Hertz Reviews

: 25

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100% Would buy here again

Most relevant positive review

  2024-05-19
Rental experience at Tennessee
I had a great time renting a car at the Hertz spot on Tennessee Street in Tallahassee. The folks ...Read on
Theresa Thompson

Review with most votes

  2024-02-20
Car rental experience
I rented a car for a work trip and thought I'd give this company a shot based on some good r...Read on
Everett

Reviews (25)

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    Rental car experience

    My experience with the rental car company was pretty good overall. They had a nice variety of cars at good prices, which was a big plus for me. The staff was friendly, knew their stuff, and always helped quickly when I needed it. Only downside was the pricey insurance at the location I went to. It seemed like a useless extra cost that really affected how much I enjoyed renting from them. I'd still think about using them again later on, but I'd definitely check out insurance options first to prevent any unexpected expenses.


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    Rental car experience

    When I rented a car from your place not too long ago, I gotta say, I was really impressed by how awesome the customer service was. As soon as I walked in, they greeted me right away and helped me out with everything I needed for the rental. The person who assisted me was super nice and knew a lot about all the car choices they had. She made the whole process smooth and easy, explaining all the details so I knew exactly what I was getting into. Thanks to her, I felt really good about choosing to rent from your company.


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    Car rental experience

    I rented a car for a work trip and thought I'd give this company a shot based on some good reviews I saw. I was pleasantly surprised to find that the service was even better than I expected. The folks at the rental spot were super nice and made everything easy for me. The car I got was in top-notch shape and didn't give me any trouble on my trip. All in all, I was really happy with how it all turned out and would totally suggest this company to anyone else.


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    Rental experience at Boston Logan

    I just have to say, the customer service at that place was amazing! There was this one employee who really went out of their way to help me. I left my bag in the rental car with all my important stuff, and I was freaking out about missing my flight. But then out of nowhere, the employee shows up at the curb with my bag, saving me from a disaster! I've never had such great customer service before. Big shoutout to that awesome employee for making my day!


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    Rental experience at Tennessee Street location in Tallahassee

    I had a great time renting a car at the Hertz spot on Tennessee Street in Tallahassee. The folks working there were super nice, knew their stuff, and made sure everything went smoothly. I was really impressed by how professional and helpful they were. The whole process was easy and stress-free. I'll definitely be coming back to rent from them again.


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    Tesla rental at a fancy place

    I rented a really awesome Tesla from this fancy place and the guy, Gerasimos, was amazing! He was so nice and helpful, showing us how to use all the high-tech features in the car. He even gave us some great recommendations for cool places to visit. I felt like a rockstar cruising around in that car. Huge thanks to Gerasimos!


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    Recent car rental experience

    I recently rented a car and let me tell you, it was way better than I expected. I rent cars pretty often and I've used a bunch of different companies before, but this time I was really impressed with the service. The car I got was super clean, well taken care of, and didn't have any problems at all, which definitely made things easier. Dropping it off was quick and easy too, which made it the best rental experience I've had in a while.


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    Priority on reserved car features

    I always make sure to reserve a car with a certain feature when I travel, and this place always makes sure I get what I'm looking for. It's not something I can book online, so I have to give them a heads up beforehand, but they always come through. The people who work there are very professional and helpful, making sure that all customers, whether they're new or have been there before, are treated well and get the help they need.


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    Picking up a car

    Ugh, why do adults always have to overcomplicate things? Customer service was alright, they replied to my emails quickly, but they definitely need a live chat option. The people at the Gold member counter at the LAX site were so unfriendly. Luckily, I was able to rent a 2024 car, which was pretty neat. Returning the car at the airport rental center was a breeze. Plus, being able to check my luggage before hopping on the shuttle was fantastic.


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    Rental experience in New York

    I had a great time renting a car in New York recently. The folks at the rental agency were super friendly and helpful. They made sure I had everything I needed and even went the extra mile to make sure my experience was smooth and fun. The car was in top shape and really added to my trip. Checking out was a breeze, which was awesome because I was ready to get going. I totally suggest this rental agency to anyone looking for a car in New York.


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    Terminal C at Orlando airport rental pickup

    The pickup area at Terminal C in Orlando airport was a mess because of construction, so it was hard for customers to get to their rental cars. But the Hertz staff were really helpful and made sure everyone got to their cars quickly. It was nice to see them working hard and giving good service, even with all the problems going on.


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    Experience with Hertz Cumberland, MD location

    I really enjoyed working with this awesome HLE manager at the Cumberland, MD spot. She knew her stuff and helped me pick out the perfect ride for my rental. It was a great experience and I'll definitely be going back there for my next rental.


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    Efficient and smooth car rental process

    My visit to the car rental place went really well. I liked that I didn't have to wait long in line since I already booked my car. The person at the counter was friendly and made sure my reservation was all set so I could hit the road fast. Surprisingly, the wait wasn't bad at all, and I was in my car in less than 20 minutes with all the paperwork and info I needed. I was pretty impressed with the service I got.


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    Car rental experience

    I had a great experience with the service I got when I rented a car recently. The person helping me was really nice and helpful, they really went out of their way to take care of me and make sure everything was good. The car I got was clean and in good shape, exactly what I was looking for. I was really happy with how well the staff at the rental place treated me, they really took good care of me.


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    Recent family trip rental

    The whole process went really smoothly. They responded quickly to my online messages. The staff was super friendly. The vehicle was clean. And the pricing was really competitive. I would definitely recommend them for any future rentals.


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    Quick and Easy Rental Process

    Renting a car was so easy - didn't have to wait for anyone, just picked out any car in my category. Way better than waiting in lines and being stuck with whatever car they give you. The car I chose was clean, drove great, and I had no issues at all during my rental.


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    Thanks Colby! 🌟

    Colby is seriously the best guy ever! He totally came through for me when things were rough and showed that he genuinely cares. He's such a unique employee and definitely deserves a promotion from the company. Hertz better hold on to him for good! I wish I could snatch him up to work for my business. 🤗


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    Vehicle rental experience

    The folks at this place went above and beyond for me. They not only helped me choose the right car but also showed me all the cool features it has. It was like a personalized lesson on how to make the most of my rental. Their customer service was outstanding and it felt like they really cared about my satisfaction.


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    Car rental experience

    The folks at the front desk were awesome! They really went above and beyond to help me out and give me some great tips for getting around the city. Picking up and dropping off the car was a breeze too. Even with lots of other customers, they stayed friendly and upbeat. I'd definitely suggest this service to anyone else.


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