US Cellular Reviews
Reviews (15)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Why USC
Long back I received offer for U S cellular service Almost to switch from existing network to USC I just don't know how users think about low rated services with higher prices ?Who should think about ?Of course seller My whole family members using best service network in United States with fantastic offers in less prices I wish to forward this message to USC
Before approaching to customers offer plans should be that much lucrative where users can rethink about switch to this provider You are not even in first five leading network of country Instead give some best offers keeping prices comparatively low Not enough to say your service area is also very restricted Please do some better planning and then come with your plans.Undercover boss TV show
I recently watched an episode of Undercover Boss and I was really touched by the CEO's humility and dedication to really getting to know his employees' roles. It was so cool to see him rolling up his sleeves and diving into all the different parts of the company. You could tell he genuinely values and respects every single employee, no matter where they are on the totem pole. It was a heartwarming and eye-opening episode that made me realize how important it is for leaders to be hands-on and involved at every level of the organization.
Scamming bill payments
US Cellular is the worst! They totally fooled me with their prices, so now I'm shelling out way more than I should be for my phone and internet. Every month they sneak in extra charges, and it's a complete rip-off. I'm totally over them and on the hunt for a new carrier pronto.
First payment issue
The cell service here is so spotty, it's a joke. I was all hyped up to try it out, but man, what a disaster. I handed over my first $100 payment, but it disappeared into thin air and didn't show up in my account. I tried to reach out to customer service, but they were totally useless and super rude. They not only couldn't fix the problem, but they had the nerve to threaten to cut off my service because of THEIR mistake! How is that even fair to us customers? I've had way better luck with other providers like TextNow, where I paid just a buck for premium service or even used their free basic plan. U.S. Cellular has me feeling so annoyed and ripped off. I definitely wouldn't recommend them to anyone.
Home Internet Purchase
I have this home internet setup, and it really stinks! Whenever I attempt to watch a movie on my day off, it's like the internet chooses that exact moment to go on hiatus. I followed the troubleshooting steps they recommended, but it was completely ineffective. I'm telling you, this is the absolute worst internet service I've ever experienced!
New phone purchase
I recently got a new phone and had a bunch of problems with getting my service set up right. The person at the store messed up and somehow put my Mom's old address on my account instead of my new one. So, the bill got sent to the wrong place even though I gave them my new address and showed them my updated driver's license. I've been trying to get in touch with customer service to fix it, but I can't seem to reach a manager. The person I finally talked to said the boss already said no to giving me back the money they charged by mistake. This whole thing has been super disappointing, especially since I used to get great service from my old provider before they merged.
Cell phone purchase experience
My last time buying a cell phone was a total letdown. I got hit with extra charges and my bill was all over the place. On top of that, using my phone abroad cost me way too much money and the whole situation made me feel irritated with how unclear the company's rules are. I wouldn't suggest this service to anybody - better off finding something else.
Ripped off on overseas plan
So, like, 7 months ago, I was getting ready for this really cool trip overseas, you know? And I went to the store to get my plan upgraded so I could use my phone outside the US. But, they ended up charging me an extra $100 PER MONTH! And I barely even used my phone - just a few texts and calls at the beginning. After that, nothing! I was stuck on wi-fi the whole time. Then, when I got back, they said I used up all my data. Like, how is that possible? I was on wi-fi the whole time, come on! What a total rip off, man! I've been with them for years, but it's time to move on to a new company!
New phone purchase
I just got this new phone and man, the service is just terrible! I spent a bunch of money on it and it's not even working right. And they won't even unlock it for me so I can upgrade. I'm telling you, Boost Mobile would be better than this! They can't even speak English correctly, it's like they're not even from around here. I'd rather have a Walmart phone service than deal with this garbage. It's a complete waste of money, so don't bother. Steer clear of these money-hungry folks who can barely speak Chinese.
Hidden Charges
The cell phone folks at US Cellular are really getting on my nerves with all these extra charges, and the home internet service is just not cutting it. I keep getting hit with unexpected fees on my bill, and I'm so done with it all. I'm thinking about canceling both my phone and internet services. Can I just cancel and not have to pay that $500 they're trying to charge me for? I could really use some advice on this. Please help me out soon! You can reach me at [email protected].
New phone and internet plan
I just got a new phone and internet plan from this provider and man, I am so disappointed in the service I've been getting. The sales reps straight up lied to me about what I was getting and how much it would cost. They even tried to charge me way too much for internet that didn't even work right. And when I asked to talk to a manager about all this, I never heard back from them. Honestly, dealing with this provider has felt like a total scam, especially after being a loyal customer.
Everyday Basic plan switch
I just switched my prepaid plan at the store to the Everyday Basic plan because they told me it would work in Canada for my trip. But surprise, surprise, when I got to Canada it didn't work like they said. So, I had to call customer service and pay an extra $10 before the plan actually worked. It left me pretty frustrated and kind of feeling like I got played by the store associate who promised it would work. It seems like there's some shady stuff going on with their advertising and that's just not cool as a customer.
New phone issues
I just got a new phone and man, it really sucks! My calls won't go through, my apps keep crashing, and it's blocking people on its own. I've had it with this phone!
