Tophatter33 reviews
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Recent format changes
I used to love using the Tophatter app because I had fun bidding on stuff and then getting surprises in the mail down the road. But ever since they switched things up, it just feels like any other online store now. It's lost its charm and doesn't feel the same anymore. I really miss the old Tophatter!
Credits expiring with no alternative use
I had a problem with Tophatter recently. I had some credits that were expiring because a seller or customer canceled. Before, I could use those credits for other purchases, but now they just go to waste. I had over $285 worth of credits that I couldn't use, and it was really frustrating.
Old items, unable to log in
I used to shop on this platform all the time, but I started to realize that they never got any new stuff in. It was like the same old things kept popping up, so I just stopped going there. Then I tried to log in the other day, and I couldn't get in. There was some message on the screen, but I couldn't read the whole thing. It's got me thinking if the platform is even still up and running.
Customer Service
This website says they provide customer service, but honestly, I couldn't find any help when I needed it. I tried contacting them, but they never got back to me. It's pretty annoying to feel like they only care about some users, and not others who could really use some help. The absence of good customer service has really let me down, and now I'm unsure about buying anything from this site in the future.
Canadian Customer
I used to really enjoy shopping on Tophatter all the time when I lived in Canada, but now I can't even do it anymore. I ended up deleting the app because it's just not good anymore. It's basically garbage.
Christmas gifts
I got the stuff I ordered and I'm really happy with them. They'll be awesome Christmas presents for my family. The fast shipping was great, and I'm pleased with what I picked out. All in all, everything went well, and I'm content with what I bought.
Recent purchases were satisfactory
I really like how they do their auctions on this platform, and the stuff I got was exactly what I was hoping for. I'm still waiting on a few more things to arrive, so I'll let you know if I run into any problems.
Online auction experience
When I first signed up for an online auction, I was really looking forward to it. But the whole thing ended up being a huge letdown. Turns out, the website was a scam, just like people had been warning about. TopHatter.com went under, and a lot of buyers were left high and dry, with problems that needed to be fixed directly with the seller or through credit card disputes. It was a real headache for a lot of people, so I would definitely steer clear of using debit cards on sites like this. It's much safer to use a credit card that offers fraud protection. I hope everyone who got caught up in this mess was able to get their money back.
Clothing purchase
I just bought some clothes on Tophatter, but some of them turned out to be smaller than I expected. Luckily, when I contacted customer service about the size problem, they were really helpful. Tophatter quickly helped me return the items that didn't fit right, which was great. I like that they really care about their customers and want to make sure everyone is happy with their purchases.
Unsettled Payment Issue
I gotta say, dealing with this company hasn't been the greatest. They told me I'd get a check after they closed, but it never came through. That really bummed me out and made me feel pretty disappointed. I'm just hoping that going forward, they'll stick to their word better and be more reliable with their commitments.
Sales to the UK no longer available
I'm really bummed out that they stopped selling to the UK. It's frustrating that they didn't bother to let us know about it. And it's weird, since most of their stuff is from China, yet they decided to cut off UK sales completely. A lot of customers are not happy with the new site, they think it's terrible.
Jewelry purchase
First off, let me just say that Tophatter itself isn't the issue. It's those sketchy sellers on there that can be a real problem. I bought some jewelry recently and was pumped to get it, only to end up with a cheap knockoff instead of the real deal. And man, don't even get me started on how long it took for my order to show up. But hey, gotta give props to Tophatter's customer service - they did their best to assist me. Still, all in all, the whole thing left me feeling pretty disappointed.
Site changes, higher prices, unfair bidding
Oh my gosh, Tophatter completely revamped their website and now you can't even place bids on items like before! They set their own prices that are much higher than other places. And if you try to bid lower, they claim it's only valid for 3 hours, which is so strange. Plus, there are no other bids but somehow they say you were outbid, it's so unfair! I ended up receiving junk from what I ordered, it's just not enjoyable or fair anymore. I'm really disappointed!
Jewelry and makeup
I used to be so obsessed with Tophatter! But ever since they teamed up with partners and made all these changes, it just doesn't do it for me anymore. The jewelry and makeup I got were fine, but the thrill of bidding and winning isn't as exciting as it used to be. It feels like they're trying too hard to be sophisticated now, and it's just not as enjoyable as before. I really miss the old Tophatter!
Cute stuff, some not so cute
So, like, I got this really cute thing from Tophatter and man, some of the stuff was really cool and unique. But then there were some items that were just not worth bidding on, you know? Some things never even arrived, others were broken, and some didn't even look like what they were supposed to. But Tophatter handled it pretty well, they made sure we buyers weren't getting scammed or anything, which was great.
Necklace and Earrings Set
I bought a necklace and earrings from this website and they were just like the description and pictures. I was super impressed with how nice they were. They arrived quickly and were packaged well. I've gotten a lot of compliments on them and I am really happy with my purchase. I will definitely shop here again!
Watch purchase
I recently bought something on Tophatter, and man, I was seriously let down. They said they were all about a better experience and all that jazz, but my order was a disaster. The thing I got was way too expensive for what it was, and it was pretty low quality to boot. Plus, the customer service was a joke - no help at all and never got back to me. I'm still owed some credits, but it's like Tophatter just forgot about me. And giving my credit card info to some random site like that made me nervous about my privacy. It feels like Tophatter cares more about their fancy new platform than us regulars, which is a real shame to see them go downhill like this.
Bidding and points acquisition
Tophatter is a great place to bid on stuff and earn points. It's really fun and they have a lot of cool things to choose from. I like that if something gets messed up they'll refund your money, it shows they care about making customers happy. You should definitely check out Tophatter, you might snag some awesome deals and it's worth a shot with nothing to lose.
Lost item
I bought something about 2 and a half years ago, and now I just found out it never got delivered. It was actually for a friend who's no longer with us, so that really stings. The website's shut down now, so I can't even reach out to complain or ask for my money back. It feels like I've been ripped off, and I'm really upset that nobody's giving me any answers or fixing this. I want an apology and my money back right now.
Smart watch purchase
At first, I had some trouble with the delivery address for the smart watch I ordered and won. The address got mixed up and was verified in California instead of Virginia. But, they quickly gave me a full refund and even sent an apology email, which was nice of them.
About Tophatter
Tophatter is an online auction platform where consumers can bid on a wide range of products, including electronics, jewelry, apparel, and home goods. The platform is designed to offer a fast-paced and entertaining shopping experience, with live auctions lasting just 90 seconds. Founded by Ashvin Kumar and Chris Estreich in 2012, Tophatter aims to simulate the thrilling environment of live bidding wars, relying on the quick decision-making of its users. The company's headquarters is in San Francisco, California. Tophatter differentiates itself from traditional e-commerce sites by focusing on the excitement of discovery and the interactive nature of the auction process.
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Contact Information
185 Berry St., Ste. 2400
94107-1750 San Francisco
United States
Categories Tophatter
Page Statistics
Seite online seit: September 15, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Watches and jewelry
I just bought some watches and jewelry from Tophatter and let me tell you, I couldn't be happier with how everything turned out. I've been a member with them for a whi... Read onBy: Evert Johns