EGO58 reviews
This score is based on 58 genuine reviews submitted via US-Reviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Second-guessing paid for fast delivery
Had doubts about paying extra for next-day, since I've had bad luck with fast delivery elsewhere. Paid anyway. It didn't show up next day. App kicked me out when I tried to track. Only a sparse email arrived with no order number. Still waiting.
Moving-day relief
Right in the middle of moving, I kept worrying the battery would die and support would be useless, but honestly those worries faded — battery held up, support helped and saved my aching back.
Morning scramble
I needed a replacement charger for work the next day, so I ordered around 8pm thinking next-day delivery would save me. It sat with EGO and never reached the courier. Ended up scrambling in the morning. Not the worst, but pretty annoying and wasted time.
Quick fix saved the day
I needed new chairs for a move and for my bad back, so I ordered three pieces. Two arrived at first. I messaged them on Instagram and they replied super fast and fixed it. Really relieved and happy it worked out, thanks — felt taken care of.
One item missing, but they fixed it
Got most of my order but one piece was missing — annoying since I use these for weekday lunches. I emailed and Taylor and Sophie sorted it fast, refunded the missing item and kept me in the loop. Not ideal it went astray, but refund was prompt, so thumbs up.
Right when I panicked
Halfway through panicking because my phone stopped showing tracking, I messaged Ego on Instagram — not expecting much. Selena replied in under five minutes, walked me through where my coord was and calmed me down. Needed this set for a last-minute party; honestly, saved me, and their help was quick.
Lesson learned, not impressed
Started out furious — these batteries were dead at two years and the company shrugged. I only felt relief (yes, satisfaction) when a small local shop swapped them for a better brand and I could stop chasing warranties. Won’t buy from them again, honestly.
Quick fix, delivery hiccup
Right before a move I noticed one item I needed for my aching back never showed up — order said confirmed but it was actually out of stock. I messaged them on Instagram; Jessel replied fast and refunded me within minutes. Delivery info lagged, annoying, but the service fixed it cleanly.
Didn't expect this, honestly
Was pacing around the living room, half sure I’d wasted money on a random site. The playsuit tore first wear, but when a replacement arrived quickly and fitted like a dream I actually smiled — that’s when I knew. Clothes are lovely, Aimee and Andrea were super attentive. Really grateful, will order again.
Great tool, weak battery
solid, balanced, easy to swing, I actually liked using it. Then the battery started dying after about three years. Replacement packs cost an arm and a leg. Wish they'd last longer.
Refund headache
I wouldn't order from them again — that's the short version. I ordered an item that never arrived; I contacted EGO and on August 12 they said it was out of stock and I'd get a refund in 3-10 days. I started using their site that week thinking it would be easy; my first impression was fine, then this. It's now September 5 and the refund still hasn't shown up. Pretty disappointed, honestly.
Unexpected win
Pulled it out of the box at my kitchen counter and honestly, it's become part of my morning routine — coffee, feed the cat, grab gadget. Had a battery glitch (annoying), but after a couple of calls customer service actually sorted a replacement and kept me updated, which felt good. Delivery was quicker than I expected. Happy it worked out, relieved and grateful, use it every day.
Half-refund moment
refund should've been $61.57, I only got $34. So yeah, fixed-ish. I've had worse from other shops, but this felt sloppy and confusing. Customer contact was decent, and a follow-up would help; just wish the math matched.
Quiet mower, weak battery
I was halfway through the third pass when I noticed the battery already blinking empty — and that’s after reading the optimistic "up to" stuff online. I started using it last weekend on my small yard; first impression was how quiet it is, honestly you barely hear it and it’s super easy to push and set up. The runtime though… feels shorter than advertised. Had to bring it in and charge a couple of times to finish, maybe the battery’s faulty or maybe they’re generous with numbers. Still glad I bought it — gets the job done nicely.
Worth it, but not without bumps
once it was fixed it actually works really well, cuts clean and saves time, so my doubts faded. Would be nicer if turnaround was faster and they offered a loaner, but overall I'm satisfied and would recommend with a heads-up.
Strong machine, pricey batteries
I bought this kit with hesitation. I mean, I almost checked out and walked away because of the battery hype. I use it every weekend on the yard — cut, blow, edge, trim — the usual. It runs like a tank and is surprisingly quiet, which I love. But man, the batteries? You'll need one big pack plus a couple of smaller ones to finish a full job, and swapping them eats time. They don't last forever and replacements sting. Not perfect, but it gets the job done, so I'm keeping it — with a grumble.
Kitchen-table returns saga
I was at my kitchen table staring at the return label thinking, "this will be quick" — nope. Sent a whole order back and next thing I know they say not everything arrived. I emailed the postage receipt (it even shows parcel weight), and they told me they'd refund. Nothing showed up. After a bunch of chasing they admitted a mistake and issued a partial refund. Still swapping slow, unhelpful emails with their support team — feels like talking to a very polite brick wall. If you're ordering, save every receipt and be ready to nag, or maybe skip them.
Rough start, decent finish
I almost gave up after the power washer showed up with a broken valve — bummer. Called support and opened a warranty case, dropped it off at their repair center, and I admit I was skeptical because in the past other companies promised fixes and vanished. But Nikki from customer service actually stuck with it, kept me updated, and the replacement part arrived sooner than I feared. Delivery wasn't perfect — still a hassle — but their follow-through on the service saved it. So yeah, not flawless, but I ended up satisfied.
Warranty was a joke
skip them. I bought the blower because my bad back makes bending a no-go, so I needed something reliable. The 5‑year warranty sounded great, but that quickly turned into a headache. When it broke everyone shrugged — Lowe's wouldn't take it, the brand seemed clueless, and the repair shop they routed me through lost parts and left me chasing my own blower. I ended up doing all the follow-up. Good tool, poor support — honestly disappointing. I called and got boilerplate replies.
Double battery failure, decent support
Was halfway through my usual Saturday mow when the mower just died. I bought the combo with a promo at Lowe’s in April and used those batteries for my weekly yard work. A few months in both batteries quit. I called customer service. They walked me through troubleshooting and said one would ship in about a week and a half, but it never shipped. Then the other stopped working. Now they say both are shipping today. Glad replacements are coming, still odd they failed so quickly.
About EGO
As someone avidly searching online for the best footwear companies, you might feel delighted to find that various such companies offer such services online; therefore, walk the walk, talk the talk, and make the streets your catwalk! However, upon starting your online search, you might find that many companies offer similar services online; however, finding one that would suit your needs might feel challenging as not all of them deliver on high expectations. Luckily, EGO is an online retailer of fashion-forward shoes with a distribution center in the UK. Offering a wide variety of different shoes, including heels, mules, and flats. However, many clients might be interested in knowing whether is EGO legit, and this type of question can be answered by reading customer reviews. Nonetheless, the reason behind online customer reviews, such as on sites that include EGO reviews, is that they can help guide you and others in finding the best resources to follow. Fortunately, EGO makes sure you stay fierce and sassy! So stick around to read about the amazing footwear EGO has to offer.
About EGO
EGO is your go-to online retailer for the latest footwear, with a constantly updated collection to please the fashion-forward crowd. In addition, the company is proud to be fashion-forward, which is why EGO specializes in women's footwear at an affordable price range, and ships to countries worldwide from its headquarters in Europe, United Kingdom. However, not only does the company that is a footwear specialist constantly update hundreds of new styles weekly, but it also prides itself on producing shoes for every style, color, and material its loyal clients desire.
Products and Services of EGO
With EGO, the company ensures that all fashion needs are met, for example, various garments under its clothing section, including a seamless range and lingerie. In addition, the fashion-forward company also supplies the best quality dresses, and when looking at its variety of bags on display, these include items such as clutch bags. Furthermore, accessories such as jewelry and hats. Next, all aspects of shoes are covered, for example, boots and various other shoes; it is clear that when asking the question of do EGO run big in the fashion industry, the answer to this would be a resounding yes. Additionally, many customers would be interested in whether EGO runs small, which would always produce a positive outcome as the company supplies various sizes of shoes to cater to multiple ladies and their needs.
Should EGO Size Up or Down?
With EGO, they are committed to putting the sass back into fashion, and this is clear to see when looking at their various kinds of clothing and featured products of shoes. Therefore, with the company’s ambition to bring back the beauty in all women, they aspire to bring forth various sizes when it comes to their shoes which range as follows: UK 3- 8, different US sizes, Euro 36-41, and many sizes for Australian needs. Subsequently, when looking at the company’s products showcased under heels, flats, and slippers, there are items such as loafers.
Additional Services of EGO
EGO ships worldwide and accepts all major debit/credit cards. In addition, it is also possible to pay through Paypal. If you do not happen to have Paypal, don't fret! You can always make a Paypal account, it's simple, and it's fast. In addition, there are also the payment services of Klarna and Afterpay available to utilize. However, please be aware that you can pay in the following currencies: British Pounds, Euros, US Dollars, Australian Dollars, or Canadian Dollars. Therefore, note that all payments and transactions are processed in the money you paid. For more detailed delivery information, please go to EGOshoes.com/faqs and click on the "delivery" tab to learn more about their shipping options and shipping costs to your country. Additionally, it is good to know that you have 28 days to return your order and ship it back from the day you received it. Please note items if EGO believes that things have been worn or damaged; therefore, items cannot be returned and sent back. On the other hand, this also includes items to be produced outside the 28 days. Subsequently, when it comes to a faulty item or wrong item, please contact them within seven days, and to make the process simpler, please attach a picture of the missing or damaged item. If not contacted beforehand, they may ship your order back because they might be unaware of the condition of the returned item. For more info on returns and policies, see their FAQs page.
Complaints, Compliments, and Tips for EGO
Have you had the opportunity to order footwear from the online store EGO? And our reviews of is EGO legit reddit? However, it is urged to read honest and trustworthy reviews here on US-Reviews. Furthermore, how would you describe your shopping experience? Share your knowledge about this by leaving feedback for the company so they can understand the comments left, for example, on EGO reviews 2022. In addition, how did you feel about the quality of the footwear you received? In addition, does EGO run small in the industry of quality footwear? If you are unsatisfied with one of their services, items, or experience, please contact EGO customer care at Help@EGO.co.uk and allow 48hrs for the Customer Care team to respond. Furthermore, write a customer review, and make sure to drop us a line below by writing a short review and let us know what you think of EGO. In turn, when you leave good and bad reviews, you can assist the company in understanding which aspects of its business it can improve.
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Last update: November 2025
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Review with most votes
There site is easy to navigate and place an order BUT I still haven’t received my orders after three weeks. Never ordering here again. Biggest mistake ever. Read onBy: Aliyah Payne