make a purchase. The customer service is top-notch too, they sorted out an issue I had in no time. I highly suggest getting your gear from here, thanks Sonic Electronix!
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Mediocre experience with Sonic
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