OVHcloud Reviews
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Reviews (22)
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Server issue with Customer Support Engineer
I ran into an issue with the server I purchased, but thankfully Kelsey, this really cool person, came to the rescue and fixed everything in no time. They were so friendly and great to collaborate with, and now my server is running smoothly!
Dedicated game server hosting
After a bad time with my old provider, I decided to try OVH for a better option, and I wasn't disappointed. Their customer service, especially this guy named Bob, really went out of his way to help me find the perfect dedicated server for hosting my games. Bob didn't just help me out, he also saved me $24! Big thanks to Bob Young for being so awesome and helpful.
Cloud service purchase
I had the chance to work with two really amazing people over at the cloud service provider. Kelsey and Francois were super on top of things and really knew their stuff. Kelsey was always quick to respond and brought a lot of energy to the project, which kept the team pumped up and ready to go. And Francois had some great insight into all the services they offer, like the OVHcloud Startup Program, which helped us figure out how to reach our goals using the resources available. You could tell that they both really cared about building strong relationships with clients from start to finish.
Great customer service
I was really stuck and needed some help, but luckily two amazing reps named Adel Y and Bob Y came to the rescue. They were incredibly helpful and really saved the day for me! Thank you so much!
Switched from competitor to OVHcloud
We had a lot of issues with billing from our old provider, so we decided to switch to OVHcloud. It's been over 2 years now and we've been really happy with their service. Their customer service is great and our servers have had excellent uptime. We're so pleased that we no longer work with our old vendor.
Migration from Canada to US datacenters
I recently moved from the datacenter in Canada to one of the newer locations in the US and it was a breeze, thanks to the amazing service from the staff. I contacted them with my inquiry and in no time, Bob Y. responded with a great plan. He was really quick to reply, communicated well, and made the whole process super easy. Bob really went out of his way to make sure my move was smooth and stress-free. I couldn't have asked for better help during this transition. The datacenter locations in the US really live up to their promise of top-notch service.
Email Scam
This company is totally bogus! They keep sending me emails saying I owe them money for something I never even did. It's crazy that they're trying to get money out of regular folks. When I tried to reset my password for the account they say I have, I never got any reset emails. And their Twitter team? Forget about it, they never respond. It's a joke! On top of that, I've gotten notifications that someone's been logging into my account from places I've never been. This is so suspicious, and I'm not falling for their tricks.
Quick response, good communication
I was so pleasantly surprised by how quickly the sales guy I was working with got back to me and how well he communicated. He was able to answer all my questions and give me the info I needed right when I needed it. I really appreciate his assistance - it definitely made things go a lot more smoothly for me.
Dedicated server hosting
After checking out a bunch of other services, let me tell you, OVHcloud really takes the cake when it comes to performance and customer service. I've dealt with other companies, and none of them come close to the level of reliability and professionalism that OVHcloud brings to the table. The team, especially Michael N., has been super helpful and always there when I needed them. If you're not sure about who to pick for hosting, trust me, go with OVHcloud. They're top-notch.
Cloud hosting purchase.
The customer service rep, Bob, really knew his stuff! He had all the answers to my questions, even the technical ones about networking protocols. I was impressed by how much he knew about the services. Great job, Bob!
Hosting services
I've been a customer of this company for a few years now, but I haven't had the best time with their services. The website doesn't work well, and their customer support is pretty bad. Recently, I needed to pay for some extra IP addresses, and when I updated my payment info because my card expired, the money didn't get taken out. I tried reaching out for help, but it took them forever to get back to me, leaving my site not working. I gave them my ticket number, 417301, but even after they finally charged me, my services weren't back up. Their support team seemed lost and unorganized, which just made things worse. Even though they said they were on it, I couldn't get any real updates or fixes. Overall, it was a very disappointing and unprofessional experience.
Quick and easy purchase
I was totally blown away by how quick and easy it was to get what I needed from this company. Their website was so easy to use, and I found exactly what I was looking for without any trouble. On top of that, their customer service was amazing!
Cloud services
This company seems really shady! They tacked on a "us." to their domain to try to hide all the negative reviews they've been getting. Plus, they've got a bunch of obviously fake 5-star reviews that don't line up with what's really going on. Trustpilot seriously needs to step in and shut down their scammy behavior.
Cloud service purchase
Man, I just started using this cloud service and let me tell you, their support team is amazing. I'm still getting the hang of everything and they've been so patient with me. They didn't judge me or anything, even though I asked some pretty basic questions. I think I'll be sticking with them for a while.
Cloud hosting services
As a customer at OVHcloud, I recently bought cloud hosting services for my business. At first, I had some trouble setting up my account and getting to the resources I needed. I tried reaching out to customer support in all different ways - I hit up their social media, sent support tickets, and tried live chat, but no luck. It wasn't until my seventh try that I finally connected with Kelsey Segerson from Sales. Kelsey really went the extra mile to understand my problems and worked hard to fix them. She was super dedicated and nice, and made sure to address all my concerns quickly and effectively. Because of Kelsey, my whole experience with OVHcloud turned around, and now I'm totally happy with the services they provide.
Dedicated Servers Purchase
I just bought two dedicated servers and I gotta say, I'm pretty impressed with the service I got. Adel Y., the customer service rep, knew his stuff and really helped us out. He got the servers set up fast and smooth. They were up and running in a jiffy and we haven't had any problems yet. All in all, I'm happy with how the servers are working.
Bare Metal Servers
My time with the sales department was awesome! Kelsey was super helpful, always on top of things, and really nice. She knew a lot about the products and went out of her way to make sure I was happy. The equipment they gave me worked well and was speedy, plus the support team was quick to help with any questions. The DDoS protection they offer is top-notch, especially if you know your way around messing with firewall settings.
Single server purchase
I had a great experience getting a server! The guy I dealt with was really patient and took the time to find a server that fit my needs. It wasn't anything fancy, just a regular $150 server. He was super helpful and made everything run smoothly. And to top it off, they delivered the server in just a few hours, not days! They really went above and beyond to help me out.
Unmetered bandwidth, unmetered DDoS protection, new hardware, live chat support
I've been really happy with the speed and connectivity over at the OVH Datacenter for my location. Their USA datacenter gives me unlimited bandwidth and DDoS protection, which has been super important for running my business smoothly. The new hardware they offer is the best priced compared to other providers, so it's a great deal for me. And whenever I've got issues, their live chat support team is top-notch - they always solve my problems in just a few minutes. Overall, I can say with confidence that OVH has fair prices, top-notch hardware, great service, and reliable networks, making them my go-to for all my hosting needs.
Great service
OVHcloud US was amazing! Our account manager, Jeremy S., was incredibly helpful and made everything so simple. He was on top of everything from sales to billing to service delivery. Even after we got our services, he continued to provide excellent support. We are extremely satisfied with choosing them as our infrastructure provider!
Review with most votes
Unmetered bandwidth, unmetered
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