wherelight Reviews
Reviews (14)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Prescription glasses purchase
I just bought some new prescription glasses and it was a pretty good experience. I messed up and forgot to update my prescription before I ordered them. I sent an email to see if I could still change it, and I was pleasantly surprised by how helpful the customer service team was. They were able to update my prescription without any problems, which was awesome. The glasses fit great and look just like I wanted. And the lenses are super clear - I can see much better with these glasses than the ones I got somewhere else. I'm really happy with my purchase and the service I got.
Five pairs of glasses
I got five pairs of glasses from this place and honestly, I'm super pleased with my purchase! The selection on their website was awesome and I found some really cool styles that I totally vibed with. When they showed up, I was pleasantly surprised - they looked really nice and not flimsy at all, definitely top-notch quality. I've been getting tons of compliments every time I wear them out. They fit great and are so comfy for all-day wear. On top of that, they came pretty fast after I ordered them. I would absolutely tell all my friends to check this place out!
Five glasses with perfect prescription
The customer service at this online eyewear store was seriously awesome! I gotta give a shoutout to Phyllis for really going the extra mile to make sure all my needs were taken care of quickly. So, I kinda messed up my PD measurement and had to switch it for two of the five pairs of glasses I bought. But Phyllis took care of it right away, no problem. All five glasses showed up in perfect shape and with the right prescription. I'm totally pumped about my purchase and super satisfied with the service I got from this company.
Glasses with bifocals and progressives
I was pretty annoyed at first because my order was taking forever to process and ship, especially with the holiday going on. But I gotta give props to them for shooting me an email about the delay and hooking me up with some sweet discounts to use next time. That was a cool move. Finally got my orders and they actually came right when they said they would in the email. The glasses are top-notch - strong frames and super clear lenses. I'm really happy with what I got and for sure will be coming back for more.
Multiple glasses purchase, exceptional customer service
I bought some eyeglasses recently and the customer service team was great. Had a little problem with one pair, but I shot them an email and they got back to me quick. They fixed everything up and now I'm waiting on my new pair. Their glasses are really good quality and their customer service is awesome. I definitely suggest checking out their stuff.
Eyeglasses
My experience ordering glasses from this company was awesome! The whole thing went super smoothly and I really liked how easy the website was to use to pick out and personalize my glasses. The customer service folks were also really great and quick to help with any questions or issues I had. I could tell they put a lot of effort into making sure my order was just right. I'm really happy with my purchase and would definitely tell others to check out this company.
New glasses purchase
I'm really happy with the new glasses I got from this company. Ordering was super easy and I was able to change my address without any trouble. The customer service was great - the reps were friendly and helpful. The prices were fair and I think I got a good deal for the quality. I'm really digging my new glasses and I've gotten lots of compliments. Overall, I'd give my experience a solid 10 out of 10.
Purchased three pairs of glasses (sunglasses, regular glasses, and a combination)
I just bought three pairs of glasses from this company - sunglasses, regular glasses, and then a pair that's both sunglasses and regular glasses. Had a little problem with one pair, but the folks on the customer service team were super helpful and took care of it right away. Really happy with my purchase and definitely planning to buy from them again.
rdtgjryg
These glasses did not fit well, andcUSTOMER sRVICE pHONE NUMBER +1...8O5(...706...7466(
cUSTOMER support pHONE NUMBER +1.8.0.5.7.0.6.7.4.6.6)...
they made me dizzy. And i am getting no help form customer service to return or get a refund. I will never order from here againdizzy
These glasses did not fit well, and they made me dizzy. AndcUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 i am getting no help form customer service to return or get a refund. I will never order from here againNever had the opportunity
Why is there no phone number to seek help from?
Tom Friddlethe glasses made me dizzy and they they wont answer my emails
These glasses did not fit well, and they made me dizzy. And i am getting no help form customer service to return or get a refund. I will never order from here again
1 pairs of glasses
horrible they don't have a phone number to talk to someone and my glasses came and the prescription is right but there so blurry i can't wear them so beware.I also have 2 m ore coming they better be right ...
2 pairs of glasses
After 5+ asks never got,sent many texts,the info. given da time was Lies,the Tracking number were also wrong (3) different times,tried to tell me delivered yet wrong name, state,they refuse to contact me,filed with postmaster general in CA,police Dept my bank,the burden of proof lies with Wherelight,yet plz be careful if order here,if there is a perfect souluty why have they not contacted me,one could think I've been scammed??plz be careful ☹️
