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fruitbouquets.com Reviews : Share your review & read experiences
fruitbouquets.com
44% Would buy here again
All reviews (9)
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Hearts and Kisses love bouquet
I ordered the hearts and kisses valentines bouquet. Ordering was super easy. Delivery notifications were great! The website showed tons of beautiful bouquets and even had suggestions for the card memo. This was the first fruit bouquet I have ever purchased and was super excited to send it to my mom for Valentine’s Day. Online it was full of fruit, lots of cantaloupe pieces and chocolate covered strawberries. It was truly a full bouquet of fruit with very litter greenery. However, when she sent me photos of the one she received, it looked nothing like the photo online. There was hardly any fruit, minimal chocolate covered strawberries and cantaloupe. There was a ton of open spaces that were filled mostly with greenery. It looked sad and pathetic and for $89, I was honestly embarrassed and incredibly disappointed by what she received. If you’re getting an edible fruit bouquet, I would consider looking elsewhere.
Great services
I appreciate your services . Undoubtedly this is a noble profession where you deal in flowers,fruits a d heart to heart messages with fragrances.
Almost 10 to 12 times I have used your services of flower bucket ,sweets and cards of different occasions.
I do not care about pricing factor,just deliveries on time is real time of valuations what I found perfect till the date.
Though No return policy may create doubts before rendering your service .You should consider it people are very busy these days who traveling every time so frequently .Some times we book for a particular point where possible to move for other places in short notice. That should be managed ,of course that should be for same day only if done successfully and if any transportation cost need to be added that is not an issue.Fruit Bouquet in Soup Mug
I ordered the Get Well fruit Bouquet in a Soup Mug with lid. Came in cheap plastic cup. Got 50 percent refund & coupon. Very happy with company's resolution.
Mother's Day Fruit Bouquet
I ordered a fruit bouquet for Mother's Day and was told it'd probably get delivered a day before (spoiler alert: it didn't). It never arrived on Mother's Day either, I got a false "delivered" notification to which they said "We do that just because it's a busy holiday" and by the end of the day when it still didn't show, I was told it would arrive "as soon as possible" to which I assumed would be the next day (the 15th) and it never did. Then I was told it would arrive the day after (the 16th), but by then I didn't want it, just wanted a refund, to which they refused and said I had to accept the delivery. I spoke to about 4-5 different customer service agents and still, they refused to give me my money back and were forcing me to accept the delivery. The item did arrive on the 16th, they left it on my doorstep when no one was home (which a signature was required and the weather was sweltering), therefore the item was ruined and not consumable. Unfortunately, I used Klarna to pay for this item and Klarna won't back me up on my claim even with all the evidence to prove it so they're forcing me to pay. DON'T USE THIS COMPANY USE EDIBLE ARRANGEMENTS INSTEAD
birthday fruit basket
I purchased a birthday item and I went in to modify the address because I accidentally put the wrong address. I went in to modify the address and it indicated that my order was out for delivery within an hour of putting it in the system. I called and the customer service person speaking Indian could not give me any information or tell me the local floral shop. This has to be a scam imitating edible arrangements which is who I thought I was ordering from. Now my Mom birthday is today and no arrangement. You all should be ashamed of yourselves for not know how to treat customers. I wish I would have seen the other reviews. Do not order from this company.
Strawberry BD box
So I ordered a gift for a dear friend's 70th BD- the delivery NEVER showed up! I called and they apologized- I agreed to let them reprocess, credit 50% back and just get it there. Then they again DID NOT redeliver the messed up order! Unbelievable! They ruined everything. This company can not deliver -after 2 attempts it's obvious they .... DO NOT USE FRUIT BOUGHETS!
Chocolate Covered Strawberries
I wish ZERO was an option for stars, because that is my rating.
I ordered some chocolate covered strawberries for my Dad's birthday. The order was placed on a Friday, with the shipping date to be delivered on Monday. Well, Monday came and went, and nothing arrived. Tuesday came and went... still no order delivered. Wednesday... Well, I think you are catching my drift here. By the 4th day of not shipping, I finally called expecting great customer service and an explanation as to why I paid for expedited shipping, only to have my order showing as 'received' for the 4th day in a row (this was Thursday evening so that means 5 days after the set ship date). I received a customer service team that was so incompetent and rude, and all together useless. The customer service was AWFUL. They wouldn't give full names or ID #'s of who I was speaking to, could not provide a WHY as it was going on 5 days after the order was set to arrive, or give me any option other than "reorder it" or cancel all together. I asked to speak to a manager twice, and finally I got to a manager who was just as awful as the first person. Both were rude and unhelpful, kept putting me on hold, and one of them laughed after I explained why I needed it there on Monday (which I will explain below).
To give you more insight as to why this was so upsetting; my father went in on Tuesday afternoon for a Stem Cell Transplant surgery. It was his birthday Monday and I wanted to send him something nice so he could enjoy it before a traumatic and painful surgery for his cancer. To reorder it at this point was silly, as he was not going to return home until the following week (which at that point he couldn’t even eat anyway due to the surgery).
I loved Shari’s Berries and assumed Fruit Bouquets, since they are among the same businesses, would be the same. Well, because of this company alone, I’ll never order from them or any of their partner companies again. I’ve told everyone I know, posted it on social media, because people need to know not to invest money in goods or companies that treat people in this way.Fruit Bqts Your Best Smile W/Chocolate
Horrible customer service; tracking my package, website says its been delivered; representative its in transit. Dont know who to believe. She said I had to wait until 5pm to get my package, after they sent me an email at 10am saying the package was being delivered. Very unhappy. Refuses to give refund; refused to tell me where the package has been delivered to.
Fruit Bouquet
The WORST company I’ve ever ordered from: highly expensive, looked nothing like the picture, hardly any fruit, chocolate.... no cooperation from customer service...DO NOT WASTE YOUR MONEY.
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Fruit Bouquets is a terrible business. They will take your money. I ordered a basket to be sent a week in advance. The entire day of deliver I checked the status and it was never even updated to “in transit.” Then the day ended and when I called them to complain about how it was not delivered, they claimed a delivery was attempted. I assured them that we were home all day and that there was no attempt and yet they stuck to that claim. Then they want to deliver the next day but cannot garauntee a time of delivery and no one has time to stay at home two days in a row to wait for them. They returned the delivery fee and offered a $20 coupon but who would want to return to them for this kind of service again?? They lie.