Wellbots28 reviews
This score is based on 28 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Came through, but not perfect
I needed something after my electric bills spiked and a storm knocked power out for days. Customer service was actually helpful — patient on the phone and answered my dumb questions. I ordered the Delta with the LFP battery and a 160W solar panel. Shipping to Hawaii took longer than promised, and the ETA changed twice, but it showed up undamaged. It runs my fan overnight without fail and pays for itself in comfort. Want a bigger wheeled unit next time, but this one works and saves me money now.
Island backup that works
First night after I set it up I half expected drama — you'd think stuff like this in Hawaii would be easy, but I've been burned by big brand promises. I ordered the Delta with 160W panel and an ion-phosphorus battery they say should handle ten years of cycles. At first I doubted the runtime, but it runs my fan all night, no hiccups, it just keeps going, keeps the place cool. Shipping was smooth to the islands. I'm eyeballing a bigger wheeled unit to run half the house.
Quietly satisfied
I was halfway through my morning coffee when I found out my son had secretly ordered me a gift — and then tried to cancel it. At first I worried it would be a mess, but a rep named Manuel actually called me, walked through the options, and handled everything without drama. That’s the moment I relaxed, honestly. Delivery showed up earlier than expected and the box was intact, so yeah, that sealed it. I’ve had worse run-ins with other vendors, so I’m quietly glad these folks did right by us.
Not worth the hassle
I wouldn't recommend ordering from them if you need anything handled quickly. I bought a gadget I use every morning for my commute and wanted to change the color right after ordering — seemed like a minor tweak. I reached out via live chat within minutes, waited and waited, and only heard back hours later saying they'd change it. Next day the order still showed the old color, so I emailed. Three days later they replied that it had already shipped and they couldn't change it, but I never got any confirmation or tracking info, the order still said I'd get an email when it's ready. The weird part: the actual item, when it finally arrived, works fine and was packaged decently, nicer than I expected. So yeah, the product itself is okay for daily use, but their communication and shipping were a mess and cost me time and stress. Wish they'd actually respond like they promise.
Garage pity party for my pool robot
I was literally staring at the Dolphin E30 in my garage thinking, huh — this thing quits after a few weeks? Bought it 6/1/23 and by late June the unit was acting up. I called the seller and they told me to deal with Maytronics/Dolphin directly, so fine, I did. Sent it in for repair three separate times (yes, three) and paid the shipping each time. Every time Maytronics said it was fixed, sent it back, and every time I unpacked it and… same issues. I emailed Wellbots with the whole chain — receipts, repair notes, screenshots — and their reply on 9/29 was basically “you’re outside the 30‑day window, we can’t help, buy an extended warranty next time.” Seriously? I’ve bought from them once before and it was smooth, so that’s why this sting was worse. Look, when the robot runs it cleans well — no lie, that part is good — but the repeat repairs and being left footing the bill while the thing never really worked was maddening. I was just hoping for a refund or a working replacement. Not perfect, not even close, but it does have its moments.
Portable power generator purchase
I just bought a portable power generator from Wellbots and I gotta tell you, it really impressed me. When the power went out in my neighborhood for two days, that generator kept everything in my house running like normal with just one battery. I was so impressed, I decided to get another battery and a solar panel so I’m totally ready for any future outages. Now I feel good knowing I’ll have electricity if there’s another disaster.
Information needed, easy purchase process, quick delivery, perfect condition
I was really impressed with all the info I found online about the product I wanted. It gave a clear list of what came with it and broke down all the details about how it was made, which made it way easier for me to decide. Buying it was a breeze, super simple and hassle-free. And the best part was how fast it got delivered - just a few days, even though I wasn't rushing. When it arrived, it was in perfect shape, showing they really took care with the packaging and handling.
Onyx Boox Palma
I just got the Onyx Boox Palma from Wellbots, but it was actually back ordered when I ordered it. Even though it took longer than expected, Wellbots kept me in the loop the whole time. Their customer service was top-notch and really helped me out since I was a newbie customer. The device showed up a little later than I thought, but overall, I was pretty satisfied with how everything went down.
Lost order due to FedEx snowstorm mix-up
My order got lost in a snowstorm all thanks to FedEx, but let me tell you, Wellbots really came through for me! Stan did some serious magic and managed to find my order and even gave me a full refund. Their communication was on point, so I felt good about leaving it in their hands without having to worry about stopping the payment. They've definitely got my loyalty for any future purchases!
Smart home device
I recently bought a smart home gadget from Wellbots and had an awesome experience. The customer service dude, Noah, really knew his stuff and helped me choose the perfect product for what I needed. He listened to what I wanted and gave me some great advice, which led me to pick the right thing. When the product arrived, it came super fast and I had it up and running in no time. There was a small problem with a missing part, but Wellbots took care of it right away without any trouble.
E-bike purchase
I just bought an e-bike from this online store and let me tell you, I am seriously blown away by the deals they have. I ended up saving more than $1100 on my purchase, which is just incredible. It was a nice surprise to find the exact product I wanted at such a good price. Wellbots really does have some of the best discounts out there. The whole process was easy and trouble-free, and I couldn't be more pleased with what I got.
Battery back-up systems and accessories
As a regular customer at this company, I have always counted on their great products and amazing service for all our electronic business needs. We've spent a bunch of money on battery back-up systems and stuff, and everything has been top quality and worked like a charm. They have a wide variety of products on their website which makes it super easy for us to find what we're looking for, and the product descriptions are really helpful. The shipping is always fast and no hassle, and if we ever had any questions or problems, their customer service team was quick to help us out. We are really happy with this company and will definitely keep using them for all our electronic needs moving forward.
Electric bike purchase
I just got an electric bike and ordering it was easy. It came pretty quickly, but when I put it together, I had a problem with a wire that got cut connecting to the control system. I tried reaching out to the manufacturer and Wellbots to get help with replacing the cable, but it's been really hard to communicate with them. Now, I can't use the bike like I wanted to. It seems like it would be perfect for me, but the lack of support in fixing this issue is frustrating.
EcoFlow Delta Pro Ultra system
As a first-time customer at Wellbots, I had a bunch of questions about the EcoFlow Delta Pro Ultra system. I gotta say, I was really impressed with how knowledgeable and attentive Kartik was. He took the time to answer all my questions, gave me some great suggestions, and made sure I was picking the right product for me. Wellbots had the best price on the system and they even honored a dealer coupon that others wouldn't. I didn't have to worry about any hidden fees or sales pitches, and they even threw in an extra cable and connector box at no extra charge. Kartik checked in to make sure I got the unit and that it was working properly. I was so blown away that I ended up making a second order and saved even more through their cashback program. Wellbots doesn't just have awesome products, they also provide top-notch customer service. I highly recommend them for their personal approach and focus on making sure customers are happy.
Ecoflow Delta 1300 Solar Generator
I highly recommend the Ecoflow Delta 1300 solar generator, especially after watching Pinball Preparedness on youtube. Got a really good deal on it. Noah, the guy I talked to on the phone, was super helpful and nice. Definitely gonna buy from them again. Everything went smooth as butter with this purchase.
Pool cleaning robot
I just got a pool cleaning robot from this company, and I'm so glad I did. The customer service was top-notch and the warranty service was great. It feels good to know the company backs up their product. The robot, Ariel, has really impressed me and now my pool is looking super clean, almost like brand new.
Huge Savings on Electronics
I recently bought some electronics from another store, but when I saw the same stuff on Wellbots for way cheaper, I decided to return the original purchase and get them from Wellbots instead. The shipping was super quick, and I liked how fast they responded when I texted them for customer service. Now, I always check Wellbots first whenever I want to buy electronics. At first, I didn't trust the low prices, thought it was too good to be true, but I ended up saving more than $2000! Now I'm a loyal customer and will keep shopping with Wellbots for all my electronic needs.
$1,000.00 purchase
I just made a big purchase from Wellbots after hearing tons of good stuff about them. And let me tell you, from the minute I ordered to when my item arrived, Wellbots really came through for me. They even helped me out when a small problem came up with my order that wasn't even their fault. Their customer service is top-notch and they really care about making sure you're happy. I definitely suggest checking out Wellbots if you want top-quality products and great service.
Easy to Fly Drone
As someone who's tested out a bunch of flying bots before, let me tell you, the wellbot drone is a total game-changer. Other drones I've messed with were a pain to control, but this one? So easy to fly. It keeps itself nice and level, stays at the right height - perfect for newbies or pros. And that headless feature? Genius. I can zip that drone around in all sorts of directions without getting mixed up about which way is what. Taking off and landing? Piece of cake with this wellbot drone.
Electric canner purchase
Wellbots had the exact electric canner I had been wanting for Christmas, and it was way cheaper than Amazon. Saved myself around 40 bucks and the shipping was super fast. Got my order in less than a week, just in time for the holidays. The canner itself was top-notch quality and the whole buying process at Wellbots was impressive. While they may not have as many options as some other stores, I'll be sure to start my search with them next time I'm in the market for high-end stuff.
About Wellbots
We live in an era when interconnectivity is the norm. In truth, we have graduated from Smart Gadgets to Smart Houses, and now, we even have a few Smart Cities around the world through interruptive technological advancements like Artificial Intelligence, IoT, etc. Wellbots is a company that provides products needed to achieve ease of connectivity across the different levels of society. However, before giving them a try, read customer reviews of the company left for them here by customers who have shopped with them in the past.
About Wellbots
Wellbots is a company that retails Smart Products via their eCommerce platforms. The company claims to have grown to become an authority in the IoT (Internet of Things) industry, partnering with brands such as iRobot, Segway, Sony, Garmin, Ring, August, Polaroid, and DJI. Wellbots also releases an annual ranking of Smart products on the strength of its strategic alliances and being a Google Trusted Store. Wellbots is headquartered in New York, USA.
Products and Services offered by Wellbots
The products offered by Wellbots include Drones (with categories like Consumer, Enterprise, Waterproof, Underwater and Refurbished drones) and Accessories, Cleaning Robots (such as Robotic Pool Cleaners, Robotic Lawn Mowers, Robotic Vacuums, and Robotic Window Cleaners) and Accessories, and Electric Scooters (E-Scooters, Underwater Scooters, Electric Bikes, etc). Other products are the Connected Health category such as Wearables, Power Banks, Power Stations, Air Purifiers and Connected Scales, Smart Home Products, Pet Products, Smart Toys, Audio, and Video and Accessories. At Wellbots, they are happy to offer free ground shipping on ALL orders worth over $100 shipped to the continental USA. Orders will typically arrive within a week after the order is placed, depending on inventory and the shipping method you have selected. You will receive a tracking number as soon as your order has shipped. For now, they only ship to customers located in the continental US. Items are eligible for a return for up to 30 days from the order date. (Swellpro and GreenBike: 15 days). GreenBike: You can return your purchased item within 14 days from the date of your purchase. In the case of buyer’s remorse, returns can only be accepted for unopened boxes (customer pays for shipping and 15% restocking fees will apply). If your product is defective, please contact them to troubleshoot your product or replace it if it is deemed defective. If the order arrives damaged, you have a 48 hours period to send those pictures and contact them for returns. Wellbots accepts payments via major credit cards (AMEX, VISA, MasterCard, JCB, Discover), PayPal, Diners Club, Shop Pay, Google Pay, Venmo, Apple Pay, and Elo. For more inquiries, contact them at contact@Wellbots.com or call them at 646-741-2067.
Compliments, Complaints, and Opinions
Have you used any products from Wellbots before? If you have, would you recommend them to your friends? Kindly drop your review below and share your thoughts, overall experience(s), and tips on how the company can improve on its products and service delivery for a better clients’ experience.
Details
Contact Information
750 Lexington Avenue, 9th Floor
10022 New York
United States
Categories Wellbots
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Last update: January 2026
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Review with most votes
Segway X260
Fantastic website, easy to navigate and the most competitive prices out there. Customer care was great and very transparent. I appreciated their high touchpoints and updates. Wi... Read onBy: Kartik