Creoate27 reviews
This score is based on 27 genuine reviews submitted via US-Reviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Mixed feelings after months of chasing
the signup felt fine, kind of straightforward. But once the money was through, communication just… evaporated. It’s a weird feeling, like you’ve paid for a table and then the organizers stop answering your texts. I found myself emailing and pinging the account guy more than I’d like to admit. A message finally showed up a couple weeks after the show, but only because I booked a call through his Calendly — otherwise, no idea when someone would’ve bothered. That call got postponed, then cancelled, and I later learned the rep had actually left the company without anyone telling me. Not great. After more follow-ups I did eventually get a slice of the trade-show data and a couple of tentative leads (so the event wasn’t totally useless), but it took too much pushing to get there. The platform itself works okay and the dashboard is decent, but the people side needs work — transparency and steady contact. Bottom line: frustrated by the process, mildly relieved by the small results I eventually salvaged. I’d use them again with lower expectations and a lot more backup communication on my end.
Left hanging after paying for a trade show
I first noticed the June trade-show invite in our Creoate dashboard and a coworker even said “give it a shot,” which is why we went for it. To be honest we were already skeptical — we’ve been selling on the site for years and boosting listings hardly moved the needle — but the account manager sounded convincing, said it would help visibility, so we paid the fee. That’s when things went sideways. Right after payment, communication dropped to basically zero. I had to chase them, not once but repeatedly. Two weeks went by after the show and I finally got a reply only because I booked a meeting via his Calendly link — otherwise nothing. Then he said the trade-show data wasn’t ready, asked to meet next Monday. Monday came and the meeting was canceled and, surprise, the manager no longer worked there. No one told us. No email, no call, nothing. I reached out to the new contact listed for our account and I’m still waiting. So my initial doubts? Largely confirmed, unfortunately — they promised support, didn’t deliver it, and we paid for something we never saw the value from. It’s frustrating and, yeah, a little disheartening. I wanted this to help our small shop but the lack of follow-through left me feeling ignored. Not outright hostile, just really unprofessional and disappointing.
Six months in, still no traction
calls, follow-ups, and a fair bit of back-and-forth email. After that I spent another couple hours per session getting images and descriptions right, so it wasn’t short work. Still, after more than half a year I’ve only had around fifty-something views and literally zero sales, no likes, no enquiries. That’s the hard fact that left me puzzled and annoyed.
Half good, mostly messy
good product when it arrives, messy process getting there. Not a disaster, but far from seamless.
Not great, not a total disaster
I was staring at the tracking page when I realized how much time had already gone by — that’s where this really started. A fellow shop owner tipped me off to Creoate’s range, said it was worth a look for a small Maine store like mine. I liked the selection and put in two orders within a week, over $6k cost to me. I should have listened to the little red flags — pre-order questions that went unanswered — but I went ahead anyway.
Quietly underwhelmed but not totally done
I started putting things on Creoate back in October and it felt like assembling a jigsaw without the picture on the box. I listed about 20 styles, each with multiple sizes, and I did it in batches over several weeks — not all at once — because I wanted to stagger things. The actual tooling for uploading is fine once you get the hang of it: fields are predictable, images upload okay, and the editor behaves. It doesn’t feel fancy, just functional. That was one of the few parts that didn’t annoy me. The thing that took time was the onboarding: a handful of virtual meetings, a bunch of emails, and more fiddling than I expected. It dragged out over a week and then I still had 2–3 hours of cleanup work after that to make sure listings looked right. So, first impression = useful but slow.
I started using it because I make handcrafted leather summer shoes in India and I was aiming for UK wholesale buyers. That context matters — I needed visibility for a seasonal product and timing was important. From October through mid-May I’ve had 56 views total, zero sales, no messages, no likes. That’s not a typo. For a platform that promised reach, that number is flat. I chased support multiple times: emails, live chat, even a scheduled face-to-face that turned into someone else saying “she’s not available” and promising a follow-up email that never came. After another month of nudging, someone offered to promote my listings if I applied a 20% discount. I did that, figured fine — try it — and still nothing changed.
So the user experience feels like: the dashboard and listing tools are okay, the workflow is straightforward, but the promotional/visibility side seems absent for small sellers. No seasonal push, no spotlight for new makers, and minimal proactive help. That was the real issue for me. I put time into product photography, sizing, and even promoted on social media, hoping the platform’s audience would pick up the slack. Didn’t happen.
That said, I’m not saying the product is useless. The commission structure is reasonable and the platform layout is tidy. If you’re low-key, have other channels, or don’t depend on quick exposure, the tools will do the job. My mood shifted a little from outright frustration to begrudging acceptance: it can host a catalog reliably, but don’t expect much marketing muscle unless you have volume or luck. Right now I’m leaning toward closing the shop, but I’m keeping a record of all communications first — just in case refunds or closures get tricky. So, practical takeaways: good backend for listings, poor support and promotion for small seasonal sellers. If you’re a tiny team, think twice; if you just want a stable place to list and don’t rely on platform-driven sales, it’s workable.Quick response needed
I was in a rush and needed a quick response, and Fassal came through. Their service was fast and the information they gave me was really helpful. I liked that they understood how urgent it was and didn't waste any time. All in all, I was happy with how everything went.
Issue Resolution Assistance
Fassel was incredible! He really saved the day by helping me finally resolve an issue I've been struggling with for two whole months. My supplier was ignoring me and my representative had left the company, so I was really stuck on how to fix the problem. But Fassel took care of everything in just one conversation - he was so efficient!
Shipping advice from Fassal
I got some helpful advice from Fassal about it, but I'm still waiting three whole days for them to come pick up the parcel.
New clothes for school
I got some new clothes for school because it's starting up soon and I want to make sure I look good. Everything was good, but it did take a little while for my order to arrive.
Quick and effective support
I had a problem with my order so I contacted customer service for assistance. Rachel was really helpful and quickly fixed the issue. I was impressed with her speed and how professional she was. It feels good when customer service really comes through for you. Thanks a lot, Rachel!
Helpful customer service
The guy, Fassal, who helped me out was extremely nice and went out of his way to assist me with all of my issues. The conversation was really polite and respectful. I appreciate it a lot!
Quick and efficient customer service
I just wanted to give a shoutout to Ryan, the customer service rep who helped me out. He really knew his stuff and took the time to explain everything in a way that made sense. I had a bunch of questions about the product and delivery, and he handled them all with ease. It was really reassuring to talk to someone so helpful and informed. Thanks, Ryan!
Chat advisor help, order fulfillment, patient and gracious service
I just wanted to share about the great experience I had chatting with an advisor on this platform. The person helping me out was named Fassal, and they seriously went above and beyond to help me with my order issues. Fassal was so patient, listened carefully, and made sure all three problems were sorted out. They really took the time to address all my concerns and make things right. Thanks to Fassal, I felt really happy and pleased with how everything turned out.
Quick payment method change assistance
I recently had a problem trying to update my payment info on my account and was having a hard time fixing it. Thankfully, Fassal from customer service helped me out big time through Livechat. He stuck with me for over thirty minutes, patiently working to get everything sorted out. I really appreciate his commitment and quick response in fixing my problem.
Trade account issues
I've had a lot of problems with this company's trade account, and I have to say, they're total scammers. My credit limit was approved by a third-party company, then they turned around and changed it the next day without even telling me why. That kind of shady stuff is not okay - they need to be more transparent. It's really disappointing to see a business act so dishonestly.
Unacceptable treatment
This company is just awful. They ended up sending bailiffs after me, even though I was trying to work with them on making monthly payments, they weren't having it. Even after I paid off the debt, and then some, they still said I owed money. I tried reaching out to them by email several times, but they never got back to me. It's crazy that they sent bailiffs after me a second time, especially since I had already taken care of the debt. The only good thing was that the bailiff who showed up at my house actually agreed that the way this company was acting was not cool.
Surprised by Unexpected Order
I totally forgot that I signed up for this service until I got a surprise order. The folks at Creoate were super nice when they contacted me about it. They accidentally gave me some extra credit, but they quickly followed up to get it back. Huge shoutout to Elizabeth DiFoire for her outstanding service!
Customer service excellence
I had such a great time at this store. The guy, Fassal, was so nice and really went out of his way to help me out. I ran into a little problem while I was shopping, but Fassal took care of it right away and was super respectful about it. I'm so thankful for the amazing service I got at this store, all thanks to Fassal.
I got some cool stuff
I was so thrilled with my order from this website! Everything was awesome, and when I had an issue, a customer service rep named Fassal was super helpful and got everything sorted out quickly. I couldn't be happier!
About Creoate
In marketing and business, there is a term known as "channels of distribution". This is the route through which goods pass from the manufacturers to the final consumers. They are also known as the middle man because they act as a mediator between the manufacturers and final consumers. They are also known as the "Wholesaler", and their opinion is taken seriously even more than the manufacturers, they possess a "sugar-coated tongue."
However, the wholesalers as well need the help of business firms and marketing outlets, nowadays, a genuine marketing outlet isn't difficult to find, courtesy of the internet. People can now buy and exchange goods and services at affordable rates. One of such marketing outlets is Creoate. Read customer reviews of Creoate on US-Reviews to get more information about their service.
About Creoate
Creoate is a company that aims at making itself a marketplace for wholesale products. It wants to make wholesale work for marketers easily. Creoate team is based in the UK but has others in Italy, Spain, Portugal, the US, France, India, and beyond.
affordably community comprises small but independent businesses that make wholesale and retail special. The organization state to be determined and aim to grow businesses from small to large scale. The company avers use technology with simple tools to allow the least sole proprietor to display his/her products and even make them go international. The company acts as a mediator between wholesalers and retailers. Customers who need more information can contact the company via email, hello@Creoate.com, or follow Creoate on Facebook, Instagram, Twitter, and LinkedIn.
Products and services of Creoate
Creoate is a wholesale and supply store, that claims to focus on allowing its products to be purchased solely for resale purposes and not consumption. The products they offer include beauty products, kids & baby items, food & drinks, and other compartments.
Client's who wishes to join the company should do so with the earlier aforementioned aim, however, there are some exemptions. A response will be given within 24-48 hours if a customer requests to join.
Payments for goods can be made through bank transfers or credit/debit cards through PayPal. When this payment is confirmed, goods are shipped in 1-2 weeks, brands are advised to get in touch with the company to confirm delivery dates along with tracking details, this can be done by contacting the company via email. Creoate aims at satisfying clients, however, if a client isn't satisfied with received goods, returns and exchanges can be made if the company is contacted within 60 days from the delivery date.
Compliments, complaints, and tips for Creoate
How would you rate Creoate marketing platform? Did you see yourself patronizing them anytime soon? Do you in any way, shape, or form feel cheated after using their service? What was your overall experience like? Do you mind sharing your feedback, complaints, or tips about this brand? Is their website user-friendly? Your suggestions and tips on how Creoate can serve you and others better will benefit the company and help potential clients make a well-informed decision. Thanks for your time.
Details
Contact Information
70 Clifton Street
EC2A 4HB London
United Kingdom
Categories Creoate
Online Shop | Fashion | Office, Hobby & Party Supplies
Page Statistics
Last update: January 2026
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Review with most votes
Right Place to sale products
Excellent products for daily use Availability and affordability both very attractive Being a retailer I am associated with some noted suppliers including Creoate Nothing special... Read onBy: Matthew