Vevor - Overall Rating based on 235 reviews

81% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-14
Stainless burners for my old g

The stainless burners I ordered are just what I needed for my old grill from when I used to live in the UK. I can't wait to fix up my grill, and this is the starting point.... Read onBy: Andreane Robel

Most relevant negative review

  2024-03-21
Pump and Filter Combo

I wasn't happy with the Pump and Filter Combo I bought. It came all busted up and it took forever to finally get a new one. The customer service folks were no help at all a... Read onBy: carrie

Review with most votes

  2021-02-28
Commercial grade meat grinder

Vevor has an F rating with BBB. Buyer beware! I wish I would have looked at BBB first. My meat grinder showed up with a broken off bolt on the motor housing. I contacted custome... Read onBy: Dan Stein

Reviews (235)

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    Would buy here again
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    Superb service and product

    Superb service and product, arrived quickly, all pieces present, assembled easily, and worked first time, very happy with this.


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    Thank you

    I received the order well and everything seems correct. I will do the installation at the end of the week and then I will be able to say if everything is in order. Delivery was fast. Thank you


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    great buying experience

    A PEFECT PURCHASE FROM THIS SELLER, ALL THE ITEMS ARE AS GREAT AS IT DESCRIBES, 10/10,


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    came quick & as described

    Item came quick & as described. Thank you SO much, Seller - I'd buy again, 100%!


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    highly recommended

    Great item, impressed with all aspects of this transaction, repeat buyer A++++++ highly recommended


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    shipped as described

    Item was shipped as described in a timely manner! Arrived without any damage, well packed.


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    quicky delivery

    Truly amazed at the seller. Shipping speed was lightning quick! The customer service is good as well.


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    Nice quality. Easy to install and fits nicely into my custom built fire pit. Looking forward to many fires.

    Nice quality. Easy to install and fits nicely into my custom built fire pit. Looking forward to many fires.


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    The bolt holes didn't line up so I couldn't put this together but they refunded me without any issues.

    The bolt holes didn't line up so I couldn't put this together but they refunded me without any issues.


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    Very usefull equipment. Price vs quality is ok. Just the shipping is a bit late.

    Very usefull equipment. Price vs quality is ok. Just the shipping is a bit late.


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    Nice seller, offered me a great deal! Excellent quality came ready to go with all the bits and pieces

    Nice seller, offered me a great deal! Excellent quality came ready to go with all the bits and pieces


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    Would buy here again
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    very nice explaination for asking details before I purchase. very nice qualiry, and the low price is just a plus.


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    Great item, works like a charm. Would buy again. A great seller. Quick delivery.

    Great item, works like a charm. Would buy again. A great seller. Quick delivery.


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    2 Pack Ingredient Bin With Casters 10.5 Gal Mobile Restaurant Kitchen Flour Bins × 1

    Purchased 2 ingredient bins for storing flour because of the price. The price seamed reasonable at around $100. However, when we received them one of the bin lids and bin itself were cracked. I immediately contacted them with pictures included and partially still in the packaging. So you can clearly see that they were cracked before I took them out of their packaging. Anyway, I had to send additional pictures in so they could see the same ... outside of the packaging. After a few more emails they said they would send out a new bin. After 15 days I contacted them again and they said that the bins were fine and that I did not put the lids on correctly. What changed from sending me a new bin with cover 15 days ago and now?

    I contacted them back coping their own refund policy and hope they do the right thing. My next course of action is contacting my credit card company and filing a fraudulent charge by a company that refuses to sell unbroken products to their customers.


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    Nice easy transaction. item just as described in listing. Delivered quickly and safely Thanks

    Nice easy transaction. item just as described in listing. Delivered quickly and safely Thanks


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    Excellent item, no problems, would buy again, thank you!


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    6l Ultrasonic Cleaner Stainless Steel Industry Heated Heater W/timer × 1

    No warranty on Vevor ultrasonic cleaner
    Purchased an ultrasonic cleaner from Vevor, and it failed within the advertised 12-month warranty. Go to their site and you will see at the top of the web page a 12-month warranty, no further information on what they mean by a 12-month warranty. This is their reply:
    Dear Customer,

    Thank you for contacting us.
    We are sorry that we have not received a reply from the supplier.

    As you used this machine for more than 6 months and this product still in one-year warranty, we can only resend product for free within in one-month after receive.

    We provide the following suggestions for you:

    1. You repair it from local and we bear the repair fee in acceptable range for you. Please inform us the repair fee first.

    2. Considering that you used this machine for more than 6 months, you pay 50 % of the price for a brand new machine. We will send you the new product after confirm the payment.

    Hope to hear from you!

    Melody.

    This is not acceptable - buy American and from a company that stands behind their warranty!

    Revised - warranty on Vevor ultrasonic cleaner
    Judy with Vevor reached out and supported getting the decision reversed. Vevor sent out a replacement for the defective ultrasonic cleaner, appreciate the help, Judy!


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    Commercial soft serve ice cream machine

    I bought a Vevor 20-30l/h Commercial Soft Serve Ice Cream. In August 2021, Installed the machine in mid August. We conducted our regular maintenance and cleaning, the machine lasted approximately one month. It started smoking and hasn't worked since. I sent an e-mail to their service department on numerous occasions with no response. I would not recomend buying from Vevor.

    Dear Customer,
    Thanks for your message and so sorry for the inconvenience caused.
    Could you please send email again to support@vevor.com with your order number and specify the status? Our customer service will check it and reply within 24 hours. Sorry for the inconvenience.
    Best Regards,
    Vevor Team


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    6 Color 6 Station Screen printing machine

    I bought a 6 color 6 platen screen printing press from Vevor. The item was shipped to me relatively quick but upon arrival one box was damaged. I proceeded to open all boxes and then found that that out of the damaged box there was hardware missing. I was willing to work around that but then found that the company sending it, VEVOR had installed the incorrect top plate and two of the platen arms were totally missing. I contacted them, sent SEVERAL pictures and they said that they would get the correct and missing parts sent. I said OK. I waited a month, messaged them and never received any replies until I filed a dispute through PayPal. Then I start getting messages. They want me to close my dispute and they said only then will they send me parts. I gave them the chance to send the parts before and they never did, once I close the dispute I will never receive parts. Now they on top of them not sending me the correct parts AND some even missing want me to pay shipping back for a major defective and useless item.


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    I had a very good experience with the seller.

    I had a very good experience with the seller. Goods are in perfect condition. Well made, runs fine and fast shipping. Great seller.