Every house needs some furniture and home décor to make it feel like a home to the people that live in it. But what is the best place to find them? One of the shops that sells home furniture is HomeSquare. But how will you know what kind of shop HomeSquare is? Here, at US-Reviews, you can find that out by reading reviews that real customers wrote about HomeSquare.
About HomeSquare’s History
Homesquare is a company that sells furniture. The company was established in 2004. Arash Fasihi founded HomeSquare as a small website for audio-video furniture. Back in those days, the name of the company was Audio-Video-Furniture.com. The goal was to provide a high TV stand, something that couldn’t be found anywhere else. Soon after, the business was expanded to include all kinds of home furniture, and the name was changed to HomeSquare
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About HomeSquares Products
As mentioned above, HomeSquare sells all sorts of homeware and household products. For your bedroom, they offer bachelor chests, nightstands, bed frames, chaise lounges, mattresses, bunk beds, headboards, loft beds, trundles, jewellery armoires, blanket chests, bedroom benches, lighting, mirrors, wall art, dresses, beds, bedroom sets, daybeds, TV armoires, accent chairs and dressers. Your living room can be furnished with their recliners, sofa beds, nesting tables, TV mounts, sofa tables, coffee tables, sofa sets, loveseats, console tables, magazine racks, bookcases, curio cabinets, fireplaces, ottomans, end tables, gliders, living room benches, sofas, clocks, room dividers, rugs, bean bags etc. In their kitchen & dining category, you can find dining sets, bakeware, pantries, cutlery, buffet tables, china cabinets, bar carts, home bars, multi-game tables, game chairs, wine racks, butcher blocks, bakers racks, serveware, drinkware, kitchen islands, breakfast nooks, dining tables, dining chairs, bistro sets, dinette sets, poker tables, pub sets, microwave stands etc. You can create a home office with their drawing tables, drafting chairs, desk chairs, task lamps, office storage cabinets, work tables, standing desks, height adjustable desks, office suites, chair mats, laptop stands, printer stands, bookcases, folding chairs, office chairs and computer carts. For babies & kids, they offer nursery furniture, changing tables, kids vanities, rocking chairs, play kitchens, clothes trees, Bunkie boards, crib conversion rails, gliders, rockets, night stands, toddler beds, step stools, train tables, toy boxes, educational toys, crib mattresses, ride on toys, doll houses and more. In your bathroom, you can make use of their stand alone cabinets, laundry hampers, faucets, linen towels, medicine cabinets, bathroom vanities, towel racks, standing spacesavers etc. HomeSquare also provides outdoor furniture, outdoor seating and outing accessories like umbrellas, firepits, outdoor cushions, outdoor pillows, patio swings, patio glides etc. And they offer home décor like rugs, poufs, faux florals, candle holders, faux plants, canvasses, decorative items, valances, blinds, shades, vases, urns, photo frames, wall display shelves, paintings, decorative pillows, flower pots, holiday wreaths, statuettes, figurines, decorative trays, planters, lanterns, accent foot stools, curtains, tiers, drapes and more. And, last but not least, they offer lighting like flush mounts, task lamps, wall scones, light bulbs, post lanterns, wall lighting, outdoor hanging lights, chandeliers and pendant lighting.
Services of HomeSquare
HomeSquare has a delivery service as well as a customer service department.
Complaints, Compliments and Tips for HomeSquare
Please leave your own HomeSquare review, so other people will know what to expect from this homeware supplier.
How will your house look with furniture and homeware from Homesquare? Read customer reviews about their beds, desks, office chairs, sofas & home decor
Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!
If there was a way to give a zero i would. I purchased a desk and the next day the order was canceled but money had already been taken out of my account. I called to get more clarity..... for staters none of the phones are picked up unless you pick the "you are a business wanting to place an order" option...... tells you a lot right there.
They guy who preceded to pick up the call was very rude, Don i think. He told me multiple reasons why my order would have been cancelled and i proved that all could not be the case, my main ask when would my money be refunded since order was not being fulfilled, he hung up and blocked my number.
Two months ago, I bought two accent chair VRC121-20153015 and today I received email that the order was canceled Unfortunately, this is the second time your product was sold and after few months it was canceled. This is fraud scheme and I will report you to be stop doing this kind of business.
I wish I would have read reviews before I ordered. My estimated shipping date has changed from August 2 -3 to August 17th.
After numerous messages and no responses, I finally received an email on August 11th - the final day of the shipping estimate. I was basically told if I do not like the shipping dates then cancel.
UNBELIEVABLE do not do business with this company. They lie about shipping and delivering which puts people in a bind. If I was made aware of the false and misleading shipping estimates, I would have never ordered the items. It is an awful business model to mislead, ignore and lie.
all I received was a three drawer cabinet and a desk top with nothing to hold up the other end. In an ongoing communication they started by offering a 130.00 discount...for an unusable piece of junk, Then 50%, then asked me to donate it to salvation army so they could get a tax receipt. These people accepted no responsibility, had to have my bank intervene. Will be filing a complaint with BBB and seeking to have Best Buy, Walmart and Lowes remove them from their platforms. Brutal experience.
I ordered a twin bed from them. It came without a headboard! What i did receive was damaged. I emailed them and they said they would give me a refund. They never did. I contacted them again and again they said they would give me a refund. They never did. Then they disappeared. luckily i used PayPal and was able to get my money back by filing a dispute. If not for PayPal, I'd be out almost $600 and left with a bed with no headboard. DO NOT ORDER FROM THEM. I will go with a local furniture store next time.
Company can not deliver on what they promise on their website when it comes to delivery. Ordered outdoor furniture on 6/13 and had to follow up with them via email to see status (no customer support hotline) even though it said product shipped. On 6/23, notified that furniture is not available from manufacturer. Beware of their false promises on fast shipping.
I purchased a L shaped desk for around $800 dollars. First off; DO NO BUY A DESK FROM THIS COMPANY. It came in 4 very heavy boxes. NOTHING was pre assembled. It came in a million pieces; I kid you not. Most folks would not even bother after you see the gazillion boards, screws, ect....It took a whole day for an expert to put together. You are better off buying locally and having it delivered and set up. This was a true nightmare and on top of that there was damage to parts of the desk. I am waiting on some kind of credit. So far they have asked me for the part number as if to say they will replace the part only. I am not about to dissemble this disastrous purchase. IF you decide to go against my reccommendation; I urge you to unpack 1 box and you will see what I mean. NEVER, EVER, AGAIN!!!!!! Wish I could attach pictures. Worse purchase of my life!!!
The worst customer service I have ever experienced. I placed on order on 4/27 via Houzz (Homesquare is the seller) and I have tried contacting them over 10 times with no luck. Their phones are down due to Covid, which is understandable; however, if you let your business remain open online and you are taking orders, there is ZERO excuse not to answer emails. When you call, they say the best way to communicate is via email for a 24 hour response. I emailed over a week ago (and many times since) with NO response. The order has not been shipped (was supposed to be by 5/7) and the arrival times keeps pushing back. I want to cancel the order so I can move on and purchase something else, but nobody will respond to me. It is beyond frustrating. BEWARE! I would NEVER purchase something from them again. I have also tried contacting Houzz and they have been zero help as well.
I ordered a black Curio cabinet that was supposed to be delivered on February 21st..The cabinet never came and now I can't seem to get in touch with them about it..Never Never ever order anything from them.I will be contacting the BBB.
I ordered this item only to receive half the bed after over 2 weeks of waiting that should have shipped in 3-7 days. The manufacturer cancelled the order 3 times before sending only the headboard and footboard nothing else. After not being able to contact anyone I finally got a person 2 days later and after several emails.The customer service said she would put a request into the manufacturer to inquire about the 2nd box that was never received and would hear back in a few days. She sent an email saying she had done so and would credit my purchase 10% for my trouble. I waited a couple extra days and called saying I still did not get the replacement parts nor any response. I was told they had to start the process again and wait 3 more days. I said what I did receive was damaged so I wanted a whole new bed. They said it was processed the next day in an email. Fed ex confirmed a tracking number but it was cancelled again by the manufacturer, then sent out again a few minutes later. Once again I received an email that they had shown only one package sent out and would try to contact the manufacturer to find information on the second part of the order. I got the 1st part of the order today and it is a second headboard and footboard. Now I have 2 headboardscsnd 2 footboard and never have received the rest of the bed. It has now been over a month and numerous emails and phone calls. Cymax and homesquare has awful customer service, and is a complete RIP off. I am contacting the Better Business Bureau about this and thank god I ordered thru Walmart.com who got me my refund on cancelling the order. I will order from a know furniture store. Stay away from this company.After this experience I have read numerous reviews of similar stories. DO NOT BUY FROM THEM!!!
I found a perfect king bed on their site so I ordered it.
After several days I wanted to get a delivery estimate only to find out that one wasn't available for my order. I tried calling several times but there is no apparent way to speak to a human on the phone.
It turns out that the manufacturer had discontinued this item but they couldn't be bothered to tell me this, even after going through their customer support procedure of sending an email and hoping someone responds. I was able to cancel my order, but the charge went from 'pending' to 'current' - they charged my credit card the full amount when I cancelled the order. Their literature says 7-10 days to get a refund. I have opened a dispute with my credit card company, hopefully this can be accelerated.