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Unauthorized recurring charges
I've been dealing with unauthorized recurring charges on my bank card for more than a year now. I've asked the company multiple times to stop these payments and reimburse me for the fraudulent charges, but they keep ignoring me. It's really frustrating and upsetting to see another payment come out without my permission, and their lack of response just makes things worse. The customer service I've received has been terrible, and I still don't see any solution in sight.
Streaming service app
The streaming service app is a total mess. I keep getting error codes and timeouts, so I can't watch my favorite shows without interruptions. And on top of that, when I finish watching an episode and close the app, it doesn't remember where I left off, so I'm always lost trying to figure out which episode I'm on. The slow loading just makes it even more annoying to use. This app is seriously the worst one I've ever tried, especially since I'm paying a monthly fee for such lousy service.
Subscription service experience
I want to share about this one subscription service that really got me feeling frustrated and tricked recently. So, I decided to cancel my subscription but then I found out they kept charging me for months without me even knowing. When I tried to talk to them about it and ask for my money back, they were not willing to budge at all. It really sucked to see them not taking any responsibility or trying to make things right, especially since I thought I could rely on them.
Streaming playback issues
Even though I've had some good interactions with the customer service team, I gotta say I'm pretty bummed about how the web player and app are working. Every time I try to watch an episode, I run into issues like getting stuck at certain points or not being able to play some episodes at all. It's been a bummer because I've missed out on catching up with some episodes of the Real Housewives shows I was really excited about. I've reached out to Hayu multiple times about these problems, but I've only gotten generic responses that haven't fixed anything. If anything, it feels like things have actually gotten worse over time, which is super frustrating considering how great the shows are on the platform.
Scammed out of money
Those guys are such crooks and scammers! They said I signed up on their website, but I actually signed up through the App Store and canceled the same way. It's so frustrating!
cancellation process
Man, canceling with this company is a total nightmare! I was trying to quit before my next payment, but their whole process is a convoluted mess that feels like they want you to just give up and keep paying. And as if that wasn't bad enough, they're saying I never even tried to cancel. I just wanted to take a break for a bit, but now I'm never coming back.
UX needs improvement, too many ads, misleading free trial
The app is a total nightmare to figure out, with ads thrown in that totally mess with the whole user experience. And don't even get me started on the so-called free trial - it's super misleading. If you forget to cancel in time, they'll hit you with a charge for the whole year. And to top it off, their customer service is a complete joke. It's all robotic and not even helpful. My advice? Stay far away from this mess.
Boring
I thought this app would have all the cool shows my mom watches, but turns out it only has the ones we already watched. I tried to find new ones, but they weren't there. What a waste of time!
Subscription fee issue
I had a pretty crappy situation with this streaming service I signed up for a year and a half ago. Even after I canceled my subscription, I found out I was still getting charged. When I tried to get a refund, the customer service was just terrible. And to make matters worse, they took another payment from my account this week. I'm feeling really annoyed and let down by how the service provider is handling this. It's just not right that loyal customers like me are being treated so badly for their screw-ups.
TV purchase
I bought a TV from this company, but my son ended up chucking a toy at the screen and cracked it by accident. So, I called customer service and got hit with a surprise - they refused to replace it since I didn't have accidental coverage. I never even knew that was a thing! This whole situation is just ridiculous and totally unacceptable.
Subscription renewal issue
I just had a problem with my subscription renewal where they took my payment but didn't renew the service. I tried to fix it, but the customer service reps were no help and I couldn't get it sorted out. I recommend that others steer clear of dealing with these kinds of problems.
Streaming service
This streaming service is a total scam. I can never watch any shows because something is always messed up. I've been putting up with this for a whole year now and I can't escape it. Do yourself a favor and steer clear of it. They won't even refund your money, even though they keep taking it out of your account!
Subscription issue
So yeah, I had this subscription for ages, right? And then one day I couldn't watch any shows, but they were still charging me! So I tried reaching out through email, but all I got back was two really weird responses that didn't do squat. I'm telling you, it's like they didn't even bother reading what I wrote! After weeks of begging for help, I finally had to cancel my subscription because I was getting absolutely nowhere. Their customer service is seriously out of this world, man.
Streaming platform technical issues
I had some trouble accessing content on the streaming platform the other day. Even though I wasn't using multiple devices like it said, the site kept telling me I couldn't watch the shows. When I reached out to customer service for help, they just gave me unhelpful advice and said the website was fine. I was really bummed out because that didn't fix the problem. This whole situation just confirmed the bad reviews I had seen before.
Annual subscription, lack of access, poor customer service
This company is totally a scam. I thought it was a good idea to get a yearly subscription, but turns out I can't even log into my account. I've tried contacting customer service several times, but all I got back were a few useless replies. It's been more than a month now and I still can't use what I paid for. This is not cool at all, so I'm going to ask for my money back.
Constant buffering issues
I can't believe I'm actually paying for this junk. The streaming service keeps buffering every 5 minutes, no matter what gadget I use. It's so annoying and I feel like I'm wasting my money on a service that can't even give me a reliable viewing experience. You need to get it together and fix this problem right away.
TV app issues
I'm super frustrated with this TV app! I have to constantly reconnect it to my TV, and it hardly works at all! It's really getting on my nerves!
Subscription issue
I just bought a subscription but I'm having trouble logging in. I contacted customer service and they said they couldn't find my account. Even after showing them my receipt, I still can't access the service I paid for. Dealing with customer service has been really frustrating - they're not listening to me and they closed my case without fixing the issue. I feel like I'm getting ripped off and not getting what I paid for.
Streaming service subscription
I just signed up for a streaming service, and it's been a huge letdown. I keep getting annoying buffering and error messages saying I'm watching on too many devices, even though I'm only using one. The customer service suggestions didn't really help fix the problem, and I feel like I'm shelling out a lot of money every month for a service that's not up to par. I really hope they can step up their game and fix these technical issues soon.
Subscription charge issue
I had a terrible experience with this subscription service. I actually canceled my subscription more than a year ago, but they kept charging me even after I tried to fix it several times. I sent an email to their "support" in April, but they were just plain bad at their job and made excuses instead of helping me out. They said they couldn't find my account, even though I got a confirmation that my subscription was canceled back in September. It's crazy that they can still have my credit card info but mysteriously can't locate my account. I eventually had to cancel my credit card to finally put a stop to the charges. This is just really shady and dishonest behavior on their part.
About hayu
Continued development and movement of audiences to online streaming video is trending. Streaming video has changed how we watch videos online by no longer making it important to wait for an entire video document to download before beginning playback. With online streaming services, the subscriber has more alternatives with regard to the choice of content. Unlike the DVD store, where you need to watch what you purchased or leased. One thing that online streaming services have improved is making parental control a lot simpler. hayu is one such streaming platform you might want to consider giving a try. You should read independent customer reviews of hayu here before considering patronizing them.
About hayu
hayu is a subscription-based video streaming service for reality TV shows. It was established in 2016 and owned by NBCUniversal. It is accessible in the United Kingdom, Australia, Ireland, Denmark, Norway, Sweden, Finland, The Netherlands, Canada, Belgium, Luxembourg, Philippines, Hong Kong, and Singapore.
Services offered by hayu
hayu gives subscribers access to stream hundreds of their favorite reality TV shows and watches different episodes. hayu is available on leading platforms and can be downloaded on the App Store and Google play store.
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Categories hayu
Services | Online Surveys & Panels
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Seite online seit: September 8, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
A Review of the Reality TV Str
I am a long-time subscriber of Hayu, the streaming service that offers a wide variety of reality TV shows from around the world. I have been a client for over a year now and I h... Read onBy: Danyka Glover