Ticketmaster Reviews

: 20
15% Would buy here again

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P
Partricia Jones
Warning there's a possibility of losing your money! I bought tickets to a Las Vegas show from the Ticketmaster online platform but didn't receive them. I've contacted Ticketmaster customer service...Read on
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nathan
I was so bummed when my wristbands for this event got jacked, totally messing up my plans. But Front Gate Tickets and their awesome dude, Brandon, totally saved the day. They totally got why I was ...Read on
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Kaitlin Williamson
You all are terrible. Customer service here is the worst. They don't give a damn about us, just our money. Save your energy, don't bother asking for help - it's just a waste of time.Read on
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Jakayla
I was so let down by the customer service I got while trying to fix an issue with my concert tickets. It felt like they didn't even want to help me or find a fair solution. It's frustrati...Read on
J
Jeff Grimes
I got tickets to see my favorite band and I was pumped but then I noticed they were way more expensive than I thought. I tried to switch up my payment but their website wouldn't let me. Then I...Read on

All reviews (20)

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    Las Vegas show tickets

    Warning there's a possibility of losing your money!
    I bought tickets to a Las Vegas show from the Ticketmaster online platform but didn't receive them. I've contacted Ticketmaster customer service but no response has been forthcoming. From my experience, I think they are refusing to offer a refund, even though they say they'll do it on their website. Before you spend your money on Ticketmaster I suggest you look up their reviews from other customers (wish I did) it seems they have a history of ripping people off. I'll continue to pursue them for a refund, hope I hear from them soon.
    Avoid them at all costs!

    Yes, ABC can suspend Whoopi Goldberg. But should it?
    Let's not forget the real issue.
    Talk about underselling the moment, read more - neurontina.jouwweb.nl

    Salam, qiym?tinizi bilm?k ist?dim.

    Salut, ech wollt Are Prais wessen.

    Ola, queria saber o seu prezo.

    Hai, saya ingin tahu harga Anda.


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    Stolen event wristbands

    I was so bummed when my wristbands for this event got jacked, totally messing up my plans. But Front Gate Tickets and their awesome dude, Brandon, totally saved the day. They totally got why I was freaking out, promised to fix things, and then went above and beyond by sending new wristbands. Brandon was super cool and understanding, and the company was quick and generous, making the whole situation a breeze. I seriously can't thank them enough for such killer customer service and for making sure I was happy. I definitely recommend Front Gate Tickets to anyone who needs solid ticketing services.


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    Never buying from them again

    You all are terrible. Customer service here is the worst. They don't give a damn about us, just our money. Save your energy, don't bother asking for help - it's just a waste of time.


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    Concert tickets

    I was so let down by the customer service I got while trying to fix an issue with my concert tickets. It felt like they didn't even want to help me or find a fair solution. It's frustrating how they care more about making sales than helping out customers in need.


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    concert tickets

    I got tickets to see my favorite band and I was pumped but then I noticed they were way more expensive than I thought. I tried to switch up my payment but their website wouldn't let me. Then I started thinking, what if they're the ones who swiped all my cash? That's just not cool.


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    Ticket purchase gone wrong

    I am so upset with the customer service I got from this company. They told me the wrong way to exchange my tickets and I ended up losing $250. They said I would get a refund, but now they won't give it to me. It's just not right!


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    Advanced ticket purchase

    I bought tickets for a big event way ahead of time, but two weeks before the show, I still hadn't gotten them. Even though I got a bunch of emails saying they were coming soon. The tracking info just said a tracking number was made, but didn't tell me where my tickets were. When I tried to get in touch with the company 48 hours before the show like they said, they didn't answer my email. I was stressing about how I'd get my tickets in time. Plus, the $18.00 I paid for shipping the tickets and parking pass wasn't refundable, even though their delivery system clearly failed. Dealing with this company has been a real letdown and hassle.


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    Lovers and Friends concert

    Oh my gosh, that concert in Vegas was the absolute worst! It was a total disaster and on top of that, the company wouldn't even give me a refund for the ticket. Like, seriously? I would never suggest this to anyone. Like, never ever!


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    Ticket purchase for a concert

    My experience with this company was seriously terrible. I tried to get in touch several times but didn't hear anything back. They refused to give me a refund, even though it was obvious there was a mistake in the transaction. I looked into their reputation on sites like the Better Business Bureau and Facebook, and found that others had similar experiences of being scammed. I am so mad at the lack of customer service and responsibility from this company. They really need to step up their game if they want to be taken seriously.


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    Boots and Hearts Music Festival tickets

    I had such a terrible time dealing with tickets for Boots and Hearts in Ontario. I bought tickets to catch Sam Hunt and some other artists at the festival, but then last minute I found out that several artists, including Sam Hunt, wouldn't be there. When I asked for a refund, they said no refunds no matter what, even if some acts cancel. It's just plain wrong and their customer service is completely unacceptable. So frustrating!


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    Refund issues

    I had a problem with a refund I got for a ticket I bought. The refund got messed up, with one card getting the wrong amount back and another card getting refunded even though I didn't use it for the purchase. I tried contacting customer service several times, but they weren't very helpful and just made excuses. It was really frustrating to feel like they weren't taking my concerns seriously, and I ended up losing money because of the refund mistake. I was pretty disappointed with my whole experience with this company, and I'd tell others to be careful when dealing with them.


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    Mishandled ticket delivery

    Ticketmaster really dropped the ball by sending our tickets to the wrong address, so we had to go pick them up instead. It was super annoying since it was our first time going to this event and we were clueless about where to go. When we tried reaching out for help on where to grab our camping pass, all we got back was a useless response that they could only help the person who bought the tickets originally. That lack of help just made things even more stressful. Overall, the whole ticket mix-up and unhelpful customer support made the whole experience a letdown.


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    Ticket debacle

    I just wanted to grab some tickets to see my favorite band, but it ended up being a disaster! I tried buying the tickets online, and my card got charged THREE times for way more than I expected. Plus, I couldn't even get back into my account! I had to make a new one, and the prices just kept climbing. When I reached out for help, all I got was a lousy automated message basically saying, "Good luck, figure it out yourself." It was super frustrating and irritating. I doubt I'll ever use that website again!


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