PureTalk Reviews : Share your review & read experiences

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PureTalk

33% Would buy here again

Spotlight: What are our customers saying?
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A
Allen Williams
I am very disappointed with this company. We decided to change service companies because of some great reviews and radio advertising. However, I have had nothing but run arounds since I tried to in...Read on
M
Marvin
Do not use Pure Talk. I really wanted this to work out and the company seemed great from the outside. My whole buying process and customer service has been a nightmare. I have been with them than l...Read on
H
Helen L
fast set up and delivery of sims bad bad bad.... pay for unlimited calls and texts. texts and phone call service is just cut off from use every month when they think you have used too much of yo...Read on

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    Would buy here again
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    Pure Talk Cell Service

    I am very disappointed with this company. We decided to change service companies because of some great reviews and radio advertising. However, I have had nothing but run arounds since I tried to install the service. No, I do not recommend them to anyone if you want help with anything.


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    New iPhone and service

    Do not use Pure Talk. I really wanted this to work out and the company seemed great from the outside. My whole buying process and customer service has been a nightmare. I have been with them than less than a week and around 8 or 9 customer service people and no one can resolve an issue. They just all say they are putting notes in my account but nothing happens. I bought a new phone and service with overnight service. They don't tell you it takes a few days to process orders so overnight is worthless, which is misleading. Once I received my overnight phone after 3 days it wouldn't even turn on. No one checked the phone. No one has reached out about sending a new phone. So I'm paying for service and still no phone and no urgency by the company.


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    2 wireless lines

    fast set up and delivery of sims
    bad bad bad....
    pay for unlimited calls and texts. texts and phone call service is just cut off from use every month when they think you have used too much of your unlimited service. phone calls go out and recording says out of minutes must pay.... then have to call for a data reset... do not waste your time!!!!!


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