Farfetch - Overall Rating based on 25 reviews

100% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-18
Fast delivery, great sales

This website is a total game-changer! I ordered something and it got here super fast, which was a pleasant surprise. The deals they had were unbeatable, making the stuff I got a... Read onBy: D. Pfeffer

Review with most votes

  2023-01-30
Positive Experience with Farfe

I have been a client of Farfetch for several years now and overall, I have had a very positive experience with the company. Their online platform is easy to navigate and they ha... Read onBy: Trevion O'Kon

Reviews (25)

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    High-quality articles

    I wouldn't count on getting great service or accurate delivery info from this website if you're trying to buy some nice stuff. The whole delivery process was a mess - wrong info, phone number that didn't work, and a long wait for a new delivery after they said I had to go pick it up myself. Definitely makes you think twice about shopping here in the future.


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    Fast delivery, great sales

    This website is a total game-changer! I ordered something and it got here super fast, which was a pleasant surprise. The deals they had were unbeatable, making the stuff I got a way better deal than my usual shopping spots. All in all, I had a great experience with no issues at all. I highly recommend it!


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    Order payment issue

    I had an issue with my card payment where the money got blocked or something. But, the folks at customer service totally helped me out through email and fixed everything like pros. I got a refund within a week and could go ahead and make my order with no issues. The item came in a really nice box and was absolutely perfect. I am definitely going to shop here again for sure!


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    Designer bag

    I recently got a designer bag from Farfetch and I was pretty happy with it overall - good quality and stylish. But I was kinda bummed out to notice the bag had a strong perfume smell, like someone might have returned it. It also came in a Coach bag without any protective packaging, which made me a bit uneasy. I get that the smell might fade eventually, but I wish I could've exchanged it at a local store if there was one nearby. I really hope the perfume isn't masking any weird odors, but if it's a store thing to spray bags, maybe think about changing that policy.


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    EU fashion fast delivery

    I've been a customer of Farfetch for a while now, and I gotta say, their customer service for Private Clients is top-notch. The other day, I had a problem with a delivery driver not showing up, but Farfetch quickly fixed the issue. That kind of service is why I keep going back to Farfetch over and over. I've been with them since the beginning, and I can honestly say they always come through with timely and satisfying solutions to any issues. Farfetch makes getting EU fashion easy and fast. They really do offer an amazing service.


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    Dries Van Noten boots

    My recent shopping experience with Farfetch was really good. The customer service was amazing - super helpful and quick to respond to my questions. The delivery came right on time and everything was packed nicely, though the Dries Van Noten box got a little banged up in transit. I found the app easy to use, especially the size guide and the alerts for items that came back in stock. Being a platinum user, I got some nice discounts and perks. My only suggestion would be to let users save more than 100 items on their wishlist. But all in all, I had a great time shopping with Farfetch.


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    Designer shoe purchase

    I recently bought a bunch of designer shoes from Farfetch and I gotta say, I'm super happy with the whole experience. Farfetch has a huge selection of designer stuff that's really nice and in style. What I like the most is that they have competitive prices, so I can buy my favorite designer things without spending too much money. Plus, the delivery service is great because I always get my orders on time. The only downside is that it takes a while to get a refund when I return something. I think Farfetch could do better by making sure vendors give refunds faster. But overall, I love going to Farfetch for buying designer clothes and accessories.


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    New shoes, can't exchange

    I got these awesome new shoes recently, but turns out they are too small for my feet. Now they're just chillin' in the box, not doing much since I can't swap them out for a larger size. It kinda feels like having this forbidden treasure that I can't even put on my feet! However, I must admit, ordering from this website was a breeze. Just a few clicks here and there, and boom, my shoes were on their way to me in no time!


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    Luxe clothing purchase

    Farfetch is my favorite place to shop for fancy clothes. I've gotten my top picks from there a few times and every time, I've been super happy with how great the stuff is. Everything comes just like they said it would and shopping there is always easy peasy. I'll for sure keep going back to Farfetch whenever I need something new, and I'm crossing my fingers for some more deals in the future to tempt me even more. Big thanks, Farfetch!


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    Quick, easy shopping experience

    I've been shopping on Farfetch for more than five years now, and hands down, it's the best. I love how simple it is to find what I need, whether it's clothing, shoes, or accessories. Everything is upfront and included in the price, which makes checking out a breeze. Returns are super easy, and the service is quick and reliable. It feels good to support small boutiques while shopping on Farfetch too.


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    Shoes and Dress

    I was really happy with the shoes and dress I bought from Farfetch. It was a great experience overall - easy, convenient, and hassle-free. The website was super easy to use, which made finding what I wanted a piece of cake. Ordering was a breeze, with lots of choices to pick from. My package arrived quickly, and the quality of the items was amazing.


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    Wedding shoes purchase

    My experience with Farfetch was amazing! I'm a first-time shopper there and was blown away by all the stuff they had on the website. I finally found the perfect wedding shoes that I couldn't locate anywhere else. Buying them was a breeze, and they got to me super fast. The package they came in was top-notch, keeping my new shoes safe. All in all, I had a great time shopping with Farfetch and will definitely be back for more goodies in the future.


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    Latest trend purchases

    The Farfetch team is amazing, they provide top-notch service by offering the latest trends from different brands at the best prices compared to other sites. They are super responsible, professional, and flexible, making sure all of your needs are met. Their service is excellent with quick delivery and great customer care. I definitely suggest shopping at Farfetch for all your fashion needs.


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    Good products, efficient app, swift service, inconvenient delivery options

    As a customer of Farfetch, I thought their stuff was really nice and their app was super easy to use and quick. I had a great experience with their service, it was fast and smooth. But I was a little bummed out by the lack of delivery choices they had. As a woman with a job, I wish I could pick a delivery time or a spot to pick up my stuff, it would make it way more convenient for me to get my purchase on time. They definitely need to work on this part of their service to help out customers like me who have busy schedules.


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    Got cool shoes

    I snagged these awesome shoes from Farfetch and they got here real quick, even though they had to make the journey across the pond. The shoes were in great condition, still in the box with a fancy dust bag. And get this - they were way cheaper than buying them in-store! I had to send one pair back because they didn't fit quite right, but keeping the other pair was a piece of cake. Just so you know, you don't actually have a full 14 days to make a return. You gotta hustle to get it back to them on time. But all in all, the return process was super easy.


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    Bright color shoes for my Grandson

    I got my Grandson a pair of super bright shoes and he totally flipped out over them! The color was so vibrant and exactly like what was on the website. He was so excited to put them on as soon as they got here. The shoes seemed really well-made and definitely worth the price. The whole ordering and delivery process was easy, and Farfetch kept me updated at every turn. I'd definitely tell my friends and family to check out Farfetch.


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    Oversized luxury shirt

    I treated myself to this really nice, oversized luxury shirt, but when it finally came, it was just stuffed in a flimsy plastic bag like it was no big deal. I mean, c'mon, for the price I paid I was hoping for a little something extra, like some tissue paper and maybe a personal touch to make it feel special. Farfetch, you gotta do better than this!


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    Multiple international purchases

    I just bought a bunch of stuff from this platform and I gotta say, I was really impressed. Even though the stuff was coming from all over the place, it all showed up super quick, like within 2 or 3 days. That's way faster than I thought! The delivery service was on point and totally blew me away. I'm definitely happy with my buys.


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    shoes for trying on different sizes

    Oh my goodness, I totally bought two pairs of shoes from Farfetch because I was on the hunt for the perfect size. They arrived so quickly and when I needed to return them, the courier came right to my door to pick them up! A few days later, I saw the refund in my account. It was such a breeze and their customer service was top-notch. I'm thrilled and definitely plan on shopping on Farfetch again!


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    Furniture and designer home pieces

    I usually don't bother writing reviews, but I just had to this time after my experience with Farfetch. I always thought Farfetch was great for fashion stuff, but I was pleasantly surprised to see they also have a ton of furniture options. Shipping furniture, especially fancy European stuff, to where I live can be super pricey because of timing and weight issues, not to mention designer pieces costing even more. But with Farfetch, I got free shipping because of how much I spent, and there were no surprise charges like I was worried about. My order came quickly, was packaged well, and the service was top-notch, just like I expected from Farfetch. I'm so happy with my purchase and I'll definitely be checking out Farfetch for future home stuff too.