Bikes Online Reviews
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2023 demo model
I recently bought a 2023 demo model bike from Bikes Online and I have to say, I'm thrilled with how everything turned out. I placed my order on the afternoon of April 4th and by noon on April 6th, the bike was at my doorstep. The packaging was solid and the bike arrived in flawless condition, just like they promised on the website. It was all set up and good to go right out of the box, well-greased and properly adjusted. On top of that, I was pleasantly surprised to find a hex multitool and a cool bike keychain included with my purchase. It's things like these that really show they care about their customers. In the end, I'm really happy with my new ride and would definitely recommend Bikes Online to anyone in the market for a bike.
Mountain bike purchase
I recently got a mountain bike from Bikes Online and I'm pretty happy with it. The bike got to me in just a week after I ordered it, quicker than I thought it would. It was packed up nice and I liked getting updates from Bikes Online while I was buying it. The only issue was that the chain that came with the bike wasn't the best quality, so the drivetrain was kinda rough. Even though I adjusted it right, it still felt bumpy and off, like it wasn't set up correctly. I looked around online and saw that other people had the same problem, and they suggested switching to a genuine Shimano 12-speed chain. After I did that, the bike worked perfectly. It was a bummer to have that hiccup, especially since the rest of the bike was good.
Budget mountain bike
This company is a game-changer for anyone on the hunt for top-notch bikes that won't break the bank. I found this site while I was looking for a budget mountain bike to kick off my riding adventures, even though I already have experience with road and gravel bikes. After doing my homework for months, I finally bit the bullet and bought a bike from here, and man, am I glad I did. The bike I ended up with, even though it has a few cheaper parts, has totally blown me away with its quality and performance. I've already taken it out for a spin twice, and it's been a solid companion on the trails. All in all, I'm seriously impressed by the bang for your buck that this company delivers.
Fast and easy purchase process
My experience shopping with Bikes Online was awesome. The website was really easy to use, so I had no trouble finding the bike I wanted. Ordering was a breeze, and I was able to place my order quickly. The bike came fast and was packed really well, so there was no damage. I like that Bikes Online takes care to make sure their stuff gets to you in good shape. Putting the bike together was simple, and it was just like they said it would be on the website. The price was great, and I think I got a good deal on a top-notch product. All in all, I'm super happy with my purchase from Bikes Online and would totally recommend them to anyone.
Helios A 8X bike
My experience with Bikes Online started out great when I bought the Helios A 8X bike. However, after just 200km of riding, I noticed a problem with the headset. I tried tightening the screws, but the knocking sound wouldn't go away. So, I tried reaching out to Bikes Online for help, but I was really disappointed with their customer service. It felt like talking to a robot – they didn't offer any good solutions to fix my bike problem. This lack of support left me feeling annoyed and unhappy with my whole experience at Bikes Online.
My new bike
Oh man, I was psyched when I got this bike and putting it together was a breeze! The brakes and gear shifter were originally upside down, but it was no big deal to switch them around. Once I had everything set up, the ride was so smooth! The gears shift like butter and the bike works perfectly now.
New bike purchase
I recently got myself a new bike from Bikes Online and man, it was a breeze from start to finish. Their website was so easy to use, I found the perfect bike in no time. Ordering was a piece of cake and they kept me updated on my order status. When the bike showed up in its box, it was packaged up nicely and in tip-top condition. Putting it together was a snap and after a quick tweak, I was cruising down the road with no problems. I've already taken it on some long rides and it's been smooth sailing. I am super happy with my purchase and definitely plan on coming back for more in the future.
Bike purchases
I found Bikes Online last year when the pandemic was at its peak and everyone was charging crazy prices for used bikes. I decided to get a d7 for my son, who's into motocross and qualified for amateur nationals in a bunch of classes for super moto racing. That bike has been through a ton of abuse but is still holding up great, just needing some normal wear items replaced. Impressed by the quality, I ended up buying an n8e for myself and most recently an n7. Bikes Online has always given me top-notch products and service, so I definitely recommend them to anyone looking for a new mountain bike.
Black Friday MTB purchase
I found this really awesome mountain bike on a crazy good sale and I just had to snag it! The website was top-notch, had all the deets I needed about the bike. They offered lots of payment options and made the whole process super simple. The company really knows how to flaunt their bikes, mine looks so cool and has a super modern vibe. It rides like a dream, especially for a beginner like me, and I can't think of anything negative to say about it. I'm definitely planning on getting all my bikes from them moving forward!
Bike purchase for cycling passion
Bikes Online is a great online store for anyone wanting to get into biking or take their current ride to the next level. They offer high-quality products at really competitive prices, making them a standout choice. I really like how they're always adding new stuff and working with different brands to give us customers the best value. Their emphasis on quality, fair prices, and top-notch customer service really makes them stand out from the crowd in the biking world.
Incorrect bike sent
I recently bought a bike from Bikes Online, but they sent me the wrong one. Dealing with customer service was a pain because I kept getting automated responses from Bob the Bot instead of talking to a real person. I wasted the whole afternoon trying to fix the problem, and it left me super disappointed. Not getting to talk to a human about a $2100 purchase mistake just isn't right and shows that the company doesn't really care about keeping their customers happy.
Fast delivery, awesome bike
This bike got here quicker than I thought, and let me tell ya, it is so awesome! I'm over the moon with my purchase. The quality is amazing, and the customer service was top-notch. I'll for sure be coming back to this store again. Y'all are doing a great job!
Xtrada 7 bike
I got my Xtrada 7 bike from this place and let me tell you, it was awesome! The website was really easy to use and the customer service folks were super nice. Plus, they even hooked me up with a refund when the price of the bike dropped. That was so cool! I will definitely be coming back here for my next bike. This company is the real deal, no doubt about it.
Mountain bike purchase
I'm really impressed so far! I was a little unsure about the suspension, but man, it's so smooth and responsive! The fork could use a bit more adjusting, but it's looking good. I made some changes to the drivetrain and other parts, and now the bike is perfect for me. I'm really excited about this purchase and can't wait to ride the trails even more.
Five bikes purchased
I'm a regular at Bikes Online and I've bought five bikes from them in the last few months. Gotta say, I'm super happy with all my purchases. Their bikes are top-notch, prices can't be beat, and their customer service is top-notch. Any problems I've had, whether it's with the product or warranty, have been sorted out quickly and professionally. I definitely recommend Bikes Online to anyone looking for a new bike.
Quick purchase process
I gotta tell you, dealing with this company was actually pretty great. Ordering was easy, the website was super easy to use, and everything just made sense. Plus, my bike showed up a day early - talk about a pleasant surprise! And let me tell you, the bike itself? Amazing. It totally blew me away with how good the quality is. I'm thrilled with my purchase. I've already told all my friends and family about this company.
Nice bike, terrible customer service
The company has a good variety of bikes, but their customer service is really bad. I had a problem with my order recently and when I tried to get help, the phone number they had for customer service was actually a fax machine. The emails I got back seemed fake and didn't offer any actual help or personal connection. It's too bad because I like the bike I got from them, but dealing with Bikes Online is just too much of a headache.
Delayed delivery and poor communication
I had a horrible experience with Bikes Online. I waited for weeks for my order to come, and I tried to check on it a bunch of times. But their online order tracker didn't work at all - it couldn't even find my order. Finally, they told me they couldn't find my stuff and I'd have to wait for a refund. And then, to make it worse, they had the nerve to ask me for a review on something they never even gave me. Can you believe that?
Recent bike purchase
I just bought a bike and I am really impressed with this company. The bike came exactly how I wanted it, and when I put in the wrong delivery address by mistake, the customer service team was amazing in getting it sorted out.
Review with most votes
Budget mountain bike
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