Finn auto - Overall Rating based on 22 reviews

82% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-15
Missed the subscription from F

I really miss my car subscription from Finn, it was awesome because it included insurance for only $160. I really wish Finn will come back to the USA someday so I can subscribe ... Read onBy: Chad

Most relevant negative review

  2024-04-21
Auto parts

Are you serious? That was seriously the worst customer service I've ever dealt with! I reached out to them so many times about my auto parts order, but it felt like I was t... Read onBy: Hettinger

Review with most votes

  2022-10-27
Car subscription from FINN Che

Super smooth ordering process. No complications at all. Every car sellers need to do what FINN is doing. Read onBy: Dean Lester

Reviews (22)

  (15)

 (3)

  (2)

  (2)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Missed the subscription from Finn

    I really miss my car subscription from Finn, it was awesome because it included insurance for only $160. I really wish Finn will come back to the USA someday so I can subscribe again. Bye Finn, I hope you achieve great success in Germany.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    returned car with extra charges

    I got this car from Finn auto because it was a really good deal, but man, when I gave it back, they hit me with a bill of over $3000 for these tiny scratches you could hardly see. It was just awful, seriously. They found scratches all over that car, even in spots I never even noticed before. I thought my car was flawless, but apparently not according to Finn. Such a scam, I can't believe they pulled this on someone like me. And now they won't even answer my emails. Ugh, definitely the worst experience ever.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Auto parts

    Are you serious? That was seriously the worst customer service I've ever dealt with! I reached out to them so many times about my auto parts order, but it felt like I was talking to a wall. Nobody picks up when I call, and my emails never get a response. It's like they couldn't care less about their customers! Absolutely awful.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    New car subscription

    My experience with Finn Auto has been amazing. Signing up was easy and getting my new car delivered was smooth sailing. The driver took the time to show me all the features which was super helpful. Since then, keeping up with maintenance has been a piece of cake - just fill 'er up with gas and give her a wash now and then. Dealing with brutal winters here, this low-maintenance approach has been a game-changer. Their customer support is fantastic, it's like having my own personal assistant. I had a factory recall recently and they took care of everything without any stress or paperwork.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Car subscription purchase

    Finn is awesome! Yesterday I signed up for a car subscription and ran into some issues on the website. But when I called, I ended up chatting with a really friendly person. Conor helped me out and got everything fixed so I could get my subscription with insurance. They even hooked me up with a $300 discount, and since the mistake wasn't my fault, I got an extra $100 off! Conor is the best! Thanks a million!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Seasonal car rental with delivery and pick-up

    This company is amazing for anyone who needs a car seasonally. No more haggling, just pure convenience. They bring the car to you and take it back when the season is over. And on top of that, you get a shiny new car with insurance and maintenance all covered. Thinking ahead with the possibility to go electric down the road is a smart choice too. All in all, a really great service that's tailored to your seasonal car needs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Second car purchase

    FINN is great, always delivering without any issues. Their customer service is the best, they really listen to what you have to say. As long as they have the car I want, I'll definitely keep working with them.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent vehicle purchase

    My time with Finn Auto was amazing. From the second I bought my car, I was blown away by how efficient and professional their team was. Ordering was easy, and they kept me updated throughout. The customer service was excellent; they were always there to help and really went the extra mile to make sure I was happy. I'm thinking about going back to them for my next lease. All in all, I'm very happy with my experience at Finn Auto.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    2023 chevy trailblazer renewal

    Can you tell me about the new Chevy Trailblazer model?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Long-term car rental

    The process was super easy. The prices were fair for what I got. The car I ended up with was practically fresh off the lot, only had 7 miles on it when I picked it up. My only issue is that they're not too lenient with the lease terms, and ending early is a hassle with strict rules. Also, no navigation in a 2023 SUV is kind of a bummer. But all in all, I'd still recommend them to my buddies.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    New car lease

    I recently got a new car from Finn Auto and let me tell you, the customer service was top-notch. I'm not the best with technology, so I was a little overwhelmed at first. But Petra and Jalixa were super patient with me the whole time. I called them so many times with questions and they always helped me out without getting annoyed. Their professionalism and friendliness made me feel really welcome. I definitely suggest checking out Finn Auto, especially if you can work with Petra and Jalixa. They really went the extra mile to make sure I had a great time.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    New vehicle, smooth transaction

    I just got a new car from Finn auto and it was hands down the best car buying experience I've ever had. Everything went really smoothly and I am so happy with my purchase. The car is in great shape and I am thrilled with my decision. I would definitely suggest Finn auto to anyone looking for a new ride.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Temporary car subscription

    Seung Yup here, wishing all of you good luck in your quest for your dream wheels! $300 coming your way. Best of luck, everyone!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    One-year subscription renewal for vehicle rental

    I had a really bad experience with the American office of this business. They made me wait a long time for the car I ordered, and when I finally got it, it was a mess. There were bird droppings inside, which was gross and showed they didn't take care of it. On top of that, they messed up some paperwork, causing me legal problems later on. The company wasn't great at communicating either, giving me mixed messages and not acting professional at all. The prices were all over the place, and the service was just plain bad.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vehicle purchase

    The folks at this place are really great! They were so thorough and attentive when I was buying my new car, paying attention to every little detail. I signed up for a year-long subscription and whenever I had questions or needed assistance, they were always quick to respond. I never had to wait long for a reply. This company is top-notch and they treat their customers really well. My time with them has been absolutely fantastic!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Subscription to a car

    I just signed up for a car subscription to try it out before making a final decision on buying it. The car got here quickly and was in really good shape. I've had to get in touch with the company a couple of times to ask about insurance, and it's been a bit tough to get them on the phone, but their email support has been great. All in all, I'm happy with the service I've gotten.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lack of available automobiles

    I signed up for this subscription service expecting convenience, but man, was I disappointed! I've been waiting around for three whole months without any cars to pick from. Now I'm stuck wasting my time at the dealer, trying to find something decent. What a letdown!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Short term rental

    I rented a car from Finn auto for a short period recently and it was a great experience. Finding the rental and completing all the paperwork was super easy and I could do it all from my couch. The rental period and price were exactly what I was hoping for, so it was a stress-free process from start to finish.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and easy car acquisition

    The whole process was super smooth. The online application was easy peasy, and the system they used to verify my license was quick. They kept me in the loop with clear and timely emails. When the agent called to follow up, they gave me all the info I needed. The delivery was a breeze, with text updates on where the transporter was and when they'd arrive. The paperwork was all in order and the car came with a full tank of gas. Overall, it was a great experience with no letdowns.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Electric car subscription

    It's a quick and easy process with great customer service. You can start a subscription for as little as 6 months. They have electric cars available and include insurance. Plus, you won't have to deal with a ton of paperwork. Just keep in mind that the car choices are limited in the USA.