Spotahome Reviews
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A Stress-Free and Enjoyable Moving Experience with Spotahome
As a client of Spotahome, I have had a fantastic experience with the company. From the moment I started looking for a new apartment, the platform made it easy for me to find the perfect place that met all my needs. The user-friendly interface and detailed descriptions of each property allowed me to make an informed decision without having to physically visit each one.
The booking process was seamless, and the team was always available to answer any questions I had. I appreciated the transparency of the process, and the fact that all the necessary information was provided upfront, including the cost of utilities, internet, and any other fees.
Once I arrived at my new apartment, I was pleasantly surprised to find that it was exactly as described on the Spotahome website. The team even provided me with a welcome pack, which included all the essentials I needed to settle in.
I would highly recommend Spotahome to anyone looking for a new apartment. The company truly made my move stress-free and enjoyable.Digital Nomad accommodation
I've been having a tough time trying to find a place to stay while I travel and work as a Digital Nomad. A lot of landlords and rental agencies want paperwork that's only from the country I'm in, which has been a major roadblock in finding a place to live in a new spot. But, Spotahome totally got the struggles of being a Digital Nomad and really came through with top-notch customer service to help me easily find and book places to stay for a decent amount of time without all the usual hassle. And when I hit a snag with a landlord, Spotahome quickly fixed the problem and even hooked me up with another place to stay before I got there.
Student accommodation in Barcelona
I was looking for a room to rent in Barcelona as a student for a semester and I stumbled upon this platform after checking out a few other accommodation sites. I ended up choosing them because they showed their commission upfront before booking, which I liked because it can be confusing on other sites. Plus, they were super quick in responding to all of my questions within 2 hours via chat and email. Within a day of booking, I got the invoice for all the costs. Everything has been going really smoothly, and I'm crossing my fingers that the room looks just as good as it does in the pictures and video on the site.
Rental property manager recommendation
Working with Hollie as a property manager has been amazing! She really knows her stuff and works hard to make sure both me, as the landlord, and my potential tenants are happy. Hollie goes the extra mile to keep the tenants happy and the property in tip-top shape. She helped them find the perfect room, making sure they have a great experience. Her communication is on point, and she's always quick to deal with any problems that come up. I definitely recommend Hollie as a property manager!
My experience with the agent Jesús Ruiz
I had a really great experience with Jesús Ruiz as my agent. He was super helpful and understanding the whole time we were looking for my new home. Jesús always kept me in the loop and pointed me in the right direction, which I really liked. His professionalism and eye for detail made everything go smoothly and without any stress.
Amazing experience, great communication, calm location
I absolutely loved staying at this apartment! It was just like they said it would be, and Lucia and Jesus, the hosts, were amazing at keeping in touch. They were super quick to respond to any questions or issues I had. I would definitely suggest this spot to anyone looking for a calm and nice place to stay in Barcelona. It's really close to lots of restaurants and not too far from cool spots like the Sagrada Familia.
Study room rental in Madrid
I finally got the room I wanted in Madrid, but there was a delay in the landlord getting back to me. Overall, it was a good experience. I chatted with Jesus on Whatsapp to sort out a payment problem, and we got it done in just 2 days with no issues. The website was easy to use, booking was smooth, and the property was just like the description. Customer service was quick and helpful. The virtual tour feature was really cool. Only thing that could be better is the check-in process.
Room availability and assistance
Requesting my second room through Spotahome was super easy and quick. When my first choice wasn't available, they gave me other options right away. Lia at Spotahome was awesome - she helped me choose another room and made sure everything went smoothly. She was really good at keeping me updated and answering my questions fast. Talking directly with my landlord also made me feel more comfortable and added a personal touch to the whole thing. It was a great experience overall.
Accommodation search assistance
I just used this service to help me find a place to stay for five months in Milan. I was really struggling to find the right apartment that fit all my requirements, so I decided to ask for their help. They gave me a few good options that matched what I was looking for, which made everything a lot simpler and less stressful. Because of them, I now have a place to stay in Milan for my upcoming trip, and I couldn't be happier with how it all turned out.
My rental flat
I moved into my new place last Saturday, but my landlord was nowhere to be found, so I didn't get my contract or invitation to RoomieSpot. I had to stay somewhere else for four nights, which was not fun. But thankfully, this amazing woman named Frederica from customer service at the spot helped me locate a new place. She contacted the agency and landlord, and by Tuesday, I finally got my room. Huge shoutout to Frederica for coming to the rescue!
Rental deposit not refunded
I had a pretty bad experience with this rental platform recently. I moved out of a place and was supposed to get my rental deposit back, but Spotahome didn't give me the full amount. The landlord already refunded their share because they knew the property wasn't as advertised, but Spotahome wouldn't give me my portion. Dealing with Spotahome's lack of transparency and communication was really frustrating, especially because I did everything I was supposed to as a tenant.
Urgent rental agreement
The response from Spotahome was super quick and efficient. I needed a rental agreement ASAP for an important application, and Spotahome got it done in record time. They really paid attention to my needs and took care of everything smoothly. I was so relieved to have a dependable service right when I needed it most.
Stressful search
I spent a whole year looking for a new place to live, and let me tell you, it was really stressful. Luckily, the filters and all the detailed info on the app made things way easier. Plus, the house blueprint feature was super handy for getting a clear picture of each property.
Great service, potential for improvement
The service I received was really good, but there are a few things that could be better. Like, it would be super helpful to have a way to filter the available dates for accommodations. And it would make things way smoother if there was clearer info on how much things cost and what paperwork tenants need to fill out. That would definitely make the whole experience a lot better.
Very satisfied with the service
I used their services recently and I was really happy with how everything went. The assistant I dealt with was super friendly and really helped me out. They were great at keeping in touch and the communication was always quick and clear, which I really liked. I would definitely recommend this company to anyone who wants a smooth and hassle-free experience.
Rental contract and registration documents
I've been trying to get my rental contract and registration documents, but no one's getting back to me, not even the landlord. It's super frustrating, I just want to have everything set for my appointment. Can someone please reply to my messages?
Dishonest booking practices
This company is totally untrustworthy. I wanted to change the start date of my booking to a month later, but I couldn't do it. And on top of that, they didn't even offer a refund for the change. It's obvious that they care more about money than making customers happy and being flexible.
Payment issue with great support
I had a bit of an issue with my payment, but the agents were really helpful and stuck by my side until we got it sorted out after a couple of days. Their support made me never feel like I was dealing with it all on my own! Plus, I was able to get in touch with the landlord easily and quickly once I had all the info.
Help with payment issues
I was really pleased with the help I received when I had some issues with the payment. The company was incredibly nice and assisted me in resolving the problem. They even kept my booking on hold while I sorted everything out. Lia was absolutely fantastic, she was very professional and friendly, and she definitely made everything a lot easier for me.
Review with most votes
A Stress-Free and Enjoyable Mo
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