Kendra Scott31 reviews

32% Would buy here again

Featured Reviews

Most relevant positive review

  2024-02-11
Pendant purchase for Christmas

I got a pendant for my granddaughter at your store as a Christmas present. But, when she opened it on Christmas day, she said she would like the same necklace but in gold instea... Read onBy: Hermann

Most relevant negative review

  2024-03-14
Necklace and earrings

Oh my gosh, I am seriously livid right now!! I bought this necklace and earrings set online for my best friend's birthday gift, and it hasn't arrived yet after 11 days... Read onBy: Schmeler

Review with most votes

  2020-05-01
Necklace and Earrings

The service reps at Kendra Scott when above and beyond to fulfill our order. They worked with us and the sales representative Brittany E. was so kind and patient with us and aga... Read onBy: Sav

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    Earrings, necklaces

    Service is good; jewelry is beautiful to start out. In no time, it tarnishes. Don’t waste your money.


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    parsons earrings

    I ordered the new white pearl parsons (in addition to a pair of teal parsons and some other purple earrings). I wore the white pearl parsons last out of the 3 I ordered and upon putting them on, I realized the back was very unstable (i.e. it was wobbly and will definitely break). In addition the stones of the earrings I ordered are not like what I've received in the past. I've been a customer for several years and with the last order the merchandise had a "cheap" feel and appearance - not worth $88.00 a pair and not sure what kind of "real" stones they're using these days. I reached out to customer service and they can't offer an exchange because they no longer have the item in stock, I can't get my $$ back because I'm just past the 30 days (again please remember I ordered and wore 2 other pairs previously) and they don't do repairs - they offered me a merchandise credit if I return the earrings. While I acknowledge the "option" - I would expect more from a company that claims their product is "thoughtfully" crafted. Just overall poor customer service, especially for a loyal customer that has spent a sh*t ton of $$ over the years and got all my friends wearing the brand. Thanks for sticking it to me!


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    Ear rings

    First off this website does not allow you just check off just one star. The product that Kendra Scott is not of good quality. I purchased a set of ear rings. I emailed in requesting what my options where all they are able to do is let me purchase another earring at half the price. Even worse they drag you around d email after email basically just repeating the same thing. This product is not worth the money. Will be taking my business else where.


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    Necklace

    I visited the Friendly Shopping Center store with my friend Brenda Smith on 3/10:2021. Two helpful young clerks, Hannah and Rose, helped me select a birthday necklace. My friend and I looked at many lovely pieces and the clerks were very patient and friendly.ññ
    The jewelry was beautifully displayed and accessible for trying them on. I am very happy with every aspect of shopping there.


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    5 pairs of earrings and several necklaces

    The products look ok, but you must purchase KS necklaces and earrings to be able to wear them together. Otherwise the colors don’t match. I wanted to be able to wear existing jewelry with the KS and cannot. Also the earrings fall off. I have already lost two. I will not be purchasing from KS again.


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    Earrings and a Kendra Scott frame

    I just had the most wonderful experience at the new Highland Village store in Houston, TX. Grace U very graciously and patiently helped me find just the right pair of birthday earrings. The new store is lovely. I recommend you visit when you can, and ask for Grace! She's awesome.

    Kenda Scott is the worse company for customer service. They don't return phone call and emails. I am beginning to serious wonder about them.


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    The fern simple necklace in gold

    The necklace was a gift from my boyfriend and a year later it looks tarnished, corroded and dull... $50 dollars for something that looks like I bought in Claires...


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    Necklaces, earrings and bracelets

    I love Kendra Scott jewelry. I have bought so much in the past year for both my daughters and myself. I had ordered jewelry a while back that I did not receive. Straight away I got back to KS, and explained the situation. I was told I would get a refund, and it didn't happen. A while later I contacted KS, and they said the window to UPS had closed to file a claim. So ridiculous because that should be their loss for not following up with the claim in a prompt manner. The loss should not be passed down to the customer. I am a blogger/influencer and shall immediately cease all promotion of Kendra Scott as I can't in good faith recommend a line that doesn't have exceptional customer service. Gorgeous jewelry, but awful customer service.


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    Earrings

    I returned their items and I am still awaiting a refund. In 2020 it takes this company 15 business days to return your money although I returned their unused merchandise several weeks ago.


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    Chastain ring

    Ordered this fine jewelry piece the end of November after losing my mother. In February when I put it on to wear, I noticed that the moonstone was cracked. I contacted Kendra Scott & was told that they would repair. Then the next day was told that it was after 30 days of purchase so they would not repair. I have only wore the ring 3 times since I purchased.
    I like Kendra Scott jewelry & was looking to purchase some other items. But since they do not stand behind their products I will shop at a local jeweler that will.


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    Would buy here again
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    Necklace and Earrings

    The service reps at Kendra Scott when above and beyond to fulfill our order. They worked with us and the sales representative Brittany E. was so kind and patient with us and again went above and beyond to help us pick out the perfect gift. I could not be more impressed!




About Kendra Scott

Are you looking for jewelry to accessorize with? There are millions of jewelry on sale and choosing the right kind can be difficult. Simple & elegant is always better and that is what Kendra Scott offers to its customers. Whether you are looking for a beautifully crafted necklace or earrings you will find them at Kendra Scott.  You can read honest reviews on US-Reviews from customers who already own jewelry from Kendra Scott.

About Kendra Scott

Kendra Scott was founded in 2002 and has grown to become a leading brand in the jewelry and fashion world. Throughout the years Kendra Scott has created a collection that has won loyal fans and celebrities alike. Kendra Scott partners with organizations whose outstanding results improve health, drive innovation and create opportunity while giving back.

Services Offered by Kendra Scott

Customers can shop from Kendra Scott online store from the various collection on offer which includes summer collection, spring collection, classics, special occasions, birthstone colours, wedding & events all from the comfort of their homes. Customers are able to check the status of their orders whether it's a necklace, earrings, bracelets, charms, jewelry boxes and organizers once they are shipped. Kendra Scott offers free ground shipping on all its products within the contiguous United States only.

Customer Service and Support

Kendra Scott is dedicated to providing exceptional customer service and support. Their friendly and knowledgeable team is available to assist you with any inquiries or concerns. For personalized assistance, you can contact their Customer Service department via phone at [Customer Service Phone Number] or reach out through email at [Customer Service Email]. Your satisfaction and jewelry experience are their top priorities.

Return Policy

Kendra Scott values your happiness and offers a straightforward return policy. If you're not completely satisfied with your purchase, they provide a hassle-free return process within [number of days] days. Please refer to their website or contact Customer Service for detailed instructions on initiating a return or exchange.

Kendra Scott Reviews and Testimonials

Have you bought any jewelry from Kendra Scott? What is the quality of the jewelry on sale at Kendra Scott like? Writing your review of Kendra Scott products and services helps other customers make informed decisions before they commit to buying and you can do so on US-Reviews.

 


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    Contact Information

    🌐 www.kendrascott.com



    Categories Kendra Scott

    Fashion | Online Shop


    Page Statistics

    Seite online seit: March 12, 2024
    Letzte aktualisierung: November 29, 2024