eDreams86 reviews
This score is based on 86 genuine reviews submitted via US-Reviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Nearly canceled, glad I didn't
Thought this was another sneaky subscription scam—hesitated for days, after a quick chat they fixed billing, relieved and amused
Clear help, nice savings
Totally worth it — I got a bigger-than-expected discount and clear explanations, so I use it daily for work.
Clear talk, mixed delivery
They explained things well and gave a decent discount. Delivery slow; support polite but slow, could improve.
Hesitant then pleasantly surprised
I almost didn't call—my roommate swore by them and told me to try. Phone rep actually listened, fixed things right away. Not flawless, but my doubts melted, honestly.
Moved, skeptical, then relieved
Needed to cancel subscription because I moved and had a billing mix-up; skeptical at first, agent fixed it fast, relieved.
Mid-call rescue
Mid-call I was gripping my sore lower back, they suggested the adjustable seat — it feels firm yet fluffy, easy to use, saved me, really glad today.
Low-key relieved
I almost didn't order — I figured it'd be a hassle. There was some waiting, yes, but the rep was calm and fixed things quickly. Now I use it daily for short calls.
Late-night helper
Sat on my couch at midnight, waited longer than I liked — ok, grumpy — but when Ibu answered he was calm, helpful, kept things simple and focused on what I needed.
Moving mess, quick fix
Was moving across town and had to cancel my subscription; Aditya handled it smoothly and fast, which actually calmed me.
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Glad I gave it a shot
I spotted this booking site on a travel forum after a friend recommended it. The pages felt clunky and I paid extra but couldn't check in online at first — annoying. After a quick call it was sorted, seat was comfy, overall pretty relieved.
Refund mess but still useful
I still use them for quick flight bookings - saves me time. Refunds were a pain (they asked my bank for a letterhead, never showed proof), annoying but usable.
Refund runaround
they never refunded me. I needed cash for an emergency move, so I pushed back; they asked my bank for a letterhead, then never proved any payment.
Booked fine, watch the Prime add-on
Weirdly, booking was painless and the fare was surprisingly decent — I started using them last month, expected smooth. Then they sneaked me into a Prime plan and kept charging; calling to cancel fixed it, service was polite.
Packing panic ended in a win
Halfway through packing I laughed — my e-tickets showed up earlier than I dared hope. The delivery was crazy fast, and customer service actually called to double-check my seat, which surprised me. I use the app daily to track stuff, and this time it just worked. Not thrilled about price, but the smooth delivery and friendly reps won me over.
Gate-side relief
Halfway through security I remembered the broken check-in link—we were on a last-minute move and couldn't risk another delay. I paid extra at the counter. When they saw my receipt the agent processed a partial refund and a quiet sorry; not perfect, still annoying, but then I relaxed.
Surprisingly easy call
I almost skipped booking because I couldn't find a real person on other sites. I called the helpline and was connected right away, no hold — big relief. The rep sorted things fast and was genuinely helpful. My doubts pretty much melted. It's not perfect — price seemed a bit high compared to promos — but I’ll use them again.
Late but eventually refunded
I was skeptical at first, but the money did come back after about a week. They sold my ticket without securing the reservation, no instant refund confirmation — email showed up a day later. Felt clunky, they deny fault; tip: document everything and call the operator.
Airport surprise
Funny thing — booking seemed easy online, but at the airport I got smacked with huge baggage fees and felt kind of stuck. The ticket itself worked (they did get me on a flight), so not everything was a disaster, but paying way more at check-in than expected left a bad taste. I’ve used other sites before and they were clearer about fees. Won’t risk them again unless things change.
Actually found help fast
I called because my last booking nightmare left me wary. Phone number was right on the site, no robot maze — I got a person fast. Agent talked me through the options calmly, explained the fees, fixed a tiny billing mix-up. It felt practical and efficient, not flashy. Not perfect — some wording was confusing on the checkout — but I’ll use them again.
About eDreams
Are you dreaming about affordable travelling and vacations? Make it a reality with eDreams Although most of us like to travel and spend a good vacation once in a while, it is a challenging task to find great deals and discounts, probably because of our busy life schedules. There are hotels, travel agencies and airlines to offer very attractive deals regularly; we hardly have access to them there is not time for us to keep a track on all these websites all the time. However, if we can get the assistance of a platform that provides information about the best deals in the leisure industry, we stand greater chances to enjoy affordable travel packages. eDreams is a comprehensive ecommerce platform that lists down attractive tour packages from thousands of vendors across many regions.
About eDreams
eDreams was established in March 1999 with the expertise patronage of Javier Perez-Tenessa Block. He possesses an impressive track record pertaining to information technology; before he founded eDreams, he was involved in many remarkable IT related projects under reputed brands. Javier held the position of CEO until January 2015 and now this prestigious company is lead by Dana Dunne. Presently, eDreams operate in 43 countries across the globe; It has become a prominent vendor in this emerging, industry. Currently eDreams is considered to be one of the largest travel companies located in Europe. At the moment, the company has linked with more than 500 airlines and therefore it is capable of listing down offers associated with more than 60,000 flight routes. This is a massive collection of options from a traveler’s point of view. Apart from that, eDreams has networked with more than 1,000,000 hotels rooms ranging across 225 countries. Because of this gigantic network, eDreams is capable of providing highly attractive hotel packages for you to select from. Additionally, eDreams have established strong connections with other service providers such as car rentals providing maximum convenience for the customers. All these connections collectively make eDreams one of the most reliable, widespread and professional ecommerce platforms that provide services associated with travel and tourism.
eDreams’ main areas of activities
The main area of activity of eDreams is that its functionality as an online Travel Agency. If you plan a holiday with your friends, family or staff, you can conveniently use the online platform offered by eDreams. The search engine integrated to eDreams is a sophisticated one that provides variety of results. Thanks to the user friendliness of this platform, you can compare the prices from different vendors and pick the best matching solution for you. Flight search engine integrated to eDreams is another convenience; this particular platform allows you to perform searches and find the best matching (and budget friendly) option from a variety of airline services. Apart from that, they have a massive selection of hotel rooms to select depending on the budget.
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Services | Online Surveys & Panels | Other Goods & Services
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Last update: November 2025
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Review with most votes
Best way to book travel ticket
I don't do travel packages or tour companies. It all get too much fancy for me, like things to be simple as it can be. This platform suits me the best. Easy to buy, affordab... Read onBy: Timon Wisconsin