Himiway - Overall Rating based on 37 reviews
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Awesome bikes!
I really love these bikes, they're so awesome! I enjoy riding mine around the neighborhood to get some exercise. The warranty service is great, but waiting so long for parts is a real bummer. Plus, it's not cool that they charge for shipping.
Order delay and cancellation
I ordered a bike and was really looking forward to getting it, but the delivery just kept getting pushed back. I ended up having to cancel my order because it was taking forever. Customer service was no help whatsoever, and now I'm stuck waiting for my refund. It's really disappointing.
Himaway Cobra purchase
I just received my Himaway Cobra bike a few days ago. Let me tell you, this thing looks amazing and rides like a dream. The only hiccup was when the rear light bracket broke while I was setting it up under the seat. But, I contacted customer support and they quickly sent me a replacement. Also, turns out it's got a 250w hub motor instead of the 750w that was advertised, blame it on the UK laws. But, hey, that's not the company's fault. All in all, no big problems with the bike - I'm happy with it.
Electric bike purchase
After doing a lot of research on electric bikes, I ended up choosing this one. I was really impressed by how easy it was to find accessories and replacement parts for it, which wasn't the case with other brands. They were always out of stock and had no clear delivery dates. The comfy seat and good price of this bike also played a big part in my decision. When I contacted the company, they quickly replied and confirmed that the bike was in stock and ready to go. And now, I've already ridden this bike for 500 miles without any problems. I think it's important to give credit where it's due, and I have to admit, I'm one happy customer.
Multiple Himiway ebike purchase
I just wanted to share how happy I am with my Himiway ebike purchases. They are super comfy, last a long time, and can go pretty far on one charge. Not only are the bikes top-notch, but the customer service is amazing too. I had a little issue with my last order, but they totally came through and made sure everything was right. Highly recommend!
Recent warranty claim
I just had to call customer support about my new Ebike because the motor was making noise and vibrations. I was actually pretty happy with how quickly they got back to me and the fast service they gave. They figured out the problem right away and sent me a new motor within a week. It was easy to get back on the road with no problems. It's good to know they stand by their warranty and take care of their customers fast. I'm happy with how everything turned out and feel good about my purchase.
Three Himiway bikes (Rambler, Escape Pro, Zebra)
The bikes they offer are top-of-the-line in terms of both quality and price. Every model gives you a different riding feel and is made to be super durable. Their customer service is really great - they get back to you fast with answers and their team is super helpful. Plus, the warranty coverage is awesome, so you can ride worry-free.
Hidden Fees, Inner Tubes Issue, Battery Problem, Unstable Rear Rack
During my recent purchase, I ran into a bunch of issues as a customer. First off, my credit card company hit me with a surprise $125.00 fee for a cross-border transaction, which really caught me off guard. I wish they had given me a heads up about that beforehand. It was frustrating not knowing about it and it ended up adding more to the total cost of my purchase. On top of that, I had problems with the inner tubes of the product. Two of them ended up splitting open after only a hundred and twenty miles of use. Even though they offered to send me new ones for $9.00 each, I was disappointed in the quality of the original tubes.
Then, the extra battery I bought for $550.00 ended up not holding a charge after just a few cycles. I had to pay $80.00 for shipping according to the warranty rules. It was another unexpected cost that just made me even more unhappy with the product. Also, when I added a rear rack to carry the extra battery and some other stuff, it messed up the balance of the product. It made it unstable and potentially dangerous to use.
Overall, dealing with this product has been tough and expensive. I'm not too sure about relying on it for my transportation needs anymore. It's left me feeling a bit uneasy and skeptical.Reliable and fun e-bike purchase
The e-bike I bought has been awesome and so much fun to ride. I'm not great with fixing stuff, but the support team really came through for me when I had questions about the bike. They helped me out right away, talked me through everything, and I'm super thankful for their patience and support. I definitely suggest this e-bike to anyone in search of a dependable and enjoyable ride.
Step-thru purchase
I got myself a step-thru back in 2020 and man, it was one of the best decisions I've ever made. This bike has taken me on so many adventures, and I've already put over 5000 miles on it. The quality of this bike is top-notch, it totally exceeded all my expectations. When I had to reach out for a warranty claim, the customer service was amazing. They were super quick to respond and fixed the issue without any trouble. I spent months looking into different electric bike companies, and after a lot of thought, I can confidently say that this brand really stood out as the best choice for me. I'm already thinking about getting a new Ebike soon, and you bet I'll be ordering from them again.
Electric bike purchase
This electric bike is a game-changer, for real. The motor packs a serious punch and those thick tires make riding a breeze, whether I'm cruising around the city or hitting the trails. The built-in lights are awesome, especially for night rides, and the front suspension handles rough terrain like a champ. I'm on this bike every day, easily knocking out 10 miles without even breaking a sweat. The customer service team has been super helpful, always quick to answer my questions and address any concerns. All in all, this electric bike is a must-have for anyone looking for a fun and dependable way to get around.
Himiway Escape e-bike
As someone in their 70s who's been into e-bikes since 2015, let me tell you, the Himiway Escape is hands down one of the top e-bikes I've ever had. This bike hits the sweet spot with its mix of being affordable, high quality, and loaded with the features I was after. With its full-suspension design, long-lasting battery, strong rack, pedal assist, tough wheels, fenders, and easy step-thru frame, the Escape is a versatile and dependable choice for both city cruising and hitting the trails. Even though it's a bit hefty, swapping in Tannus tires has made a big difference in the overall ride. I love how I can personalize the bike to fit my needs - popping on metal baskets for grocery trips means I can haul all my stuff up to my art studio on the 3rd floor without breaking a sweat.
Himiway Cobra purchase
My experience with the Himiway Cobra has been pretty disappointing. The bike is just okay, but it doesn't have enough power. The output is way below what's needed in my country. I had to try multiple times and even threaten legal action to finally get the parts I needed to unlock the controller and screen so I could use the bike properly. But it took way longer than it should have, which was really frustrating and inconvenient.
Electric bike purchase for easier mobility as a senior
As an older adult, I've been having a tougher time riding my regular bike for long distances because of my age. But ever since I got an electric bike, I've felt so much more free and independent. I can now go to places that I haven't been able to visit in a while. This electric bike has really changed the game for me when it comes to getting around easily and conveniently.
Second e-bike purchase
I just got my second e-bike and man, let me tell ya, these bikes are fantastic! The ride is so comfy, which is great for me because I'm on the taller and heavier side. The bike handles my size with no problem and I feel really safe and stable on it. My wife liked it so much she wanted one of her own. I definitely suggest this e-bike for anyone wanting a smooth ride without breaking the bank.
Electric bike purchase
The electric bike I bought has been a total game-changer for me. I'm riding nearly 100 miles every week and it handles any kind of terrain I take it on. Whether I'm cruising on packed trails like a fancy mountain bike or smoothly gliding on asphalt, this bike can handle it all. The materials are top-quality and the gear shifting is super smooth. The power assist feature has really enhanced my rides and made them more fun and easy. I can't recommend this bike enough to anyone looking to spice up their rides.
Tough trails conquered
The performance of the bike on those tough trails totally blew me away, way more than I expected. It breezed through the tricky terrain like a champ, making my ride super fun and thrilling. I think they need to show off this kind of riding more in online videos to really demonstrate what this bike can do. Sure, there might be other bikes out there with lighter frames, better suspension, or smoother power delivery, but you can't beat the value you get with the Cruiser. One thing that really impressed me was how long the battery lasted - I rode all morning on those challenging trails and hardly even made a dent in the battery indicator. And with the quick recharge time, I was back out on the trails in no time. All in all, the Cruiser has become my go-to for off-road adventures, it might even kick my main MTB out of the garage.
Powerful electric bike
The electric bike is really great, except for one thing - the power is a bit strong at first. I suggest adjusting the programming to make it more comfortable, especially for glasses-wearers. But other than that, it works perfectly without any problems.
Electric bike
The electric bike I bought is really durable and packs a lot of power, but I hit a snag with the controller that needed replacing. Because of some rules, they had to reduce the power, which was a bummer. But Leo and his crew were on it in a jiffy and helped me figure out a fix. Their customer service was outstanding, and I was grateful for their quick help and eagerness to assist.
Mandje voorop voor de big. Dog
Gemeld, mandje teruggestuurd ging allemaal prima en wat komt er terug een zelfde mandje. Dan kun je weer eindeloos mailen en vragen zej e om het terug te zenden. En dat duurt en duurt en duurt maar toen heb ik zelfmaar een adapter gemaakt zodat het gemonteerd kon worden .Dat is niet de bedoeling de service kan vele malen sneller enbeter.
Review with most votes
Cruiser
I reviewed a lot of bicycle companies before settling on this one. A lot. For the money and for what comes standard with the bicycle, it can be beat. The dozens of videos out... Read onBy: ALLEN S TATE