Heartland America50 reviews
This score is based on 50 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Pretty happy with this find
I started using them last month for replacement parts on my mower. Website felt clean and I found stuff fast; checkout was painless. Customer service answered my question next day, delivery arrived later than quoted but overall solid — worth it, imperfections and all.
Small relief, big difference
I wasn’t sure at first—bought a chair because my back started acting up during the move. The moment I sat and felt actual relief I knew it was worth it. Been buying from them off and on; some catalogs are spammy, but overall really glad and thankful it worked.
Membership charge concern
Sat wondering if this was a membership trap. I hesitated but ordered. Then they charged my husband's card for a membership he never agreed to. Calls go unanswered and my message got no reply. I canceled the card and that stopped the charges. Wish they'd respond.
Right-size relief
saw a pair listed in 13W, and my shoulders dropped. I’d been hunting wide sizes for ages because my lower back acts up with wrong shoes. Ordering was shockingly easy, and the email updates were steady. That small relief — knowing they should fit — actually made my day.
Wrong battery, annoying fees
Thought I ordered the exact battery for my tool, even typed the model — got the wrong one. Won’t fit, doesn’t work, and now I’m stuck paying return shipping plus a restocking fee. Other shops handled swaps faster. Frustrating and more expensive than it needed to be, honestly.
Desk Find Moment
I first noticed them on a coworker’s desk and I told my mom about it. After a couple orders over the year, the package that arrived faster than expected — and matched the photos — was the moment I felt okay. Call center’s helpful, prices fair. Not perfect every time, but pretty satisfied and I kept recommending them.
Paper refund roulette
So there I was, halfway through paying movers, opening a refund that turned into confetti. They mailed back my money order with "150" scrawled under the amount, so my bank and the store wouldn't touch it. Felt like holding a useless scrap when I really needed cash for the move — tore it up, laughed, and felt kind of annoyed.
Quick relief, solid buy
By the second morning I already noticed the difference — the cushion feels supportive but not rock-hard, firm where I need it and soft at the edges. I bought it because my lower back flared up after moving apartments, and I've been using it daily; shipment arrived fast with tracking and it's held up since.
Mailbox find
Spotted the flyer in my mailbox and kept a few pages. We were heading out camping in a trailer, first time together, so I was looking for comfy seats. I’d tried a zero-gravity chair before but assumed they were pricey. This deal — two chairs for the price of one — made me try it. Delivery was fine. Happy it turned out well and didn't actually break the budget.
Catalog lucky break
I wasn't planning to buy anything — got a random catalog, ripped out a few pages and tossed it in the camper. We ended up sitting around in that trailer, and when I tried the zero-gravity chair again I thought, huh, I can actually afford two for the price of one here. Not flawless (packing could've been better) but in that moment I was relieved and happy.
Box of surprises
they were a bit broken in the box but still tasted awesome, that doubt vanished. The jelly beans, though, were stale and had an odd chemical aftertaste, and customer service put me on hold and never called back, annoying. All in all I'm glad part of the order hit the mark, but there's room to improve.
Heat worked, warranty didn't
I bought this space heater because my small office gets freezing and bad back makes it hard to layer up. I was on the fence about the extra two-year warranty but the rep sounded convincing, I paid. Four months later the unit died and they told me there were no warranties left, I'd have to ship it back myself and only get store credit. The heater was quiet and warmed fast, which surprised me.
Unexpectedly into their stuff
I was skeptical at first — online photos, weird sizing, you know the drill. I finally ordered a pair last fall because the catalog had a style I couldn’t find anywhere else. They arrived fast and the first wear actually blew me away. Fit was true and I got a few compliments right away. One pair was a bit stiff day one but broke in after a couple wears. I actually look forward to the monthly mailer. Not perfect, but I’ll keep buying from them.
Great rep, unclear ELITE perks
read the fine print or ask first; still worth calling if you get stuck.
Savings clicked when I opened it
simple site, solid prices, not fancy. The exact moment I got happy was when the box arrived and the coins actually looked better than the pics, and that 20% sign-up discount was real. Bit of a pleasant surprise: a tiny promo coin tucked inside. Only gripe is the shipping timeline info could be clearer.
Catalog surprise
I was flipping through their catalog on the couch and honestly got that little wow feeling — stuff I didn’t even know I needed and prices that made me double-check. The rep was super friendly and mentioned the Value Club; I almost shrugged it off because I’ve been burned by memberships before. But I joined, placed three orders, and the savings already covered the fee — that’s the exact moment I relaxed and knew it was worth it. Also, a few items are hard to find anywhere else, and delivery actually arrived sooner than I expected.
Quick human help calmed me down
I was pacing around my apartment because my lower back was acting up after a move, and I needed a replacement cushion ASAP. I hesitated — new site, too-good price, you know the worry — but clicked buy. Within about 15 minutes a real person (Brian) emailed to confirm details, explain their membership stuff without the hard sell, and asked if I needed anything else. That actually settled me. Cushion showed up like they said, fit fine, and my back’s happier. Still a little wary online, but this felt sincere.
Mostly helpful, a few rough edges
I needed a cordless thermometer and some face shields for a small weekend clinic and some extra safety in the kitchen, so I ordered and even paid for priority shipping. I was worried the catalog wouldn’t match reality and that shipping would be slow. The delivery took longer than I expected and I got put on hold a couple times, which was annoying, but I was pleasantly surprised — the items mostly work and did what I needed. One piece didn’t look exactly like the picture and there was a double charge at first, but support fixed it. Not perfect, but usable.
Mostly on time, a few issues
The boxes kept arriving on time. I didn't expect that. Online shopping is necessary for me right now because of health — I have a planned heart surgery in May 2025, so stepping out is limited. I started ordering early. Their catalog is straightforward. Ordering was simple, though the site hiccupped once; I had to refresh and place the order again. Customer service answered an email within a day and clarified shipping options. Delivery met the dates they promised. Packages were intact. Prices are fair for what you get, not the cheapest I've seen, but not expensive either. I used other catalogs before and had mixed results; one let me down with late deliveries, so I am cautious. Here it worked. It's not flawless — a small item came with a scuff — but they offered a return label quickly. That helped. Overall, this service lets me plan ahead, which I need. Dry, dependable. Not perfect, but reliable when it matters.
Too many extra fees, skip it
don’t bother unless you like paying more for cheap stuff. I needed a few basics for a last-minute move and figured I’d grab them here — bad idea. The products are low quality and priced like they were premium. Then they add $9.95 shipping, another $3.99 “order processing” fee, tax, and an optional $2.99 package assurance (which is not insurance, by the way). So you end up paying way more than the item is worth, and the “assurance” sounded sketchy. I’ve ordered similar junk from other catalog places and online retailers, and honestly even Walmart was a better deal. Mildly annoyed, kind of expected better, but oh well.
About Heartland America
Heartland America is a catalog and online retailer based in the United States, known for selling a wide range of merchandise including electronics, home goods, apparel, and tools at discounted prices. The company was founded in 1985, positioning itself as a direct marketer that offers products directly to consumers through its catalogs and website, bypassing traditional retail outlets to provide lower prices. Over the years, Heartland America has built a reputation for offering value-priced, overstock, and clearance items, appealing to bargain hunters and those looking for deals outside of mainstream shopping channels.
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Contact Information
8085 Century Blvd
55318 Chaska
United States
Categories Heartland America
Online Shop | Home and Garden | Sport & Outdoor | Fashion
Page Statistics
Last update: November 2025
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Review with most votes
Need some attention
Sorry Management people, I have faced some issue right from despatch to delivery.This way you can't hide behind logistics failure.I am dealing with you since last four years So... Read onBy: Colton