Vevor - Overall Rating based on 235 reviews
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Brill service. Fast delivery. Fabulous product. Doing a lot for the issue I had first where I couldn't figure out how to use the device I am really impressed.
asked for a large amout and gived me a huge discount. Very efficient
helped me to place a order and also how to use computer for people in my age.
Not high end collets but they were a great value. Shipped quick and arrived on time.
Good
Excellent service and really fast postage. Thanks very much. A+++++
Fast delivery, excellent value would buy from again. Tool bends 1 inch rebar with ease
Vevor ice maker
Great product at a very reasonable price.
Quick Shipping, Exactly as advertised. Top Notch Seller
Great communication and Very quick shipping! Item as described. A+++++ I can’t wait to use it! Thank you!
6" Inch Stroke Linear Actuator 6000n/1320lbs
If you order ANYTHING from Vevor, you better make sure they understand what you are trying to purchase and make sure what you are ordering is exactly what you need. Otherwise you are just wasting your money, because they will not take a return.
After you know what you need, find a site with good customer service and will take a unused return and maybe send you what you actually need. Also make it a point to know where the company is actually located and where the product will be shipped from!hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
Commercial Vegetables Dicer
Misleading 30 DAYS FREE RETURN on Vevor.com
Vevor.com website is very misleading on the FREE return. The main page of their website indicates 30 DAYS FREE RETURN. But on their return policy, only certain condition supports the free return. I would recommend buying it from Amazon and save you the hassle of trying to return it through their customer service department because they will try everything to make you keep the product.Dear customer,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
Vevor Motor Order VEVOR170599
I received my Vevor Pool Pump motor order on August 21,2021.
I installed this on my 1hp Pentair Pool Pump August 24, 2021 and it initially worked well.
After 3 days(total of 15 hours of runtime), on August 27, 2021 the motor just stopped working.
I checked all electrical connections and voltage at the motor terminals with a DMM and all connections check-out fine. The motor just stopped working.
I contacted Vevor customer service requesting a full refund. Their solution was to, video their motor not working.
This is obviously some sort of stalling tactic, to instill customer frustration.
All I'm asking for is a prepaid return shipping label and a full refund.hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
60" pine straw landscape rake
Poorly packaged. Parts were scattered everywhere in the box. No instructions or parts list. Multiple calls for support which was none. Finally offered a $40 refund. Had to reverse engineer to assemble. Drilled mount hole do not line up. Had to modify most parts. Don't buy from Vevor.
hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
4.5 Bushel Laundry Cart
I ordered a metal laundry cart from Vevor. The website had incorrect dimensions. I could not use the item I paid $130 for. I asked for a refund. They emailed me numerous time to try to get me to keep it and forego the refund. I just wanted my money back to buy what I could actually use. The whole process is a scam. I will not deal with this company again!
hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
vevor ice maker
I bought a commercial icemaker for 500 dollarrs from vevor. after 1 week the bearings in the pump started screaming. the machine overheats then shuts down as the pump overheats. Vevor then wants pictures and a description of problem. its a bad pump. Now they want a video of problem. Im a 68 year old man who doesnt understand all that technology but i do know how to fix almost anything. This company is awful. Dont buy anything from them. They take advantage of seniors.
Dear customer,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by emai
universal mobile base
Hardware was missing because of poor boxing. They said I have to wait 15 days at least because the replacement bolts have to come from China. This base was to installed for a client ASAP. Their inventory shows they have more in US Stock and could have sent me parts asap. They refused. I had to order another one from a US based supplier.DO NOT BUY FROM this Chinese company VEVOR.
DO NOT buy from Vevor
Dear customer,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
Handrailing
A handrail was ordered for a job that had a deadline set in stone and ended up having to be delayed a few days as we never received the shipment when it said it would arrive or we never would have placed the order with Vevor in the first place. We ended up having to buy an railing from a local retailer at a higher cost because we couldn't wait any longer, as we were being penalized for everyday the job was delayed over the deadline. When we contacted them by email, as they don't answer the phone, we were offered a return label to send it back and pay a $54 shipping charge, which would be deducted from the refund. When we replied back that we should not be responsible for shipping back due to not meeting the delivery date promised, we were offered a $30 refund and could keep or resell the item, which we have no use for. The reason, the product wasn't damaged (we never opened the box, so do not know) and they have no control over logistics.
Their Refund policy is fraudulent as it states "If you need to return a product and get a refund, please contact us for free shipping label and ship it back to us." "Satisfying Guarantee for Every Purchase." I now believe this company is not located in the US and is owned and operated by one person, Lesley, who responds very late at night (11:50 pm ET) or very early in the morning (3:57 am ET).hello,could you please provide us with your order number?Then we will check it for you.if you have any issues, you can also contact our email:support@vevor.com
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Magnetic Sweeper Tool 36"
Item was defective. A magnet detached inside the mechanism causing the release to jam. When I contacted customer service about it, their response was “ Sorry that you take an unpleasant shopping experience on our site. This product is designed like this and there is no way to change it.”
Really?!!!
These folks make defective products by design?
Their claim of a “12 months warranty” is a JOKE!!hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
I bought defective heater from ebay, it worked for one day only.
For the last two month I've been trying to get help from the seller and support@vevor.ca without any success whatsoever. I was trying to phone the company, but no one is answering and you can't even leave a message. It has been very unpleasant experience so far. Not sure what to do next.Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
Hello, would you kindly send the details including your order order to our customer service e-mail: support@vevor.com please? We will offer you the solution within 24 hours via e-mail. Thank you.
Stainless Steel Table
I ordered a table through Vevor and it arrived damaged.. The table top was bent, dented and scratched and the assemble hardware was missing. I contacted the company several times, They promised to return the purchase cost and to send the hardware. Now they are stating they never promised a refund. This company does not stand behind their products and DO NOT honor what they promise in writing. Buy Beware! Complaint filed with BBB.
hello,Could you please send the details include your order number to our customer service email: support@vevorcom?Then we will offer you the solution within 24 hours by email
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Vevor Silent Type Portable Oil Air Compressor 48db 550w 9l × 1
Got this compressor for my engraving machine and it’s brilliant and so much quieter than most others. Very impressed and such speedy delivery too.
Review with most votes
Commercial grade meat grinder
Vevor has an F rating with BBB. Buyer beware! I wish I would have looked at BBB first. My meat grinder showed up with a broken off bolt on the motor housing. I contacted custome... Read onBy: Dan Stein