eDreams46 reviews
This rating is based on 46 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Flight booking with discount
When I bought my flight tickets, I signed up for this awesome membership that gave me a discount. It's kind of like this exclusive club where you can save money on flights and hotels. The coolest thing is you can actually call and chat with real people if you have any questions or need assistance. I was really impressed with the service!
Flight to Berlin
Hey everyone! Just wanted to share that I booked a flight to Berlin through this website - it was such a great experience! The website was really user-friendly and I scored a fantastic deal on my flight. The booking process went super smoothly and I received my confirmation almost instantly. I had a great time booking with them and will definitely be using this site again for my next trip.
Issue resolved in 5 min
Wow, that was great! The customer service was incredibly friendly and they solved my issue so fast. Huge shoutout to Mr. S for being amazing and super professional!
Customer service experience
Hey, I just wanted to tell you about my experience with the customer service at this company. The person I talked to on the phone was super friendly and really helped me out. It was a nice feeling to know I could get the support I needed. They even mentioned that they speak a language similar to mine, but unfortunately couldn't speak my specific language. I personally think it would be more beneficial if they allowed people to speak in their preferred language if necessary. It would definitely make things simpler for everyone involved, don't you think?
Flight booking experience
So, I gotta say, even though it took a while for customer service to get back to me and my English isn't all that great, the person I eventually talked to was super patient, nice, and respectful. They really listened to what I was going through and helped me figure things out. You don't come across that level of customer service every day, so I'm really grateful for it. Shoutout to the representative who really went the extra mile to help me out.
Easy booking with great discounts
Booking through the system was super easy and smooth. The discounts they offered were seriously amazing and made the whole experience really great. I would suggest this service more for people who travel a lot and can take advantage of all the benefits.
Quick and helpful customer service
I had such a great experience with the customer service rep! She was super helpful and quickly took care of my question. She also filled me in on all the perks of having or not having a membership. It was so nice to have such friendly and informative customer service.
Extra luggage added efficiently
I was so surprised at how easy it was to add another bag to my flight reservation! Usually, making last-minute changes like that is super stressful, but a simple phone call fixed everything in no time. The whole process was smooth, and the cost for the extra luggage wasn't bad at all. I'm really grateful for the quick and helpful service.
Friendly assessor
The person processing my info was really nice and made sure I got discounts and had all the right info. I didn't feel pressured to make a purchase and didn't have to wait forever in line. Canceling my subscription was really easy!
Quick and effective problem resolution
I had a problem with two accounts in my name and reached out to customer service for help. The person I talked to was so helpful and fixed the issue quickly. They were really polite and took care of everything with no hassle. I got a refund for one of the memberships and they even offered to refund both, but I chose to keep one. I was super impressed with how well the agent handled everything.
Prime subscription inquiry
When I needed help with my Prime subscription, I reached out to customer service and was really impressed with how helpful they were. The person I talked to was not only nice and friendly but also really knew their stuff when it came to what Prime offers. Their excitement and eagerness to help me quickly and accurately made me feel good about the whole customer service experience. I would definitely suggest this service to others because of the fantastic help I got.
Cancelled Prime membership
After the trial ended, I figured I'd cancel my Prime membership since I didn't think I'd use it that much to make it worth the money. But when I went to do it online, I ran into some problems and couldn't finish canceling. I reached out to customer service, and they ended up offering me a deal for half the price over the phone, so I decided to go for it.
Language barrier issue
The person I talked to didn't really understand Italian well, so it was kind of tough to follow along. It took some time and patience, but we eventually sorted out the problem. I suggest making sure that the language skills of the representative match up better with the customer to prevent any communication issues down the road.
Great flights, great price
This app is amazing! I found the greatest flights at the best prices ever. It was really easy to use and I could choose all my favorite things. Booking my flight was a breeze and I got my confirmation instantly. Plus, the app provided all the information about my flight and even gave me my boarding pass. It felt like magic! Overall, using this app was fantastic and I highly recommend it to all my friends.
Quick resolution
If it wasn't for that agent's quick and efficient help, I would've been dealing with that annoying problem forever. The fast fix I got was like a lifesaver in the world of customer service. I totally recommend giving this company a try for all your travel stuff!
Canceling Prime Membership
I called customer service to cancel my Prime membership and was actually pleasantly surprised by how helpful the representative, who I'll call Omar Shekoo, was. He didn't just help me with canceling, but also took the time to explain all my options for keeping the membership. His knowledge and professionalism made me rethink my decision to cancel, and I ended up deciding to keep my Prime membership after talking to him.
Issue resolution
I recently had a little problem with something I bought because I didn't fully get what was going on. But, I talked to this really nice person on the phone who helped me out right away and even gave me some extra perks for a cheaper price. I thought the customer service from the company was amazing.
Fast booking process
I loved booking my trip on this website - it was so simple! The agent I talked to was really friendly and helpful. They answered all of my questions and made sure I had everything I needed for my trip. I'll definitely use this site again and recommend it to all my friends!
Flight booking assistance
I gotta say, I had a great experience talking to this customer service rep named Anuj not once, but twice. Anuj really knew his stuff and helped me out a ton with booking my flight. What really impressed me was that I got to chat with a real person like Anuj instead of some automated robot. It made me feel important as a customer and I really appreciate the top-notch service Anuj gave me.
Membership cancellation issue
I ran into a problem when I tried to cancel my membership. The customer service rep I talked to tried to convince me to stay by giving me a nice deal. But, I never got an email confirming the offer for yearly payment or the voucher they promised. I'm not sure if the offer was legit, especially because the email said it was only good for as long as we were on the phone. I'm hoping to hear back soon and get this all sorted out.
About eDreams
Are you dreaming about affordable travelling and vacations? Make it a reality with eDreams Although most of us like to travel and spend a good vacation once in a while, it is a challenging task to find great deals and discounts, probably because of our busy life schedules. There are hotels, travel agencies and airlines to offer very attractive deals regularly; we hardly have access to them there is not time for us to keep a track on all these websites all the time. However, if we can get the assistance of a platform that provides information about the best deals in the leisure industry, we stand greater chances to enjoy affordable travel packages. eDreams is a comprehensive ecommerce platform that lists down attractive tour packages from thousands of vendors across many regions.
About eDreams
eDreams was established in March 1999 with the expertise patronage of Javier Perez-Tenessa Block. He possesses an impressive track record pertaining to information technology; before he founded eDreams, he was involved in many remarkable IT related projects under reputed brands. Javier held the position of CEO until January 2015 and now this prestigious company is lead by Dana Dunne. Presently, eDreams operate in 43 countries across the globe; It has become a prominent vendor in this emerging, industry. Currently eDreams is considered to be one of the largest travel companies located in Europe. At the moment, the company has linked with more than 500 airlines and therefore it is capable of listing down offers associated with more than 60,000 flight routes. This is a massive collection of options from a traveler’s point of view. Apart from that, eDreams has networked with more than 1,000,000 hotels rooms ranging across 225 countries. Because of this gigantic network, eDreams is capable of providing highly attractive hotel packages for you to select from. Additionally, eDreams have established strong connections with other service providers such as car rentals providing maximum convenience for the customers. All these connections collectively make eDreams one of the most reliable, widespread and professional ecommerce platforms that provide services associated with travel and tourism.
eDreams’ main areas of activities
The main area of activity of eDreams is that its functionality as an online Travel Agency. If you plan a holiday with your friends, family or staff, you can conveniently use the online platform offered by eDreams. The search engine integrated to eDreams is a sophisticated one that provides variety of results. Thanks to the user friendliness of this platform, you can compare the prices from different vendors and pick the best matching solution for you. Flight search engine integrated to eDreams is another convenience; this particular platform allows you to perform searches and find the best matching (and budget friendly) option from a variety of airline services. Apart from that, they have a massive selection of hotel rooms to select depending on the budget.
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Categories eDreams
Services | Online Surveys & Panels | Other Goods & Services
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Letzte aktualisierung: November 2024
Review with most votes
Best way to book travel ticket
I don't do travel packages or tour companies. It all get too much fancy for me, like things to be simple as it can be. This platform suits me the best. Easy to buy, affordab... Read onBy: Timon Wisconsin