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Heat press
DON'T BUY FROM THIS COMPANY!!! I ordered a heat press and waited for delivery information to be emailed to me. You know, the thing that normally happens when you order something. After 3 days with no word, I decided to contact them. It took multiple attempts to get a live person on the line in customer service and they were no help. They said they needed to contact the seller, as they were only the call center. The next day I woke up to an email stating that the heat press wasn't even in stock. Meanwhile, the payment already cleared. I'm pretty sure that only happens when the merchant requests payment, which means these people actually requested payment for an item they didn't even have. I consider that theft. Now they're begging me to remove my bad reviews. The nerve. I will never, ever shop with them again.
hello there, really sorry for any inconvenience caused.Because it is out of stock, we have refund you fully now.Could you please change or remove your revivew on the trustpilot?
You are lucky if you ever got a live person. There are three options, customer service, tracking, and shipping and receiving. I tried all three. The first one said they aren't taking calls and it hangs up. The second was a constant busy signal and the third, was the same as the first. No way to leave a message or talk to anyone. Our payment was deducted from our credit card on July 16th. The fedex tracking number does not exist, there is no response from emails. This is now being turned in as fraud. DO NOT WASTE YOUR MONEY WITH THIS SO-CALLED COMPANY, IT IS A SCAM!!!
hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Hand rail
Very disappointed. Item was shipped Unfinished. Missing a very important part for installation.
When contacted customer service I was asked to wait approx 2 to 3 weeks for part…
So when it arrives am I supposed to pay someone to weld it..?.
Asked for refund.
Awaiting answersHello there,really sorry for any inconvenience caused.Our customer service has got your email and will offer you a solution by email
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
20x10x11 inflatable spray booth
It’s been 5 days since I placed my order, and Vevor is now asking me to provide more information for clarification due to security purposes. This is all after I received a confirmation order number, and a summary of the item that reads “PAID.” So I did as the first email requested, and sent the information that was asked of me. I still have no tracking number to date, and I can’t seem to get ahold of anyone from Customer Service to speak with. I recently received another brief email indicating that my shipment is being currently processed, just about an hour ago. All they said was a tracking number will be provided to me soon. I have a business to run, and this setback is costing me time, money, and clients. (Vevor131606) is the order number, I need to know what’s the status or hold up, and if it’s going to drag on like this, then I want to cancel this order and request a refund..
Hello,really sorry for any inconvenience caused.We have got your email and will offer you the solution by email.If you have any issues,please feel free to contact us
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
3 Point Bx Trailer Hitch Compact Tractor Kubota
I ordered a 3 Point Bx Trailer Hitch Compact Tractor Kubota. The side pins needed to be installed, however the welded on nuts were not the correct size or threading for the supplied pins.
Phone calls and emails to support have NOT been answered. Seems like a scam site.hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Automatic Liquid Filling Machine 2ml-3500ml Filler Low-viscous Gfk-160 × 1
Order number VEVOR52601 (since they always ask in their replies) arrived with a broken motor (inside the unit). I called the US number customer service. They asked I send via text mgs pictures of the broken part. I sent like 8. All they do is literally "take a message" - nothing else. Then, in the middle of the night you get a poorly worded email asking questions from someone clearly not aware of the problem. I wrote several times the motor mount and motor was broken. They then asked me to go to the web site and circle on the item what is broken. .DUHHHH... the motor is INSIDE the unit - I opened it up when all I heard was rattling. I have told them now 3 times I need a new motor. I have sent pictures of the broken motor. So far, this has been a waste of time and money. If they resolve this - I will write back and let everyone know.
Hello there, really sorry for any inconvenience caused.Our customer service has got your email and will reply your email within 24 hours and offer you the solution
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Professional 4l Oxygen Propane Gas Welding And Cutting Outfit Torch
The Torch was delivered promptly. I opened the box to the smell reminiscent of new vinyl that I think was the hoses. I like the smell that's why I mention it. I was really happy with my purchase. Everything looked first class and well manufactured. This is not a high end torch model but nobody can afford them anyway. I had a good experience with this company.
Thanks for your support.if you have any issues,please feel free to contact us
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Heat press
Ordered a heat press June 25,2021. Label was created for package same day with tracking number. Tracking number only shows label created with no movement. My estimated arrival day was June 30, 2021. It’s passed that and tracking still only shows label created. I still haven’t received my package. I have contacted seller with very little help in response to what’s going on with the order and shipping. I will be filing a claim through PayPal. Buyer beware! I’d give a zero rating if it allowed.
hello there,is this your order number:VEVOR123835?If yes, we have got your email and will reply your email within 24 hours to offer you a solution
Same here. They cleared the payment for my heat press knowing it wasn't even in stock and blamed it on a "system error". I woke up to like 5 emails from the today apologizing, offering a refund and asking me to remove my bad reviews. Not only am I not removing them, I'm adding more. This place needs to be STOPPED!!!
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
6-27-2021
I ordered this machine for 4th of July. It said it will be delivered on 6-30-2021. Called fed ex and they have never received item. It’s still showing in warehouse. I need this for youth at camp and now they are going be disappointed due to this. I should have went with another company.
I'm experiencing the exact same issue. Bought a present for my boyfriend (his birthday is the fourth). It said I'd get in by the 30.... it hasn't even shipped yet and no response to my email either.
Bought a heat press on June 25,2021 with a estimated arrival date of June 30th label for package was created that day with tracking number. Tracking number only shows label created, package has never been shipped out.
Hello there, really sorry for any any inconvenience caused.Could you please provide us with your order number?Then we will check it for you
Slushy Machine
Just a bad experience with this company. Won't do business again.
hello,could you please provide us with your order number?Then we will check it for you.if you have any issues, you can also contact our email:support@vevor.com
YMK40-1015
There are no directions for installing the active carbon and I can not figure out where it goes. Could somebody please explain this to me.
Waiting for company to respond.
hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
Have had nothing but a nite mare with this purchase. The machine was reissued due to never receiving the first order. Then I get it and it's dented up, ,it isn't freezing and I was told to take it to a repair shop but let them know price wise first. I dent spend 1095.00 on an item not to work properly. I hve been given the run around and feel like it's OK to spend my hard earned money but not ok for you all to stand by your equipment.
hello,Could you please send the details include your order number to our customer service email: support@vevor.com?Then we will offer you the solution within 24 hours by email
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Metal Lathe Mini Lathe 8.7x23.6 1.1kw
They used photo of newer model but shipped older model that looks different and had missing accessories.
Email support takes days to respond and their response is not full.
They drag time to avoid 30 day free return because freight return is expensive and they dont want to loose money.
I opened paypal case on them. They have yet responded to it.
Also, they barely speak english so....hello,could you please provide us with your order number?Then we will check it for you.if you have any issues, you can also contact our email:support@vevor.com
spring compressor
i had a problem with a order and a service rep name of Jenny straighten it out thank you Jenny great job
yellow lawn mower blade sharpener
Positive. My sharpener came on time and it is of high quality. Thanks
Thanks for your support.if you have any issues,please feel free to contact our official email:support@vevor.com
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
shop anvil
I had a very good experience. I bought an anvil. For the price, I didn't expect much, but it is actually pretty nice. Obviously it is not the best available, but, considering the price, it was a great deal and it suits my needs. The shipping was fast, too. The thing arrived at my house in about a week-- way ahead of my expectation. I have to give them an A+ on my purchase.
Thanks for your support.if you have any issues, please feel free to contact our email:support@vevor.com
Can someone get in touch regarding my order the number is 30141
Hello Karin , we have sent you an email
I ordered a floating inflatable dock today that is an 8 by 5 and I'd like to change the order to the 10 by 6 and a 1/2 foot. I've called and left 3 voicemails nobody's called me back nobody answers at customer service nobody answers that shipping and receiving and it's a busy signal when you hit option to for tracking. I sent of pm on Facebook and I also sent 2 emails. Can someone please get back to me before this item is shipped I need to switch it out for more expensive version.
Order # VEVOR146808
Hello there, we have got your email and replied your email 2 hours ago
Need to speak with someone
Oh these people are HORRIBLE!!! I have a pump that's not even a month old and doesn't work at all and they are playing so many games trying to get ME to diagnose it and disassemble it. Like what a warranty huh. NEVER BUY FROM THEM!!!!!!
Commercial grade meat grinder
Vevor has an F rating with BBB. Buyer beware! I wish I would have looked at BBB first. My meat grinder showed up with a broken off bolt on the motor housing. I contacted customer service for a replacement and they refused. My options were, 1. Have it repaired locally (that probably would have voided the warranty) 2. They would give me a $25 credit OR 3. Sell it to a friend or family member and order another one. Incredibly stupid customer service. Now I’m stuck with a meat grinder that will likely leak raw meat into the motor housing, or I guess I can pay someone to try to mill a new hole for a new bolt. Either way, I have to fix something that is brand new. Find someone else to buy from.
hello,sorry for any inconvenience caused. could you please provide us with your order number?Then we will check it for you.if you have any issues, you can also contact our email:support@vevor.com
About Vevor
Searching for a trustworthy online store that provides all sorts of equipment, tools, and supplies? With so many competitive retailers on the web today, it?s difficult to find a good brand that has everything we need. Fortunately, there are a few review websites and mobile platforms that are growing by the day offering a multitude of real customer reviews on reputable equipment and tools suppliers. For example, US-Reviews has a long list of reviews on these types of online stores such as the VEVOR review section which gives customers a look at what the brand?s culture is like and the quality of their product categories.
What is VEVOR?
VEVOR is a leading e-commerce brand that provides a wide selection of equipment and hardware tools. The company offers over 30 product categories ranging from hardware and machining to cleaning supplies and food service supplies. The VEVOR brand distinguishes itself from its competitors by focusing on quality, price, and customer happiness. Furthermore, the company offers an extensive range of items that serve several industries, making it a one-stop shop for all equipment, tools, and supplies.
About VEVOR
Located in Los Angeles, VEVOR was established in 2007 by a team dedicated to providing professionals, homeowners, and DIYers with durable equipment & tools with competitive prices on the market. Since its founding, the VEVOR has reached over 10 million customers across more than 200 countries worldwide. Furthermore, the company?s goal is to ensure that the tools & equipment they are selling are at the lowest prices.
Products & Services of VEVOR
VEVOR provides a wide array of products that cater to various industries, including food, agriculture, healthcare, building, and manufacturing. The company?s product categories also include a range of home & office supplies like furniture and stationery, pet supplies like beds and playpens, garden supplies such as lawnmowers, as well as automotive equipment, for instance, motorcycle parts and accessories.
VEVOR Tools
The online retailer provides a range of wired and wireless power tools like power drills, table saws, screwdrivers, belt grinders, jackhammers air hoses, electric sanders, portable power stations, compressors, and chainsaws. Additionally, they have a selection of hand tools such as clamps, hand saws, wrenches, sockets & bits, chisels, and measuring tools. Furthermore, the online store has an extensive range of heating & cooling equipment including diesel heaters, garage heaters, water heaters, air conditioners, solar roof fans, and air filters.
VEVOR Arts & Crafts Supplies
VEVOR?s arts & crafts supplies offer DIYers and skilled craftsmen a variety of art supplies to help them make something exceptional with jewelry, wood, or glass. These include an array of supplies in categories such as ceramics and pottery, sewing, jewelry making & repair, printmaking, and engraving. Among these categories, customers will find items like sewing machines, printers, portable heat press machines, smelting furnaces, engraving router machines, pottery wheels, and wax melters.
VEVOR Restaurant & Food Service Supplies
The company also specializes in supplying restaurants and the food industry with easy-to-use products for kitchen use including but not limited to their pizza oven, rotisseries, vacuum sealers, donut-making machines, deep fryers, and convection ovens. Furthermore, VEVOR accommodates the beverage industry by stocking its ice machine, alcohol distiller, margarita machine, slush machine, alcohol distillers, juicer machines, and others.
VEVOR Shipping & Return Policies
VEVOR?s shipping policy states that all products have access to free shipping, except those in some remote regions, including Puerto Rico, Greece, Switzerland, Netherlands, and Croatia which can be found on the VEVOR website. Delivery will take between 2 to 6 business days. Furthermore, the company?s return policy states that all products have a 12-month warranty and can be returned for free within 30 days of the delivery. To issue a return request, customers need to reach out to VEVOR?s customer service team and provide the reason for the return and pictures to verify the order issue. Next, VEVOR will then investigate and offer a solution based on their return policy, and the customer will receive a refund within 2 to 14 business days.
VEVOR Contact
If any recent shoppers at VEVOR need to reach the customer service team regarding an inquiry or complaint, they can contact the company directly using the VEVOR live chat or email address provided below:
VEVOR Contact Link: https://www.vevor.com/pages/contact-us
VEVOR Email Address: support@vevor.com
Leave a Review for VEVOR
Customers of VEVOR can write a customer review to share their shopping experience with VEVOR and describe what it is like using VEVOR tools and supplies. By leaving a review, customers confirm whether VEVOR is a legitimate online store or whether they are a dropshipping scam. This insight helps other online shoppers determine what to expect when buying from the supplier. Furthermore, VEVOR reviews are valued by the company because of customer feedback and suggestions on how the brand recognizes areas for improvement and encourages the brand to maintain its commitment to delivering product quality and customer satisfaction.
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Categories Vevor
Fashion | Home and Garden | Electronics | Online Shop
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Seite online seit: June 15, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
Commercial grade meat grinder
Vevor has an F rating with BBB. Buyer beware! I wish I would have looked at BBB first. My meat grinder showed up with a broken off bolt on the motor housing. I contacted custome... Read onBy: Dan Stein