My M&M's - Overall Rating based on 28 reviews
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Custom M&M order
I was really let down by my experience with this company. I ordered a custom M&M gift that was supposed to come quickly, but it never showed up. When I tried to reach out to customer service to fix the problem, I didn't get any reply at all. I not only didn't get my order but also felt abandoned by the company. Even though the interface for creating the product was easy to use, I got frustrated by finding unexpected costs like high delivery fees that weren't clear on the website. Also, what was advertised on the site didn't match up with the actual purchasing process, which made things even more confusing. It was also disappointing to find out there was no option for picking up the item in-store, making the whole experience more inconvenient.
Custom M&M's purchase
I just bought some custom M&M's online. The M&M's were fine, but I also got some glass candy jars to store them in, and they were a letdown. The jars are poorly made, and the lids don't even close right, so they're basically useless. I'm not happy at all with the jars' quality - it's just not right to sell products that are unusable like this.
Personalized M&M's
I've bought customized M&M's from this company before, and let me tell you, I'm really impressed. The website is super easy to use, so placing an order is a piece of cake. Being able to personalize the M&M's is such a cool idea and it gives them a special touch. The quality of the M&M's is top-notch, and they always show up just the way I wanted them to.
Customized candy order
I just ordered some custom candies and was pretty happy with how they turned out. But I was kinda bummed to find out later that there were extra customs fees that I didn't know about when I bought them. The total cost was okay, but those unexpected fees caught me off guard. I think it would be better if they told us about any extra costs like customs fees upfront when we place our order. Being upfront about that stuff is important for a good shopping experience.
M&M's personalized Mother's Day order
I ordered some M&M's for Mother's Day and I was really looking forward to surprising my mom with personalized candies. But you know what happened? The delivery guy decided to show up right when I was at school and my mom was at work. So now, we'll have to wait until later to actually get the package. It's so frustrating. And to make matters worse, when I called customer service, they basically said there wasn't anything they could do about it. This is not cool at all. Definitely not cool. This will be the first and last time I order from them, that's for sure.
Customized M&M's
I had such an easy time ordering my custom M&M's. The website was simple to use, and I got to make my own candies with different colors, messages, and images. There were a lot of options to choose from, so I could really make my order my own. Checking out my design before buying was a breeze. The whole experience, from start to finish, was so easy to navigate. I can't wait to get my M&M's and see how they look in real life!
Personalized M&M order
Ordering personalized M&M's was pretty simple and easy. The website was easy to use and it was a breeze to go through the different options. But, I was kinda bummed that I couldn't get white M&M's, only stone. And I wish I could have uploaded more than one picture for the customization. The M&M's themselves were tasty and of good quality though.
Personalized M&M's for events
I absolutely love these custom M&M's! They're such a cool idea for parties and they never fail to bring a smile to everyone's face. The packaging was spot on, the delivery arrived right on schedule, and the tracking service was top-notch.
Customized M&M's
When I got my customized M&M's, I was really bummed out about how they looked. The packaging was dirty and scratched up, and the M&M's themselves were all messy and hardly printed right. Most of them I couldn't even use for what I wanted, and the ones with the logo were the worst. I talked to customer service and found out that was their usual quality, which was a letdown. They offered a 20% discount, but I didn't think that was enough for how bad they were. However, after I left a review on Trustpilot, they sent me a new order for free. It was way better than the first one, and I'm glad they made it right.
Personalized M&M's
Don't bother trying to order in incognito mode, it's a real pain. I had to reset my password and didn't even get an email for like an hour. But as soon as I switched out of incognito mode, the site worked perfectly fine. The designs were really good though.
Customized M&M's for wife's birthday
I was so excited when I found out I could customize M&M's for my wife's birthday! It was super easy to do, and I made a special gift that she really enjoyed. The company's service was top-notch - they helped me quickly with any questions I had, and the order came right on time. I'll definitely use them again for future special events.
Too expensive shipping
The shipping costs are way too high, especially considering how much I already spent on my purchase. It just doesn't seem fair!
Customized M&M's order
I tried to order some personalized M&M's online, but I had some technical difficulties. I first tried to place my order using Firefox, but I had issues and had to switch to Chrome after a few failed attempts. I'm from the UK, so I found it weird that the default designs were all USA-themed. When I switched browsers, I realized there were fewer design options for packaging. It would be great if the website could figure out where the customer is from or adjust the settings to prevent this confusion in the future.
Easy ordering process
I thought ordering was super easy and simple. I was able to personalize my M&M's the way I wanted without any problems. I can't wait for them to get here!
M&M package
I just received my package of M&M's and wow, they were amazing! I decided to treat myself and it was totally worth it. The colors were so bright and they were super tasty. Let's be real, when have M&Ms ever tasted bad? Huge shoutout to the team for creating such delicious snacks. Keep it up!
Customized chocolate order
I gotta say, the whole thing was a bit of a rollercoaster. I placed my order on a specific date cause I needed it for an event coming up real soon. But the validation process took longer than I thought, and I didn't even hear about the shipment until a day later. Then, a week passed and I realized my package hadn't even been sent out yet! When I called customer service, they said it would be there the next day, but of course, it wasn't. After another call, turns out my order was just sitting there! They said they were gonna rush it and send it express, and miraculously, it got to me just in time for the event. The stress and frustration I felt could have been avoided if they just handled things better. But, on the bright side, the chocolates were good quality. Appreciate the customer service rep who really hustled to get it to me on time.
My M&M's order for daughter's communion
I was so pumped to get these personalized M&M's for my daughter's communion, but man, was I disappointed when they showed up. I specifically asked for bright pink and yellow, but what I got was this weird greenish-yellow and grayish-pink combo. And to make matters worse, you could hardly see the 'm' on them! They were a total mess and didn't even resemble M&M's. I tried to complain and even sent pictures, but they just brushed me off. So not cool - such a lack of professionalism and definitely false advertising.
Personalized M&M's purchase
I just bought some custom M&M's from this company and I gotta say, the quality was pretty good. The only thing that bummed me out was the customer service when I went to the store. The workers seemed like they couldn't care less and weren't too friendly. I traveled a long way to get there and I was hoping for better service, you know?
Customized M&M's for an event
I really liked all the different choices I had for customizing M&M's on their website. The prices were good and it was easy to do. The only problem I had was not being able to use my billing address for delivery because of a mistake that kept happening. Other than that, I was happy with the company's service.
Customized M&M's
I was really bummed out to learn that the company doesn't offer certificates like bacteriological analysis or Certificate of Approval anymore. That's a big deal for businesses that need those certifications for their products. It would be great if they could think about bringing them back as part of their services. Even though that was a letdown, I gotta say, the customized M&M's I got were amazing. The colors popped and the packaging was solid. Plus, my order came right on schedule.
Review with most votes
My all time favorite !
I love M&M for god knows for how long ! and that's why i prefer buying my favorite cholate from here. This is my all-time favorite. They have the best flavors but with that... Read onBy: Esther Jackson