Heartland America62 reviews

87% Would buy here again

This score is based on 62 genuine reviews submitted via US-Reviews since 2020.


Featured Reviews

Most relevant positive review

  2025-12-03
Last-minute lifesaver

I needed stuff for a last-minute move and, wow, they had tons of options. Prices were actually good, staff helped—really friendly, kind of a pleasant surprise. Read onBy: Albin

Most relevant negative review

  2025-11-12
Wrong battery, annoying fees

Thought I ordered the exact battery for my tool, even typed the model — got the wrong one. Won’t fit, doesn’t work, and now I’m stuck paying return shipping plus a restocking fe... Read onBy: roselyn

Review with most votes

  2020-12-31
Need some attention

Sorry Management people, I have faced some issue right from despatch to delivery.This way you can't hide behind logistics failure.I am dealing with you since last four years So... Read onBy: Colton



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    Would buy here again
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    Last-minute lifesaver

    I needed stuff for a last-minute move and, wow, they had tons of options. Prices were actually good, staff helped—really friendly, kind of a pleasant surprise.


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    Spotted it, ordered quick

    Saw it on a coworker's recommendation, ordering was straightforward. Haven't gotten the item yet, but looks like it'll feel sturdy for daily use, I'll check when it arrives.


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    Relief at delivery

    I was kinda expecting a hassle, but when they fixed a tiny mix-up fast and my package arrived perfect, I actually relaxed — would tell others to try them.


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    Found what I needed, waiting on shipping

    Packed what I wanted and checkout was simple, but still waiting on delivery. Customer service answered once — helpful enough. Hope shipping shows up soon, fingers crossed.


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    Mostly solid, a little scratched

    I was skeptical before buying (needed a firmer mattress for my chronic back pain), but after a few nights most doubts faded—product's solid, price fair, shipping quick. Minor packaging scuff, otherwise relieved.


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    Unexpectedly solid haul

    Overall happy — great products and easy browsing, but the ordering system lags; I had to update info manually, manually (not ideal). Weirdly a free sample arrived


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    Nice stuff, clunky checkout

    Love the products, quality's solid and prices okay — ordering system shows outdated info so I kept going back to change stuff, a bit annoying but works.


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    Almost too simple, pleasantly fast

    I was juggling bags and a kid when I tried the site — quick and oddly straightforward. I called once; the rep was friendly, though not needed. Shipping came crazy fast, price was okay, so I'm sold.


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    Nice help, small snag

    Overall I’m happy — customer service was excellent, Danielle really went above and beyond. Fast shipping too. Had a small mix-up with my order details, but they fixed it quickly, so okay, all things considered.


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    Danielle to the rescue

    Absolutely worth it — Danielle really saved the day. I first saw the support link on their site and told a coworker. Fast shipping, super helpful but not flawless, small hiccups, still definitely recommend.


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    Quick and convenient

    Overall it's fast and convenient. I started using it this morning when I was in a rush; the site handled it fine. I called and spoke to a lady, helpful but short. Shipping came early.


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    Started worried, actually pleased

    Halfway through waiting I figured the worst — paid for fast shipping, but they took weeks and I got white instead of black. Skeptical at first, but honestly the shoes fit great. Just wish they'd explain delays.


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    Pretty happy with this find

    I started using them last month for replacement parts on my mower. Website felt clean and I found stuff fast; checkout was painless. Customer service answered my question next day, delivery arrived later than quoted but overall solid — worth it, imperfections and all.


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    Small relief, big difference

    I wasn’t sure at first—bought a chair because my back started acting up during the move. The moment I sat and felt actual relief I knew it was worth it. Been buying from them off and on; some catalogs are spammy, but overall really glad and thankful it worked.


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    Membership charge concern

    Sat wondering if this was a membership trap. I hesitated but ordered. Then they charged my husband's card for a membership he never agreed to. Calls go unanswered and my message got no reply. I canceled the card and that stopped the charges. Wish they'd respond.


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    Right-size relief

    saw a pair listed in 13W, and my shoulders dropped. I’d been hunting wide sizes for ages because my lower back acts up with wrong shoes. Ordering was shockingly easy, and the email updates were steady. That small relief — knowing they should fit — actually made my day.


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    Wrong battery, annoying fees

    Thought I ordered the exact battery for my tool, even typed the model — got the wrong one. Won’t fit, doesn’t work, and now I’m stuck paying return shipping plus a restocking fee. Other shops handled swaps faster. Frustrating and more expensive than it needed to be, honestly.


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    Desk Find Moment

    I first noticed them on a coworker’s desk and I told my mom about it. After a couple orders over the year, the package that arrived faster than expected — and matched the photos — was the moment I felt okay. Call center’s helpful, prices fair. Not perfect every time, but pretty satisfied and I kept recommending them.


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    Would buy here again
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    Paper refund roulette

    So there I was, halfway through paying movers, opening a refund that turned into confetti. They mailed back my money order with "150" scrawled under the amount, so my bank and the store wouldn't touch it. Felt like holding a useless scrap when I really needed cash for the move — tore it up, laughed, and felt kind of annoyed.


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    Would buy here again
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    Quick relief, solid buy

    By the second morning I already noticed the difference — the cushion feels supportive but not rock-hard, firm where I need it and soft at the edges. I bought it because my lower back flared up after moving apartments, and I've been using it daily; shipment arrived fast with tracking and it's held up since.




About Heartland America

Heartland America is a catalog and online retailer based in the United States, known for selling a wide range of merchandise including electronics, home goods, apparel, and tools at discounted prices. The company was founded in 1985, positioning itself as a direct marketer that offers products directly to consumers through its catalogs and website, bypassing traditional retail outlets to provide lower prices. Over the years, Heartland America has built a reputation for offering value-priced, overstock, and clearance items, appealing to bargain hunters and those looking for deals outside of mainstream shopping channels.


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    Contact Information

    8085 Century Blvd

    55318 Chaska

    United States

    📧 info@heartlandamerica.com

    ☎ (800) 229-2901

    🌐 heartlandamerica.com



    Categories Heartland America

    Online Shop | Home and Garden | Sport & Outdoor | Fashion


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    Last update: December 2025


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