Termly - Overall Rating based on 22 reviews
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Account migration assistance
I recently needed some help with moving my account over to a new system, so I reached out to the dev team for assistance. The customer service rep, who I'll refer to as "Sara", was super helpful and stayed on top of everything from start to finish. She made sure to check in with me and make sure our needs were taken care of quickly and correctly. Sara's upbeat attitude really made the whole process a lot easier and more enjoyable. I'm really grateful for her hard work and professionalism.
Web site Terms of Service conversion
I recently had to change my website's Terms of Service into a printed document, but I didn't know how to do it. Luckily, I contacted customer service for help. Melissa, in particular, really knew her stuff and got back to me quickly. She answered all my questions and gave me easy-to-follow directions on how to make the conversion. With her help, I was able to create the printed document I needed in no time. I was really impressed with the professionalism and knowledge of the Termly customer service team and wouldn't think twice about recommending their services to anyone else who needs help like I did.
Website scan for cookie policy setup
I think I'm pretty good with technology, but I needed a little help figuring out how to scan a website for a cookie policy setup. The customer service team was really patient and walked me through the whole process. After talking with them, I felt comfortable enough to go ahead and sign up for the service. And you know what? The results were really great.
Free privacy policy generator
The platform says it's a free privacy policy generator, but I was bummed out to see that I needed to sign in and couldn't copy and paste after spending 10 minutes making changes to the policy. It seemed kinda unfair and made the user experience worse.
Consent banner setup
I was having trouble setting up the consent banner for my blog and Raouia from tech support really came through for me. She was super helpful, logged into my Google Tag Manager account, fixed the problem, and took the time to explain what had gone wrong. I probably would have had to shell out a lot more money on platforms like Upwork to get that kind of support.
Website setup assistance received
I just got some really helpful support with setting up my website from a super knowledgeable person at the company. They were really patient, kind, and shared lots of information with me the whole time. I'm not very good with tech stuff, so their help was super important in making sure everything worked smoothly. It's nice to know there are experts out there who are willing to help us regular folks figure out how to make websites without having to hire a pro. Huge thanks to that person for being so awesome!
Compliance software
After checking out a bunch of companies for compliance software, I ended up going with Termly. Getting it all set up was a breeze, and the customer service was top-notch. I really like how easy it is to use and how comprehensive the compliance solutions from Termly are.
My new disclaimer on website
I just added a new disclaimer to my website and it was so easy, thanks to this really nice guy who helped me out. He was super patient and made sure I understood everything. I would definitely recommend him to anyone who needs help with their website!
Billing issue resolution
I just had a billing problem that needed fixing and I gotta say, the customer service was amazing! Melissa was so helpful, nice, and quick in getting my issue sorted out. Her professionalism and commitment to giving great service really impressed me. It was seriously one of the best customer service experiences I've ever had, and I definitely suggest giving this company a shot because of it.
Easy platform for small business owners
I really enjoy using this platform for my small business - it's incredibly easy to set up policies and compliance documents in just a matter of minutes. On top of that, the customer support team is fantastic! Melissa assisted me with a billing question and she was very informative and professional.
Customer Support
I just had a great experience dealing with a lady named Melissa from this company. Melissa really knew her stuff, she was super polite, friendly, and quick at fixing my problem. Good customer service is key for a business to do well, and people like Melissa really stand out. I was really impressed and will for sure be telling others about this company because of how awesome Melissa was at helping me out.
Upgrade account assistance
Lesley really helped us out with the account upgrade process. She spelled out the steps clearly and made everything simple and painless. I'd give her top marks for her amazing customer service. By the way, I run a software development company that focuses on websites, so Termly, don't hesitate to get in touch if you want to enhance your account upgrade feature!
Billing Issue Resolution
Melissa really knew her stuff when it came to fixing a billing problem we had. She was quick to figure out what was up and wasted no time in getting our payment processed and account updated right away. Thanks to her skills and awesome customer service, everything went super smoothly with no headaches.
T&C Hosting
Website terms and conditions might seem simple, but have you thought about hiring a lawyer? I decided to use this service after looking into a bunch of different options. They take care of hosting the T&C and keeping it up to date with any new laws, which has been a huge help for me. Getting started was a breeze and I saw the benefits right away. Plus, they send me regular emails about updates to privacy laws, which has been super useful.
Privacy and cookie management made easy
Termly is great for helping us understand privacy guidelines and managing cookies. It really takes the stress out of worrying about following the rules. It's been a huge help for our small business!
SaaS website Terms of Service
I recently used Termly to get a Terms of Service document for my SaaS website. The whole thing went really well. The questionnaire was simple to follow, and I was able to create the document I needed in about 10-15 minutes. When I had a question about downloading the document, I contacted customer service for help. I chatted with Lesley, and she was super awesome in giving me the info I needed. All in all, I was really happy with the service from Termly.
Dashboard easy to use
I recently picked up this thing and I gotta say, it's pretty neat. The dashboard is really well-organized and setting it up was a breeze. I do wish it was a bit more budget-friendly for us small business owners who aren't rolling in dough, but it's still pretty solid compared to other options out there. I'm really happy I stumbled upon this service.
Help setting up customer service meeting with Philip and Lesley
Wow, it was a pain getting that customer service call set up with Philip, but once we connected, he and Lesley were really great! Lesley knew her stuff and was able to answer all my questions with her expertise. I appreciate how quickly they follow up on what needs to happen next after our call.
Support resolution
Dealing with that problem was a real pain – it was like trying to unravel a huge knot, you know? It was all jumbled up and I couldn't figure out how to fix it. I was lost and frustrated, just couldn't find a way out. But, the person from the support team who helped me was a total lifesaver. They were so nice, understanding, and kept me in the loop about what was going on. In the end, they finally got everything sorted out real quick, and I felt so much better. It was a great support experience, definitely top-notch. I'd give it an A+ rating for sure.
Satisfying startup solution
Melissa was really great when I asked for a refund - super helpful and got it done quick. Termly really came in clutch for our new business, helping us keep our customers happy without spending too much. They really knew their stuff and gave us the guidance we needed to feel good about following the rules.
Review with most votes
My Experience with Termly
I've been using Termly for a few months now to handle my website's legal documents and I have to say, I'm extremely impressed with their service. The process to set up my websit... Read onBy: Alejandra Swift