Tophatter Reviews
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Variety of products
I had a pretty good experience on Tophatter overall. The customer service was helpful whenever I had any issues with my purchases. Most of my orders also arrived pretty quickly, which I really liked. But there was this one time when a seller had to cancel my order because they ran out of stock. I think Tophatter should do a better job at preventing that from happening, especially by letting customers know right away if their order is cancelled. It was a bummer to wait so long to find out, especially since it was supposed to be a Christmas gift for my daughter. But other than that, my time shopping on Tophatter has been positive.
Watches and jewelry
I just bought some watches and jewelry from Tophatter and let me tell you, I couldn't be happier with how everything turned out. I've been a member with them for a while now and their customer service is top-notch. They offer a wide variety of affordable items that are just too good to pass up. The watches and jewelry looked even better in person than they did online, and I got so many compliments on them. Tophatter never disappoints when it comes to delivering high-quality products at unbeatable prices. If you haven't checked them out yet, you're missing out on some amazing deals!
Budget-friendly shopping
Tophatter has a bunch of different stuff for cheap prices, which is awesome if you're watching your wallet. But you gotta be careful 'cause sometimes the quality isn't the greatest. I've bought some cool stuff from Tophatter and been pretty happy with it. The customer service is alright, they get back to you pretty quick, but getting a refund can take a while. Overall, my experience shopping with Tophatter has been pretty good.
Cute stuff, some not so cute
So, like, I got this really cute thing from Tophatter and man, some of the stuff was really cool and unique. But then there were some items that were just not worth bidding on, you know? Some things never even arrived, others were broken, and some didn't even look like what they were supposed to. But Tophatter handled it pretty well, they made sure we buyers weren't getting scammed or anything, which was great.
Recent format changes
I used to love using the Tophatter app because I had fun bidding on stuff and then getting surprises in the mail down the road. But ever since they switched things up, it just feels like any other online store now. It's lost its charm and doesn't feel the same anymore. I really miss the old Tophatter!
Credits expiring with no alternative use
I had a problem with Tophatter recently. I had some credits that were expiring because a seller or customer canceled. Before, I could use those credits for other purchases, but now they just go to waste. I had over $285 worth of credits that I couldn't use, and it was really frustrating.
Online auction experience
Bidding on stuff at Tophatter has been pretty great for me. It's easy to find my way around the site, and I like that they make it easy if you need to return something. If there's a problem, they're quick to fix it by giving you a return label or refund, and sometimes you even get to keep the item. They always write back fast to emails, which makes me feel like they really care about keeping us happy.
Clothing purchase
I just bought some clothes on Tophatter, but some of them turned out to be smaller than I expected. Luckily, when I contacted customer service about the size problem, they were really helpful. Tophatter quickly helped me return the items that didn't fit right, which was great. I like that they really care about their customers and want to make sure everyone is happy with their purchases.
Bidding and points acquisition
Tophatter is a great place to bid on stuff and earn points. It's really fun and they have a lot of cool things to choose from. I like that if something gets messed up they'll refund your money, it shows they care about making customers happy. You should definitely check out Tophatter, you might snag some awesome deals and it's worth a shot with nothing to lose.
Necklace and Earrings Set
I bought a necklace and earrings from this website and they were just like the description and pictures. I was super impressed with how nice they were. They arrived quickly and were packaged well. I've gotten a lot of compliments on them and I am really happy with my purchase. I will definitely shop here again!
Old items, unable to log in
I used to shop on this platform all the time, but I started to realize that they never got any new stuff in. It was like the same old things kept popping up, so I just stopped going there. Then I tried to log in the other day, and I couldn't get in. There was some message on the screen, but I couldn't read the whole thing. It's got me thinking if the platform is even still up and running.
Customer Service
This website says they provide customer service, but honestly, I couldn't find any help when I needed it. I tried contacting them, but they never got back to me. It's pretty annoying to feel like they only care about some users, and not others who could really use some help. The absence of good customer service has really let me down, and now I'm unsure about buying anything from this site in the future.
Canadian Customer
I used to really enjoy shopping on Tophatter all the time when I lived in Canada, but now I can't even do it anymore. I ended up deleting the app because it's just not good anymore. It's basically garbage.
Christmas gifts
I got the stuff I ordered and I'm really happy with them. They'll be awesome Christmas presents for my family. The fast shipping was great, and I'm pleased with what I picked out. All in all, everything went well, and I'm content with what I bought.
Recent purchases were satisfactory
I really like how they do their auctions on this platform, and the stuff I got was exactly what I was hoping for. I'm still waiting on a few more things to arrive, so I'll let you know if I run into any problems.
Online auction experience
When I first signed up for an online auction, I was really looking forward to it. But the whole thing ended up being a huge letdown. Turns out, the website was a scam, just like people had been warning about. TopHatter.com went under, and a lot of buyers were left high and dry, with problems that needed to be fixed directly with the seller or through credit card disputes. It was a real headache for a lot of people, so I would definitely steer clear of using debit cards on sites like this. It's much safer to use a credit card that offers fraud protection. I hope everyone who got caught up in this mess was able to get their money back.
Unsettled Payment Issue
I gotta say, dealing with this company hasn't been the greatest. They told me I'd get a check after they closed, but it never came through. That really bummed me out and made me feel pretty disappointed. I'm just hoping that going forward, they'll stick to their word better and be more reliable with their commitments.
Sales to the UK no longer available
I'm really bummed out that they stopped selling to the UK. It's frustrating that they didn't bother to let us know about it. And it's weird, since most of their stuff is from China, yet they decided to cut off UK sales completely. A lot of customers are not happy with the new site, they think it's terrible.
Jewelry purchase
First off, let me just say that Tophatter itself isn't the issue. It's those sketchy sellers on there that can be a real problem. I bought some jewelry recently and was pumped to get it, only to end up with a cheap knockoff instead of the real deal. And man, don't even get me started on how long it took for my order to show up. But hey, gotta give props to Tophatter's customer service - they did their best to assist me. Still, all in all, the whole thing left me feeling pretty disappointed.
Review with most votes
Watches and jewelry
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