Heartland America - Overall Rating based on 25 reviews
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Value Club Membership
I recently signed up for the Value Club membership and let me tell you, the customer service I got from Scott at Heartland America was top-notch. It was super fast and he even hooked me up with a $26 credit and 20% off my purchase just for signing up. Scott took the time to walk me through all the perks of the membership and really convinced me it was the way to go. And get this, he also gave me a $10 gift card and credited my Visa Card as a thank you gesture. Working in the mortgage industry, I know good customer service when I see it, and let me tell you - Heartland America really knocked it out of the park.
Mystery Box Purchase
I got this mystery box and was so happy with all the stuff in it! Everything inside was really cool and I definitely feel like I got a good deal.
Daily Black Friday special purchase
I bought this Daily Black Friday special thing I saw advertised recently. I wasn't sure about it at first, so I called Customer Service to talk about it. The person I spoke to knew a lot and told me the product was as good as advertised. Even though I'm not super up-to-date on tech stuff, they assured me it was legit. After talking to them, I went ahead and placed my order online. I was shocked when the product was shipped out so quickly. It was nice to talk to someone so helpful in Customer Service!
Missed deal notification
I just ordered something from this company, but after I already bought it, I got an email about a deal that I didn't know about. It's a bummer because I wish I had known about the deal earlier so I could've saved some money. It would be nice if they let customers know about these promotions before they buy something in order to make sure everyone is happy and maybe they'll keep coming back. All in all, I think they could do a better job of keeping customers in the loop and making the shopping experience better.
Shoe order with wrong color
I messed up my order and picked the wrong color for a pair of shoes from Heartland America. But, when I called to fix it, the customer service rep was really nice and supportive. They let me send back the shoes and quickly sent me the right color without any trouble. It all went smoothly and was super easy, and I really liked how efficient and professional they were. I'll definitely be ordering from them again in the future.
Clothing purchase
The clothes I got from that store are seriously the best quality. I've worn them so much and they still look brand new. I'm really impressed by how durable and stylish they are. I'll definitely be shopping there again, no doubt about it. Those clothes are just perfect - I can't praise them enough!
great stuff
I had a great time shopping here! The delivery was super fast and everything was amazing. I received all my items and they were in perfect condition. I'll definitely be shopping here again, and I highly recommend it to everyone.
Durable summer footwear
I stumbled upon these awesome summer shoes that were super durable and I was hoping to snag another pair. Unfortunately, they only had the sizes that were out of stock displayed, which was a total bummer. I really wish they had the available sizes listed so I could order the shoes I had my eye on.
Waterproof insulated camo wide width boots
I'm really happy with the waterproof insulated camo wide width boots I got. They're lightweight, nicely designed, and come in EEE wide width, which is just right for me. The price was good, and the quality is top-notch. Plus, the website was super easy to use, so I had no trouble finding and buying exactly what I was looking for.
Boombox purchase
I've been a loyal customer of this company for years now, and I just gotta say, I'm always blown away by their prices and how fast their customer service team gets back to me. I've never been let down by them - they always come through with top-notch products right on time.
Quick online order
I was really irritated at first because I had to wait forever to talk to someone on the phone, but then I realized they must be super busy or something. So, I decided to try ordering online and it was actually really easy. And to top it off, they shipped my stuff really quickly! Thanks for being awesome!
I bought some cool stuff at this store!
It was so easy to find everything I wanted to see on their website. It took a bit because they have a ton of awesome stuff in stock! The staff was super friendly and really helped me out. I'm so thankful for their assistance!
Extended warranty and extra battery purchase
I just bought an extended warranty and an extra battery, but I was bummed to find out they didn't have the extended warranty and the battery was sold out. I couldn't even buy an extra chain, which was annoying. But, overall, my shopping experience was pretty good. I've shopped here before and I'll probably come back because the prices are fair.
Gift for daughter's birthday
Our very first order from this company was a birthday gift for our daughter. We were so excited when it arrived a whole ten days earlier than we thought it would! The stuff we got was top-notch and did exactly what it was supposed to do. The customer service was also really great, which made the whole shopping experience a fun one. We're definitely thinking about buying more things from this company in the future, especially because they have so many different products to choose from.
Home goods purchase
I've been coming to this place for a good bit now, and I gotta say, most of the time they come through with the deliveries and have some quality stuff. But, there were a couple of occasions when I had to deal with returning something or fixing a problem, and boy, it was a hassle. Took forever to get it all straightened out. Still, in the grand scheme of things, I'd say it's an alright spot to shop if you're cool with running into a few issues here and there.
Catalogue item
I just bought something I saw in the catalog from this store. Ordering online was super easy and went without any issues. I liked how I could easily find what I wanted in the catalog and then quickly order it on their website. It was a quick and simple experience overall.
Three dresses at a great price with an offer for a membership upgrade.
I just bought three dresses and it was actually a really nice experience. The price was super good, and on top of that, they reached out to me personally to see if I wanted to join their membership for free shipping. The package came really quickly and the dresses were even better than I thought. I'm really impressed with how well they took care of me and paid attention to all the little details.
Cool stuff
I really love this place! The deals are always amazing and I can find everything I need. Seriously, if I could, I'd give them a zillion stars! ? Everyone who works here deserves a raise, from the janitor all the way up to the CEO.
Great prices and quality products
As someone who keeps coming back to this company, I've just got to say - I've always been happy with the stuff I've bought. The combo of the catalog and online shopping makes it super easy to track down what I'm looking for. And let's talk about those prices - they're awesome! Plus, the quality of the items is top-notch. All in all, shopping with this company has been a great experience.
Electronic gadgets purchase
Heartland America's website and catalog are so easy to use, it's a breeze finding what you need. The prices are awesome and super competitive, that's why I always come back for more. The only downside is the shipping can be a bit sluggish sometimes. Still, I love all the cool gadgets they have and the money I save shopping here.
Review with most votes
Need some attention
Sorry Management people, I have faced some issue right from despatch to delivery.This way you can't hide behind logistics failure.I am dealing with you since last four years So... Read onBy: Colton