Sweetwater - Overall Rating based on 26 reviews
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Guitar strings and picks
I've been a loyal customer of this online store for a while now and I've always had great experiences with them. They have a huge variety of high-quality products at good prices that always fit what I'm looking for. The customer service from my rep is outstanding - they always make sure I'm happy with my purchase and go the extra mile.
Guitar purchase
I used to love shopping at Sweetwater for musical gear. Their customer service and sales staff were always super helpful and friendly. But lately, I've noticed that the quality of their service has gone downhill. Even though they talk about hand inspections and extra warranty, I had a hard time getting my instrument fixed when it had an issue. It seems like their inspections don't really help set up the instruments correctly. I've started looking at other places that offer much better customer service now.
Studio monitor stands purchased
I just bought some studio monitor stands from this company and had a little mishap - one of the stands had a broken knob. But let me tell you, the customer service was top-notch. I reached out to them and they promptly sent me a whole new set of stands without making me send back the old ones. The replacement arrived fast and was well packed with bubble wrap. All in all, it was a good experience and I would definitely buy from them again.
Guitarlele return
I just had to return a guitarlele that we got for my husband as a gift from Sweetwater. Let me tell you, the customer service I got was just amazing. Even though my friend bought it for us, the rep really went the extra mile to make sure everything went smoothly. My friend had a great experience with Sweetwater, so I had high hopes - and they definitely lived up to them.
Studio monitors and recording equipment
I recently got some studio monitors and recording gear from Sweetwater, and I'm really happy with how everything went down. The process of ordering was super easy and smooth, so I was able to find what I needed and make my purchase with no problems. The folks at Sweetwater have excellent customer service, and they were able to help me out with any questions I had. The prices were fair, and I got everything I needed at a good value. Plus, my order arrived quickly and in perfect shape. Overall, I'm really pleased with my experience with Sweetwater and would definitely recommend them to anyone looking for music equipment.
Mixer and mastering equipment
As someone who's been shopping at Sweetwater for a while now, I gotta say, their knowledge and customer service are top-notch. I just got some new mixer and mastering gear for my upcoming album, and the whole process was amazing. My sales guy really knew his stuff and helped me figure out exactly what I needed without me having to spend hours researching. The folks at Sweetwater really care about their products and making sure customers are well-informed before making a purchase.
Review with most votes
Mic cable replacement
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