Annie Cloth - Overall Rating based on 36 reviews
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Online shopping experience
I was shopping online and that "Spin to Win" box at checkout was super annoying. It just kept popping up on my iPhone and making it hard to pick out what I wanted. They need to get rid of it or at least make it better because it's seriously frustrating!
Order tracking issue
I placed an order back on May 10th, 2024, and I still haven't gotten a tracking number. I've been trying to track my order on the website a bunch of times, but all the tracking options seem to be messed up. I've tried reaching out to customer service four times, but clicking on any of the links on the website doesn't work. Honestly, I'm starting to wonder if this website is even for real.
Clothing items
I bought some clothes from this store not too long ago, and I gotta say, I'm really impressed with the stuff I got. The colors and sizes were spot on, just like they looked on the website. It's always a relief when that happens 'cause you never know with online shopping. Even though it took a little longer for me to get my order, it still showed up within the expected delivery time, so I wasn't too worried. All in all, I'm a happy customer.
Dress mix-up, re-order
I was pretty bummed when the order came with the wrong dress in the wrong size, but I went ahead and ordered the right one for the fundraiser. Fingers crossed it gets here in time for the event.
Cotton and linen pant
I really liked the different clothes they had and how cheap everything was at that store. But then I got disappointed when I found out that the pants I bought were supposed to be cotton and linen, but they were actually made of polyester. It made me wonder if the other product descriptions on their website were accurate too. Customers should be able to trust that the info on products is right, so they should fix this mistake to keep their credibility and be more honest.
Lost order, had to re-order with different styles
Unfortunately, my first order got lost, so I had to reorder. But by then, the stuff I really wanted was all gone, so I had to pick different shirts that weren't my top choice. Even though it was a pain, the company did a great job getting me a refund and they were really good about listening to my worries.
3 sweaters
I was kinda unsure about ordering from this company 'cause I'd never heard of them. But when the 3 sweaters I wanted showed up, I was pleasantly surprised. They looked just like they did on the website, and the sizes were right on point. It did take a bit longer for them to get here than I thought, but I liked that they kept me in the loop on my order. Gotta say, I was pretty impressed with how good the sweaters were, and I'd totally suggest them to anyone else.
Dress
I recently bought a dress from this website. The website itself is pretty easy to use, but I ran into a problem when I tried to order. I wanted to double-check my choice and the shipping fees before placing my order. However, I was a bit surprised to get an email confirming my purchase shortly after looking around. I don't remember hitting the confirm button, but it looks like my credit card info was still used and the order went through. Now I'm waiting to see the dress quality when it arrives. I might end up returning it for a full refund depending on how it looks. We'll just have to wait and see.
Affordable and stylish clothing
The clothes here are always so stylish and reasonably priced. My girlfriend really loves the stuff I get for her. The quality is actually pretty impressive considering the cost, and she always gets compliments when she wears them. I'm really looking forward to shopping here again soon!
Quality clothing, affordable prices, convenient online shopping
I just bought some stuff from this online store, and let me tell you, it was awesome. The clothes are super nice, just what I was hoping for. Since I live in a tiny town with no good shops, I gotta shop online a lot, and Annie Cloth is now my favorite spot for fashion. The prices are great, and I love that my order comes right to my door. So convenient and so worth it!
Super cute clothes
Oh my gosh, these clothes are seriously the best! They're so cute, I can't even handle it. The designs are super pretty and unique, unlike anything I've seen in stores. I have to stop myself from buying it all because I want everything so much!
Faux gold metallic print dress
I got this dress that looked all shiny and sparkly online, but when it showed up, it was just a plain yellow print. I was really hoping for that metallic look for my friend, but it was totally different from what was advertised. I wish it had actually matched the description.
Recent fashion items
I just bought some clothes and shoes from this online store, and let me tell you, the quality and style are top-notch. They have a great selection, which made it really hard for me to decide what to get because I liked so many things. The only issue was that the website was a little tricky to use, it took me a bit of time to find my way around. But I didn't give up, and eventually I was able to complete my purchase.
After I placed my order, I noticed that I had accidentally put in my old address for shipping. I tried calling customer service, but couldn't get through on the phone. Luckily, they had an email system with quick responses, so I sent an urgent message to update my address. I also tried the chat feature and ended up talking to a helpful chatbot. When I checked my order status, I saw that my address had already been updated through email confirmation. Turns out my phone number was wrong too, but that was fixed in no time.
I was relieved to know that everything was sorted out, and now I can't wait to get my stuff. Overall, I'm really happy with how my shopping experience turned out and the great customer service I received.Difficult return process
I had a really frustrating experience ordering from this company because of their return process. When you buy clothes online, there's always a chance they might not fit right, so it's important to have an easy return policy. Unfortunately, Annie's return process is way too complicated and practically impossible to use. The website kept saying my order number and email didn't match, so I couldn't even start the return. And if you try to contact customer service, you have to pay just to get a response, which is a big pain. The lack of help and bad communication really makes you feel stuck and lost. I would think twice before ordering from them unless you're sure everything will fit perfectly, but that's hard to know when you're shopping online. Overall, dealing with this company's return process is a nightmare and their customer service is basically non-existent.
Christmas present delay
I got my friend a Christmas gift, but it took forever to show up. It was supposed to be here on the 12th, but it didn't come until the 27th! I was super let down and had to scramble to get a different gift at the last minute.
Stunning products, great prices
I was totally impressed by all the awesome stuff they had and at really good prices. The website was super easy to use and I liked how they listed out the sizes for everything. I'm excited to get my order and see if the stuff looks as nice in person as it does online. Big thanks to the team for making shopping so fun!
Sweater purchase for Christmas party
I bought a sweater from an online store back on December 15th, hoping to get it before a Christmas party. But it didn't come until December 31st, way after the party. And I had to pay $18 for shipping, only to get my sweater in a flimsy plastic bag in the mail. It was really disappointing overall. The late delivery and cheap packaging were not cool. I might have to reconsider ordering from them again in the future.
Beautiful Tops
I had a great time checking out all the cool tops on the website. There were so many different styles and colors to choose from, it was really impressive. I ended up finding exactly what I was looking for. The only downside was that the shipping cost was really high, which was a bummer. I almost changed my mind about buying, but luckily there were some discounts that made me decide to go through with it.
Weight loss budget-friendly finds
I'm currently trying to shed some pounds and keep an eye on my wallet, so stumbling upon your sale items was a total game-changer for me. Your clothes are so stylish and really show off my best features, plus the quality is way better than I expected for the price. I just hit the big 7-0, but thanks to your outfits, folks often think I'm way younger. I can't thank you enough for your store - I'm hooked for life!
Back view photos, sizing inconsistency.
I was really excited to get my order from this online shop, but man, I was let down by the fact that they didn't have any photos showing the back of the items. It's so annoying to have to just hope and pray that the outfit looks good from every angle, especially since what the back looks like is super important, you know? And don't even get me started on how different the sizing was between styles. A size "large" should mean the same thing no matter what kind of dress you're looking at. It's a pain having to guess and hope every time I buy something.
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