The Healthy Back Institute - Overall Rating based on 21 reviews
Featured Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
One bottle order issues
I've been having a hard time canceling my order from this company. I only wanted one bottle, but they keep sending me more every month without asking me. It's really annoying when companies don't listen to their customers. If anyone from this company sees this, please cancel my order to Australia right away.
Unauthorized transaction
This company is such a scam. I mean, they charged me for some transaction I never even authorized after I signed up for a free trial. And on top of that, their pain relief pills did absolutely nothing for me. Like, what a bunch of crooks, seriously.
Scammy subscription
This company is such a scam! They reel you in with a so-called free offer and then hit you with this crazy subscription that you can't even cancel since there's no way to get in touch with them. My mom got duped by their sneaky tricks, but luckily I caught it soon enough and called the bank to stop all transactions. Don't even think about getting involved with this sketchy business!
Back pain relief products
I bought some back pain relief stuff from this company, but when I got to the address they gave me, it wasn't there. The suite number they told me didn't even exist, it was just a big empty field. I tried calling their 800 number to figure out what was going on, but they hung up on me two times. Seems like their customer service isn't very upfront. I've decided to send back all the stuff I bought, unopened and with the packaging, cause I don't trust how they do business.
Difficult product cancellation
I bought this thing thinking it could help with my back pain, but it didn't do anything. I'm getting up there in age and living on a fixed income, so I really need to cancel my subscription. It's just frustrating because every time I try to call the numbers they gave me, it's either busy or not working. On top of that, I got some random package in the mail that I definitely didn't ask for and I don't want to be stuck paying for it. It's a whole ordeal and all I want is to cancel this thing once and for all!
Pain relief product purchase
I bought this pain relief product from the company, but it's been a bummer. I ordered it on December 28th, got a confirmation, but still no product. I've gone to the post office multiple times to look for it, but no luck. Also, I didn't realize I was signing up for a subscription when I bought it, and ended up with $75 deducted from my bank account. I'm really disappointed in how this company has handled things - no transparency or good communication.
Unwanted subscriptions
My experience with this company has been nothing short of a nightmare. I never meant to subscribe, but somehow got stuck with a monthly charge for a product I can't even use because of my health. I've tried everything to cancel - calling, emailing, even getting my bank involved - but I keep getting ignored or brushed off. It's maddening to watch my money disappear each month for something I never even wanted. And it's even worse because I'm still dealing with back pain and now have all these useless packs stacking up. This whole thing has left me super upset and strapped for cash.
Heal and Soothe tablets
Oh my gosh, I can't believe what happened with my parents and that company. They bought the Heal and Soothe tablets thinking it was a one-time purchase, but they ended up receiving more bottles on a regular basis, even after trying to cancel the subscription. It's really frustrating and unfair. We're going to try to get our money back because it just doesn't seem right.
Lumbar Support Cushion
I gotta say, that Lumbar Support Cushion I got from this company really changed the game for me when it comes to my daily comfort. It gives my lower back just the right amount of support, which has totally helped with the pain I used to get after sitting at my desk for hours on end. The quality of the cushion is fantastic, and the instructions they included were super helpful. Bottom line, I totally recommend this product to anyone dealing with back pain.
Free trial turned into unwanted subscription
Okay, so I thought I was getting something for free, but now they're taking my money every month! And I can't even cancel it, they just gave me some address in America. The email they gave me is useless, too. Can I please just get out of this?
Heal-n-Soothe
I've been using Heal-n-Soothe for a couple years and it's really helped with all the different pains I used to deal with. I've seen some bad reviews from folks who didn't get the terms and conditions, but for me, the key thing is that it actually works. You gotta figure out the right amount that works for you, so it might take some trial and error. I recommend taking a break from it after using it for a while just to see how your body does.
Aggressive marketing tactics
Man, let me tell you about this company. They sure know how to hook you in with their pushy sales pitches, but when it comes to reaching out for help after you've bought something? Good luck with that! The product didn't come with any paperwork, so now I'm stuck trying to figure out how to stop getting more shipments. It's beyond irritating not getting clear info or decent customer service after all their ads. And then Dave saying he doesn't know how to contact customers just makes it even worse.
Free bottle order
I was actually excited about getting a free bottle at first, but then I got annoyed because I didn't know signing up meant I'd have to deal with a subscription. It was a pain trying to cancel it, took me a few tries to finally get through. And even after I canceled, I still got another bottle that I have to send back and hope to get my money back. And on top of all that, the product didn't even do the job for me. This whole thing has been a mess and I feel like I wasted both my time and money.
Enzyme treatment product for knee pain
So, I tried using this enzyme stuff for my achy knees and it was totally useless! I followed the instructions on the bottle and even took the highest dose, but it didn't help at all. And when I tried to stop the automatic deliveries, they tried to say I wasn't taking enough. Seriously, how rude! I wouldn't suggest spending your money on this product, it's a total waste.
Subscription payment issue
The customer service at this company really needs some work. I recently paused my subscription, but they still charged my account. When I emailed them about it, they said they'd give some of the money back, but I wasn't happy with that. They also said they got an empty email from me, which wasn't true. It seems like they're not organized and can't communicate well when it comes to helping customers. Plus, when I tried to delete my card details to avoid more charges, I got a message saying I couldn't remove the main payment method, which is a big problem. Customers should be able to manage their payments easily. Overall, dealing with their customer service has been a real letdown and pretty frustrating.
Ineffective product, cancellation request
I bought something from this company hoping it would help with my back pain. But it didn't do what it was supposed to, which really bummed me out. So, now I'm trying to cancel my credit card so they don't send me any more stuff I don't want. I contacted customer service to ask them to cancel it, and I'm hoping they can take care of it quickly.
Back pain relief product
I just bought a back pain relief product from this company, but it was a bummer. It didn't work as well as they said it would, and I saw no difference in my back pain after using it for weeks. On top of that, the ordering process was all over the place, and I got charged for extra stuff I didn't even ask for. When I tried to reach out to customer service, they weren't very helpful and sort of brushed me off. The whole thing was just annoying and letdown, so I wouldn't suggest this company to anyone looking for back pain relief.
Capsules purchase
I just bought some capsules from this company. At first, I was happy with the price and the product itself. But then things went downhill when I found out they had charged me way more than I expected every month without my consent. And now, I haven't heard a word from them or received anything else. I'm worried it might be a scam, so I've made sure they can't charge me again.
Unauthorized account activity
I thought I was making a one-time purchase, but turns out they went ahead and charged my account again for more stuff that didn't even work. I swear, this company is all about pulling scams. I had to call my bank to stop any more sneaky charges from happening in the future.
healthy back
LOUSY PRODUCT. PLUS THEY CONTINUE TO SEND MERCHANDISE NOT ORDERED!!!
Review with most votes
This is really effective
Read on