The Ayurveda Experience Reviews

: 65
51% Would buy here again

Spotlight: What are our customers saying?
Write a review

J
Julia
It’s been 10 days since I payed and place my order and I haven’t got a tracking number. When I checked it says when they are ready to shipped my order they will let me know. How much longer do I ha...Read on
A
Anusha
I had ordered on the 12 September order still not dispatched order number Read on
T
Thoa Nguyen
I ordered 2 oil bottles after 11 days haven’t arrived Read on
J
Jennifer Niles
Received order very quickly and just started it today! So far I love ur! Very good feeling cant wait to see how it works! Will update my review in two weeks! Thanks for a smooth transaction!Read on
T
TB
The writing on the packages and instructions are too small to read. The eye product only looked half full. For the amount of money, and the length of time it doesn’t seem reputable to me. I sent ...Read on

All reviews (65)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    #171-454333

    It’s been 10 days since I payed and place my order and I haven’t got a tracking number. When I checked it says when they are ready to shipped my order they will let me know. How much longer do I have to wait? It’s frustrating

    Hi Julia, we hope you received the products on September 28. We have sent the tracking information via email. Do let us know if you need further assistance.

    I have ordered 3 product.2 Has been received and 1 missing .I am freaking out now.
    My order number is #171-457852.
    Please advise ASAP.
    .

    Hi Zeehan, we hope you received all the products. We have shared the information via email. Do let us know if you need further assistance.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    The day and night oil and eye butter

    I had ordered on the 12 September order still not dispatched order number

    Hi Anusha, thank you for reaching out. We are checking with the shipping team and update you via email.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    So bad delivery

    I ordered 2 oil bottles after 11 days haven’t arrived

    Hi Thoa, we are extremely sorry for the delay. Due to the current situation, some of the shipments are getting delayed. We hope you received the product on September 16.
    Do let us know if you need further assistance.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Kesaradi oil + Day & Night combo

    Received order very quickly and just started it today! So far I love ur! Very good feeling cant wait to see how it works! Will update my review in two weeks! Thanks for a smooth transaction!

    Hi Jennifer, thank you for your feedback. We hope you'll enjoy the oils. ????


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2 items

    The writing on the packages and instructions are too small to read. The eye product only looked half full. For the amount of money, and the length of time it doesn’t seem reputable to me. I sent everything back and have confirmation they were delivered on 8/22 and 8/24 with no promised refund. Each unopened and per the return policy yet nothing is done so far.

    Hi, thank you for reaching out. We are sorry for the experience. Please provide the order# so that we can check the details and help you out in the best possible way.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ajara Skin Care Set & Lip Balm

    I just posted this but accidentally put it under someone else's so apologies for the repeat here. I've had a problem with an 8/2/20 order that I finally received on 8/19/20 and have emailed customer care twice now on 8/20 & 8/25 , yet have not received any response,. My Ayurveda Order # is 171-431584 & my customer request # is 181244. I've had a good experience with your company up until my last order. Today I tried reaching out again by calling the customer care number on your website, only to get a prerecorded message to leave a message. In short, 5 products I received appear tampered with and possibly used before shipping. All of these 5 items were delivered with no protective seals or wraps. I feel very uncomfortable using these products due to safety concerns, especially during the unknowns of the current global pandemic. It has been over a week now since I have tried (multiple times) to contact your company regarding this issue. Could someone please respond back to me? Thank you.

    Hi Michele, first of all, we are sorry for the inconvenience. We have responded to your email. We would like to inform you that Ajara products are shipped directly from the manufacturer, so as long as your order was received with the label seal on the outer shipping package we can confirm that this order has not been tampered with. Do let us know if you need further assistance.

    I gave a review on an Ajara Skincare order 8-26-20 with concerns of products not being sealed. With Ayurveda Experience responding that they ensured the safety (both replying here and they personally emailed me), I decided to trust they were safe and used all of the products. I have to say I am impressed and am ordering again with the hope that they are indeed working on fixing the label seals for future packaging. I know the company continues to have issues with their shipping/delivery being more timely. I hope they are able to get that worked out as they really do have a superior product line that delivers for reasonable prices. I hope my follow-up review might help one who is on the line deciding if they should try it or not. Now AE...please work on the shipping/delivery:)


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    3 differents kit

    Well just like everyone else I purchased products on August 4, 2020, my card was charged, I was sent an INVOICE NUMBER 171-432883, but no shipping confirmation. So here we are waiting, 9 days now. Could someone please check on this and email me the order and tracking number. Thank you

    Hi Laura, we are extremely sorry for the delay. Due to the current situation, our international shipments are getting delayed. We hope you received iYURA Manjish Glow Elixir. Eye Care and Facial Kit products are in transit and are expected to be delivered in a few days. We have sent you the tracking details via email. Please contact us at [email protected] in case of any concerns.

    So why don’t you say that on Facebook instead of continually saying 4-8 business days ... wishful thinking or just straight out lies ????


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Kesaradi face oil

    Am still waiting for my order up till now no respond so sad

    We are sorry for the delay. Please be informed that your package is Out for Delivery and expected to be delivered today. We have shared the tracking status through email.
    Do let us know if you need further assistance.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Manjish Glow Elixir

    Packaging is smart. Did not like the product. The smell was that of rancid fry oil; which was not enjoyable. Had to wipe it off for that reason. Noticed the color added to the product made my face look red and angry. I would not recommend. Maybe the worst product I have tried. I am requesting to return the product now. Not at all a pleasant experience.

    I placed my order on July 24 up till now now respond so sad

    Hi Adeola, we are sorry for the delay. Please be informed that your package is Out for Delivery and expected to be delivered today. We have shared the tracking status through email. Do let us know if you need further assistance.

    Hi Casandra, we are sorry to know you did not like iYURA Manjish Glow Elixir. We would like to inform you that the oil has an earthy smell, it doesn't have any fragrance or essential oil added in it.

    iYURA Manjish Glow Elixir is pure, herbal formulation - hundreds of women have loved it and have benefited from it. All iYURA products are absolutely clean, free of any additives, chemicals, binders, etc. We have shared return details with you, once we receive the return package, will refund the order. Thank you.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    do you ship to Australia

    Hi Team,
    I want to purchase your goods but worried that you may not be shipping to Australia due to the strict quarantine laws- can i know if you ship here and how long it normally takes as I can see some people have had to wait for 6 to 8 weeks?

    Dhanushi didn't seem to get any response. I have the same question.
    People from the above list had issues with delivery which wasn't delivered and shipped after a month.
    I was actually about to purchase but reading the reviews, it changed my mind completely. especially having to ship it over to Australia.

    Hi Dhanushi, we do ship to Australia. We take 5-7 business days to deliver an order to a physical address and 10-12 business days to a PO box address in Australia. Thank you. :)

    Oh please!! I ordered 7 days ago and haven’t even got an email with tracking/shipping yet!! That blows that story doesn’t it? Are you going to actually respond to any emails? Seems like just another scam, do not buy from this company!!

    Hi Kerry, first of all, we want to apologize for the experience you’ve had. It’s not our usual standard and I understand how frustrating this must be. Unfortunately, due to a technical error, the order was not processed. We have informed the shipping team to ship the order on priority. We truly apologize for the inconvenience and hope you will give us an opportunity to serve you better in the future.


Others also viewed