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Never buying from them again
You all are terrible. Customer service here is the worst. They don't give a damn about us, just our money. Save your energy, don't bother asking for help - it's just a waste of time.
Concert tickets
I was so let down by the customer service I got while trying to fix an issue with my concert tickets. It felt like they didn't even want to help me or find a fair solution. It's frustrating how they care more about making sales than helping out customers in need.
concert tickets
I got tickets to see my favorite band and I was pumped but then I noticed they were way more expensive than I thought. I tried to switch up my payment but their website wouldn't let me. Then I started thinking, what if they're the ones who swiped all my cash? That's just not cool.
Ticket purchase gone wrong
I am so upset with the customer service I got from this company. They told me the wrong way to exchange my tickets and I ended up losing $250. They said I would get a refund, but now they won't give it to me. It's just not right!
Advanced ticket purchase
I bought tickets for a big event way ahead of time, but two weeks before the show, I still hadn't gotten them. Even though I got a bunch of emails saying they were coming soon. The tracking info just said a tracking number was made, but didn't tell me where my tickets were. When I tried to get in touch with the company 48 hours before the show like they said, they didn't answer my email. I was stressing about how I'd get my tickets in time. Plus, the $18.00 I paid for shipping the tickets and parking pass wasn't refundable, even though their delivery system clearly failed. Dealing with this company has been a real letdown and hassle.
Lovers and Friends concert
Oh my gosh, that concert in Vegas was the absolute worst! It was a total disaster and on top of that, the company wouldn't even give me a refund for the ticket. Like, seriously? I would never suggest this to anyone. Like, never ever!
Ticket purchase for a concert
My experience with this company was seriously terrible. I tried to get in touch several times but didn't hear anything back. They refused to give me a refund, even though it was obvious there was a mistake in the transaction. I looked into their reputation on sites like the Better Business Bureau and Facebook, and found that others had similar experiences of being scammed. I am so mad at the lack of customer service and responsibility from this company. They really need to step up their game if they want to be taken seriously.
Boots and Hearts Music Festival tickets
I had such a terrible time dealing with tickets for Boots and Hearts in Ontario. I bought tickets to catch Sam Hunt and some other artists at the festival, but then last minute I found out that several artists, including Sam Hunt, wouldn't be there. When I asked for a refund, they said no refunds no matter what, even if some acts cancel. It's just plain wrong and their customer service is completely unacceptable. So frustrating!
Stolen event wristbands
I was so bummed when my wristbands for this event got jacked, totally messing up my plans. But Front Gate Tickets and their awesome dude, Brandon, totally saved the day. They totally got why I was freaking out, promised to fix things, and then went above and beyond by sending new wristbands. Brandon was super cool and understanding, and the company was quick and generous, making the whole situation a breeze. I seriously can't thank them enough for such killer customer service and for making sure I was happy. I definitely recommend Front Gate Tickets to anyone who needs solid ticketing services.
Refund issues
I had a problem with a refund I got for a ticket I bought. The refund got messed up, with one card getting the wrong amount back and another card getting refunded even though I didn't use it for the purchase. I tried contacting customer service several times, but they weren't very helpful and just made excuses. It was really frustrating to feel like they weren't taking my concerns seriously, and I ended up losing money because of the refund mistake. I was pretty disappointed with my whole experience with this company, and I'd tell others to be careful when dealing with them.
Mishandled ticket delivery
Ticketmaster really dropped the ball by sending our tickets to the wrong address, so we had to go pick them up instead. It was super annoying since it was our first time going to this event and we were clueless about where to go. When we tried reaching out for help on where to grab our camping pass, all we got back was a useless response that they could only help the person who bought the tickets originally. That lack of help just made things even more stressful. Overall, the whole ticket mix-up and unhelpful customer support made the whole experience a letdown.
Ticket debacle
I just wanted to grab some tickets to see my favorite band, but it ended up being a disaster! I tried buying the tickets online, and my card got charged THREE times for way more than I expected. Plus, I couldn't even get back into my account! I had to make a new one, and the prices just kept climbing. When I reached out for help, all I got was a lousy automated message basically saying, "Good luck, figure it out yourself." It was super frustrating and irritating. I doubt I'll ever use that website again!
Prepaid concert tickets
I bought some concert tickets on this site and man, was I let down! The concert got cancelled and I only got some of my money back. No one told me why or gave me a chance to get the rest of my cash back. And then to top it off, the company disabled comments and reviews on their social media so people couldn't call them out. I tried emailing customer service but never got a response. Bottom line, be careful with this service because my time using it wasn't great.
Tickets for Sick New World in Vegas
I just got tickets for the Sick New World event in Vegas from this online ticket seller, and man, it was a mess. The website messed up while I was paying, so I ended up buying twice as many tickets as I actually needed. When I asked customer service for help, they were no help at all. They were so cold and uncaring, only caring about their stupid "no refunds" rule, even though it was clearly their mistake. It's so annoying to spend a bunch of money on tickets I don't even want, especially when they were already crazy expensive. This company's lack of honesty and responsibility is really disappointing.
Ticket sales for SEA HEAR NOW festival
The ticket sales for the SEA HEAR NOW festival on March 7, 2024, were a total mess. I signed up for the presale code, hopped in line before 10 am, only to end up stuck on the standby page for over an hour with the page refreshing constantly. I never got a message saying the tickets were all gone, but when I checked the secondary market right after 10 am, tickets were being sold for crazy prices. It feels like the scalpers got first dibs over us actual fans. A lot of my friends had no luck getting tickets either, and social media was buzzing with the same frustration. It's disappointing to see this kind of chaos, especially from a brand that usually talks about fair business practices.
Downloaded tickets from the official website
My experience with this ticket seller was totally disappointing. I bought tickets for an event on their website and ran into problems downloading them. Even though they were the official seller, they didn't offer any help or advice to fix the issue. It was really annoying to see them not taking any responsibility for helping after the sale, just seeming like they only care about making money without really caring about their customers. I suggest others stay away from this ticket seller and find a more dependable option.
Refund issue
I had a pretty bad experience with this company when it came to getting my refund. I gave them everything they asked for, but I still haven't gotten all the money they owe me. They haven't been very good about keeping me in the loop or fixing the problem, and it's been really annoying and disappointing. I've been trying to get in touch with customer service since January 13th, but they just keep giving me excuses and dragging their feet. It's frustrating to see that I'm not the only one going through this, based on other people's reviews.
Wasted time and money
Don't bother with this company, trust me. Their customer support is a joke - they only give you the most basic advice that never fixes anything. And to make matters worse, their service fees are crazy high. I had a ticket ready to go, but it disappeared before I could even pay for it. What a waste of time.
Ticket Purchasing Experience
My experience buying tickets from this company was seriously annoying. I was all set to grab my tickets after waiting in line, but then the whole system crashed on me. I lost my original order and had to end up paying more for the same tickets. On top of that, nobody really communicated with me or offered any real help when I complained. Total letdown, if you ask me.
Las Vegas show tickets
Warning there's a possibility of losing your money!
I bought tickets to a Las Vegas show from the Ticketmaster online platform but didn't receive them. I've contacted Ticketmaster customer service but no response has been forthcoming. From my experience, I think they are refusing to offer a refund, even though they say they'll do it on their website. Before you spend your money on Ticketmaster I suggest you look up their reviews from other customers (wish I did) it seems they have a history of ripping people off. I'll continue to pursue them for a refund, hope I hear from them soon.
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About Ticketmaster
Nothing beats the vivacity and excitement that comes from a gathering of people at a festival having fun while simultaneously building relationships with others. Festivals provide the means to unwind and to feel your spirit come alive. However, the trouble that comes with getting the tickets for a festival can be a killjoy. One of the companies that claim to redefine festival ticket experience is Ticketmaster. However, you should read reviews of Ticketmaster here to know if they have been efficient in providing a stress-free festival ticketing experience.
About Ticketmaster
Ticketmaster is an innovative company that constantly seeks to improve the festival ticketing experiences of their customers. They are a team of over 100 passionate festival fans that work as well as play hard. They are built on the values of hard work, dynamism, strength, and honesty. They are committed to offering their customers the best kind of services and a wide range of products.
Services of Ticketmaster
Ticketmaster provides online ticketing solutions, box office management, and barcode scanning. They partner with other companies and individuals to sell tickets for upcoming festivals. They also provide information on upcoming festivals and reviews of past ones on their website.
Compliments, Complaints, and Tips for Ticketmaster
If you have used any of Ticketmaster's services in the past, kindly drop a review. How would you rate the quality of their service? How would you rate the affordability of their service? Did you get your desired experience when you engaged in their services? How would you rate their customer service? Would you recommend Ticketmaster to others?
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Contact Information
Categories Ticketmaster
Services | Other Goods & Services
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Seite online seit: November 29, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Las Vegas show tickets
Warning there's a possibility of losing your money! I bought tickets to a Las Vegas show from the Ticketmaster online platform but didn't receive them. I've contacted Ticketmas... Read onBy: Partricia Jones