MyUS - Overall Rating based on 22 reviews
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International shipping experience
I’d like to share about my recent experience with international shipping using this service. It was really disappointing because I asked for the budget shipping option, but they ended up charging me for express shipping, which is the priciest one. To make matters worse, they didn’t even check in with me about it, so I had to pay over $170 for shipping. The whole situation left me feeling really frustrated and let down by their lack of communication and respect for my preferences.
slow shipping
Oh man, I can't believe how long it took for my order to arrive! It felt like waiting for my birthday to finally show up - way too slow! And the service was just awful, I can't even believe it. I definitely need to find a better online shop to buy from.
Jeans order from the USA
I recently ordered some jeans from the USA and had them shipped to me here in the UK. The issue was that they sent the jeans in two separate shipments through the company I used, MyUS.com. I wasn't even given the option to pay extra to have them shipped together! As a result, I ended up spending more on shipping costs than I did on the actual jeans. It's really frustrating. I definitely won't be using this company again, that's for sure. I'll have to find a different method to get my jeans from the USA next time.
Online international shopping
The first time I used this service was pretty good overall. My package got to me with no problem, and the cost for shipping was a lot cheaper than what I was used to paying. The only hiccup was a hidden fee that wasn't mentioned in the Terms of Service. I had to contact customer support to get it sorted out, and they ended up waiving the fee, but it was still a hassle. Even with that, I'd still think about using this service again down the road.
Shipping assistance service with DHL
It might take them some time to respond to your questions, but they will eventually get back to you. I don't really see the need for the paid membership since they already earn money from shipping fees. They are dependable and partner with reputable carriers like DHL for international deliveries. Their prices are quite competitive compared to other options out there. Personally, I wouldn't suggest signing up for the paid membership or utilizing their international shipping assistance service due to the potential high costs. My advice would be to go with MyUS and DHL for shipping and let DHL take care of any customs-related matters.
International package shipping
I had some trouble with getting info about the package values and waited longer than I thought for an email back. But I was happy when I got a quicker response on WhatsApp. At first, I was concerned about not getting my package, but it's been sent out now.
Package adjustment assistance
I needed help adjusting the values of my package contents according to an invoice, so I started a chat and talked to a customer service rep named Isabel. She was really professional and quickly handled the problem for me. I was thankful for her fast and useful help.
Shipping service
Oh my gosh, this shipping service is seriously the worst! They totally messed up the value of my Amazon order and now I have to pay way more in taxes. Plus, they're making me wait for what feels like forever for my package. It's been over a month and I still haven't received it. They keep pointing fingers at Fedex and Fedex is pointing right back at them. It's so frustrating! The worst part is, I ordered medicine that I really need, and they're not even trying to help me out. I am so annoyed right now!
Shipping service
The shipping service I used was ridiculously expensive! It ended up costing more than the actual item I bought to ship it to me. Plus, it took forever to actually get my package. I order stuff from the States all the time, and it never takes months to arrive like it did with this service. And when I tried to cancel my membership, it was a total nightmare. They made it super difficult, with no easy way to contact them. I even tried emailing them to cancel, but they never followed through and refused to refund me for the months I didn't use the service. Dealing with them was so frustrating! I'll never use this shipping service again. Stick to the good old American addresses that are much better and more cost-effective.
Crossbody bag purchase
I recently bought a really amazing crossbody bag while I was traveling abroad. The design and style of the bag stood out to me right away, but I got a bit bummed when I realized the brand didn't ship to my country. Luckily, I found a global shopping service called MyUS that helped me get this dream bag. They made the whole process super easy and I was finally able to get my hands on this sought-after accessory. Their quick and reliable service really made a big difference in my shopping experience, and I'm very happy with the help they gave me.
Online shopping international shipping
I've had a good experience with MyUS overall. They take their service seriously and expect customers to be on top of things. It's mostly automated, but you've got to make sure you know what's going on to avoid extra taxes. I suggest handling taxes yourself instead of relying on MyUS to do it for you. Also, keep in mind that they don't work on weekends, so plan accordingly with your shipments. In general, I think MyUS is the top choice for online shopping and shipping internationally. People who left negative reviews probably didn't fully get what they were getting into or picked unnecessary options.
Package shipping experience
I had a situation with the shipping company where they sent my package using the priciest option without even asking me first. It was frustrating and not cool as a customer. Before, they used to let me know my options and ask for my input before shipping out my stuff, which was way better. I hope they fix this so everyone has a better experience.
Quick and easy account setup
I just started using this service that helps me get my online orders from the US. Setting everything up was a piece of cake - made an account, got a US address, and placed my order in less than 5 minutes. Super easy and stress-free.
International shipping
I've been having some real problems with the shipments I've been getting from this company. For example, last month they messed up the custom codes on my package and I got hit with some penalties. And now, to top it off, my latest shipment got delayed because they didn't get the delivery address right. I've been trying to sort it out with Aramex for nearly a whole week now.
Clothing purchase from US-based company
MyUS has been a total lifesaver for me since 2022! I'm a big fan of this one clothing company that only ships in the US, and thanks to MyUS, I can easily grab their awesome stuff. The service from MyUS is top-notch - super fast, dependable, and always ready to answer any questions I throw their way. Plus, the shipping costs are actually pretty fair, making it a super handy choice for folks like me who shop internationally. I'd totally suggest MyUS to anyone wanting to snag products from US companies that don't send stuff to their country right now.
Moving abroad, shipping service
I wanted to ship some things to myself from the US because I moved abroad. I found this shipping company and thought I'd give them a shot. But man, it was a disaster! They ended up sending my stuff back because they messed up the customs labeling or something. And now they're refusing to refund the shipping and import fees. Can you believe it? I'm out over $400 and I still don't have my stuff. Ugh, I'm never using them again!
International shipping review
My international shipping experience was amazing, all thanks to the awesome support I got from the folks at this company. They really went above and beyond to sort out any problems quickly and make everything run smoothly. I'm so thankful for their help in taking care of all my needs and making sure the shipping went off without a hitch.
Recent purchase experience
I recently started using a shipping forwarding service, but I'm not happy with how it's going. I bought two things that made it to the facility, but they only told me about one right away. It's been more than a week since the second item got there, but they haven't done anything with it or let me know about it. I asked for help and gave them the tracking number, but they still haven't fixed the problem or given me any news on where my stuff is. This delay is really annoying and inconvenient because I can't send my things out.
First-time order experience
I just tried out a shipping service for the first time, and I gotta say, I was really happy with how it all turned out. Everything I ordered arrived in perfect condition, and I liked that they based the charges on weight instead of size. It made things a lot easier for me to figure out and budget for. One thing to note is that paying duties upfront was pretty easy as long as you declare customs correctly. I did run into a little confusion with the final costs until I actually made the payment, but overall, I thought the service was pretty efficient and reliable. If the prices stay the same, I'll definitely keep using it because my first experience was pretty good. I'd recommend this service to anyone who needs a trustworthy shipping option.
International shipping experience
I recently used international shipping services and had a not-so-great experience with one of the agents, Ms. Rachel. She was really strict about processing orders and wouldn't budge on allowing substitutions, even when asked. She even threatened to cancel my whole order if certain items weren't available, without offering any other options. That kind of inflexibility is unprofessional and can hurt a business that depends on happy customers. Customer service agents should be more flexible and understanding to make sure clients have a good experience.
Review with most votes
Purchased 6 pairs of wide New
My experience with MyUS was awesome! They definitely made it easy to order stuff from the US to the UK. I snagged 6 pairs of New Balance Trainers, and they took care of everythi... Read onBy: Cordia Kautzer