Outbyte - Overall Rating based on 173 reviews

88% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-31
System optimization software
I've been using this company's system optimization software for a while now and I have ...Read on
Mossie

Most relevant negative review

  2024-01-11
System optimization software
I bought this system optimization software from this company, and I was really let down by how it...Read on
colby

Review with most votes

  2019-12-02
Pc repair
I bought the application for my pc in UK, and an assistant advised me. Without requesting it, th...Read on
Nicolas

Reviews (173)

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    outbyte

    hi i had some issues with my laptop and the tech that i had was absolutely amazing he took his time and also let me know what he was doing as he was doing it thank you very much

    Thanks for the your review, Tina! We work hard to meet expectations of our customers, and we’re happy to hear we hit the mark for you.


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    OB-PC Repair

    The installation was not complicated, however, I encountered a problem or two which required the assistance of a support technician. That service which took over an hour was superb. Tonight I saw the results of a scan which were extremely worrisome and I contacted a support technician again. That service, which also took almost one hour was also superb! I HIGHLY RECOMMEND OUTBYTE!

    We always have your back, dear Karen. Thank you for sharing your experience.


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    PC Repair

    For the most part, I enjoyed the service that was delivered to me. We started off kind of slow, but once let the technician into my computer , he was able to solve my problem in cumulatively one day. Ordering, service , pricing and delivery were excellent, once we got over the language barrier. It is not a bad reflection on the technician, but a limitation on my part to listen carefully. I especially like the remote access part more than anything. I was able to go sleep last night and woke up to the surprise of my Windows Updates working again. I would recommend you guys to anyone. I know that I will be using your services again in the future. Kudos to all of you who helped me. Regards, Regis Hyde

    please help me


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    Outbyte PC repairs

    The whole team are excellent. These guys know their stuff. They offer excellent value. I would recommend them to everyone.

    Barjinder Kang


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    Outbyte

    Very good customer service. The technician resolved my issue in good time and was very professional. It was excellent.


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    HELP WITH MY COMPUTER

    OUTBYTE IS THE BEST ALWAYS HELPFUL AND POLITE AND THEY KNOW HOW TO SOLVE ALL YOUR PROBLEMS. I AM EXTREMELY HAPPY THAT I GOT THIS PROGRAM.


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    Outbyte PC repair

    Interfers with some downloads. I bought with help, then was charged a monthly fee. Technician removed WinZip without permission, which I had purchased and installed 7 zip, which does not work as I well. I will definitely not renew my subscription.

    Dear Byron, we would like to apologize for any negative experience you've had with our service. It is an uncommon behavior for our agents to interfere with customer's programs.
    We pride ourselves on our product & service as well as the high quality standards we maintain.
    Our service manager already sent you an email to the address we have on record. Alternatively, you can contact us at support@outbyte.com. We look forward to your message and an opportunity to make things right.


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    to get my computer repaired

    Although the problems wirh my computer could not be fixed by 2
    other companies, they succeeded thru perseverance, patience, and competence. Last but not least they have the skill to communicate with a client "in the eighties).
    Yves Bourgnon

    We are so glad that we managed to help you, dear Yves! Our Help Desk specialists never stop until they try everything to help. Your kind review will make their day.


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    Driver Updater

    So, I have decided to give Outbyte a go last month and it worked even better than I expected. I wouldn't say that my Lenovo laptop is old but it's not brand new either so clearly it had some driver issues that I had to take care of. I tried to do it myself but soon realized I would need professional help.

    I googled for the driver updating software and actually tested 3 different products until I settled for Outbyte's driver updater. It had the most intuitive interface in my opinion. Upon activating I got an offer from their customer support service - they asked whether I needed help with the drivers. I decided to give it a go, since I was still not sure whether I should update all my outdated drivers or not (some were not updated for 3 years!). So, I connected with them and the guys figured out my problem as quick as a flash. I was impressed that they didn't only solve my problems with printer, mouse and I think my NVIDIA drivers but also shared tips on where to search for alternative drivers in case Outbyte doesn't work as expected. The tech specialist had a slight Indian accent which was surprising since Outbyte is from Australia, guess they outsource their customer support like other tech companies. Anyway, I am happy with the service I got.

    It's like having that geeky friend of yours who always knows what to do with the computer just a phone call away. We all need one!
    Thanks Outbyte

    Are you saying that you got back gtx 1050 with this?

    it's a SCAM

    Dear Vic,
    We at Outbyte pride ourselves on our product & service as well as the high quality standards we maintain. "Scam" is a strong statement and we have our AppEsteem certification and Refund Policy to prove otherwise.

    es muy espectacular esta aplicacion ,muy util yo tengo 71 años de edad y me sirve al maximo pues soy minusvalida y postrada y quisiera saber si uds. me podrian donar gratis esta aplicacion pues mi pension es muy pequeña y no me alcanza sin otro particular saludo muy atte. a uds.

    esta aplicacion es exelente la recomiendo 100/100

    is there a possible way to contact outbyte and get response from them instantly? coz i haven’t receive the license key.

    I purchased the driver updater in hopes of fixing our Windows 10 laptop which was excruciatingly slow. Knowing that updating drivers can be risky, I waited until my schedule opened a bit. After running the update, Windows would no longer boot at all. When I used the Recovery Programs, I discovered that all the prior restore points had been obliterated. And none of the recovery tools were successful. I was forced to re-install Windows 10 and start over. When I contacted OutByte, they refused to refund the price because it took me more than 30 days to discover how awful this product can be.

    Update: After their initial refusal based on standard policy, they kindly reconsidered and provided a full refund. I understand every pc is different and that sometimes fixes can go bad. I'm glad they recognized that this was one of those cases.

    i dO NOT WISH TO pay for service

    hello i was bought today about 14.pm and i got message that i will receive one email for 10/15 min and still didnt receive any mail or response from them.Also i text them and still not answer.

    Dear Igor, we are sorry for the inconvenience. According to our records, you have made a purchase using a different email address, which might be the reason why you haven't found the activation keys right away. Nonetheless, our Support Team has replied to your inquiry and forwarded the codes to your second email as well. Please let us know if you need further assistance, we would be happy to help.

    hello, i purchased a licence for the Driver Updater on Saturday the 3rd of July and havent gotten the Licence Key yet, only the purchase confirmation. i tried to get in contact various times and havent gotten a reply nor an information regarding why it happend. The Mail has not gotten in the Spam Ordner, i checked this multible times. in hope to find it but i had no luck. it has sadly come to the point of waiting and missing answers that i asked for a refund on the Outbyte Website as i can hardly pay for a product i cant even access

    Dear readers, please disregard the last comment from Nancy - the phone numbers featured in their comment have NO relation to Outbyte and we believe it's spam, however, it can't be removed due to site regulations.

    Installed the drivers, restarted pc and I get an error saying your pc ran into a problem. Now my pc is broken. Guessing its a virus :( thanks a lot outbyte

    Dear Jared, we would like to apologize for any negative experience you’ve had with our software. Let us assure you that we are in no way a virus and we have our AppEsteem certification and Refund Policy to prove that. We would like to learn more about issues you described as it is an uncommon behavior for our software & service and we want to get to the bottom of it.
    If you wouldn’t mind contacting us at support@outbyte.com at your earliest convenience, it would be greatly appreciated. We look forward to your email and an opportunity to make things right.

    Dear Shaun, we would like to apologize for any negative experience you might have had while using our software. As we mentioned in our reply to your other review, we at Outbyte pride ourselves on our product & service as well as the high quality standards we maintain. That is why we provide a 30-day Refund Policy and certify our software through a world-renowned cybersecurity organization AppEsteem. We do not sell our users' information to any third parties and a simple Fiddler check can verify that. We also have a detailed description of the information we collect in our Privacy Policy, please visit our website. Also, we have no desire to "spam" anyone - we collect email addresses to forward activation keys after the purchase. On our landing pages you can find explicit statement that you're downloading a special software for outdated or missing drivers. We do use keywords tactics to drive traffic to our landing pages, however, it is a common market practice, program downloads only after your consent, and we do not deceive our users into believing they are downloading a specific driver. If you believe that the advertisement in any way was deceiving, please provide more details to our Customer Care at support@outbyte.com and we will investigate the case with our affiliates and take appropriate actions. As for the software, we offer a free trial for our users to test the program. To activate it, please follow the basic version's link, which can be found in the app pop-up, follow the steps to the cart and once there, click "manual repair without license purchase" -- it will provide you with the trial key. Copy and paste it in the window for a license key within the application. We also offer our users a choice of an automatic scan right after the installation is complete along with an option to cancel scanning process at any time. We hope this clarifies your issues and we can assure you that we care about our customers, whether they bought our app or not, and want to make sure every experience with our software is positive. If you have more questions or need support, please don't hesitate to contact our Support Team at support@outbyte.com, we will be happy to help.

    Dear readers, please disregard the last comment from Harry - the phone numbers featured in their comment have NO relation to Outbyte and we believe it's spam, however, it can't be removed due to site regulations.


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    outbyte

    I got outbyte pcrepair for my windows 7 and my wife's windows 10 in hopes to optimize performance and clean junk files as advertised. we were quite surprised how smooth it worked and how fast it located all the questionable items. their support is excellent, I talked to one of the assist personnel and they navigated me through all the items found. left a good impression on me and my wife


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    MacRepair - great value

    Stumbled across this gem while I was browsing for mac optimizers.
    I had a negative experience with another developer's product back in the day, so I wanted to find a better solution.
    I was lucky to find Outbyte MacRepair, as this is so much more than just an optimizer. It helped me clean OS update files that were taking up too much space - I had no way to get to them. The app also sorted all my files by size, so I could quickly get rid of old heavy movies I downloaded a few months back. The duplicate finder is a whole nother story, it was so much fun selecting the best images and deleting the redundant shots that I took on my iPhone once. A trip down the memory lane. Highly recommend this app!!


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    1 time fix

    Scam ,they will fix your computer BUT they will continue to charge you money / they have changed the custumer number .They look at your passwords and use 3 party associates.I only order a 1 time 3 month fix, but keep chargeing my company . Now their number has been deleted or changed, its a NOT save copmany , they can acsess your computer anytime /knowing all your pass words too I rate that a FAT 0


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    Drivers

    BEST PROGRAM FOR UPDATING DRIVERS !!

    Glad you think so, Pat. Thank you for your feedback!


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    PC Repair

    Can I say that PC Repair works a treat on my Windows 7 laptop! I had almost give up hope and then I listened to a review about PC Repair. My laptop is running smoothly again. Many thanks.


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    Outbyte

    Support works great, answered all my questions within a few minutes. Never seen such swift reply from a software company. Kudos

    Thank you so much, Pete! Your kind words mean the world to us.


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    Repair

    Good program for a fair price

    Thank you so much!

    I downloaded Outbyte Driver Updater to find drivers for a very old (2006) laptop Usb2Wlan wireless card. One of my grandsons was in need of a laptop for school because of the pandemic.

    Before, I had been looking for the driver for an entire afternoon and none of the ones I tried worked because the laptop was still from the time of Windows XP and I needed drivers for Windows 10. It was amazing how fast Outbyte updated the laptop with dozens of drivers.

    As the license allows installation on 5 computers, I installed it on my Surface Pro 4, which is already 5 years old.

    Updating drivers just trashed the Surface Pro 4. I lost the keyboard and the touchpad mouse. Fortunately I had the on screen keyboard an a USB mouse.

    I knew it was not a hardware issue because it has dual boot, and booting to Linux Mint both the Mouse and the keyboard worked.

    Outbyte's support was kind and fast. It took a technician to connect remotely to the Surface, and in maybe ten minutes he solved the problem.

    With a great price and an easy and friendly interface, I surely recommend Outbyte.

    Thank you for your trust despite the issue with your Surface Pro 4, dear Angelo. We will definitely investigate more on why this might have happened and will implement a fix. Just know that our whole team always has your back!

    PCRepair worked like a charm saved me from a visit to the repair shop good job


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    PC repair software

    Amazing performance on my first try. Solved my problem in 5 minutes.

    Thank you, Henrik! We are very happy to hear that we were able to help you!


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    PC Repair

    My computer was a mess. And even thought I knew I had to take it to the repair shop I decided to give Outbyte a go. Worked wonders on my old piece of junk, don't know how. Thanks to Samuel Lewis's YouTube review

    Thank you for your trust, Andrew, it means the world to us!


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    Driver Updater

    Today I tried Outbyte Driver utility and I find it very useful. I was skeptical at first, but it was the only app that didn't look fishy. My printer finally works.The price is adquate for such tool.


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    Outbyte

    Good app!! Thanks you! Rudolf

    We are glad that you like Outbyte, Rudolf! Thank you for sharing.