All reviews of Kovacek
Review about: Decantalo
Spanish wine at supermarket prices
This website is seriously my go-to spot for buying Spanish wine! The prices are amazing, it's like scoring a deal at the grocery store. Sometimes deliveries are a bit slow, but honestly, it doesn't bother me too much. And when they're out of the vintage I'm looking for, they always offer up the next year instead.
Review about: Shoes
Size 12 Women's Shoes
I ordered these women's shoes in a size 12 right before the company merged with DSW. I thought I could just return them like usual, but they surprised me with a new return policy. It was a hassle trying to get ahold of customer service, and when I finally did, they said I had to foot the bill for return shipping. That cost me more than what I paid for the shoes! This company is definitely not treating their customers right.
Review about: Eyedictive
Quick and painless order process
I ordered it really fast and it was super easy. I'm just a little curious about the product. But hey, remember there are no free returns!
Review about: Wolford
Dress purchase not received
I recently ordered this gorgeous dress online, but it never came. Trying to get a refund has been a total nightmare. Their email system is all messed up, so I can't even reach out for help that way. And the customer contact form on their site? Forget about it, doesn't even work! Finally got someone on the phone, but they said they couldn't really do much and had to pass my problem to someone else. On top of all that, they want me to sign some crazy form that I can't even send back! This is getting ridiculous. I'm thinking about taking some legal action to get my money back because their customer service is just terrible.
Review about: The Natural Patch
Itch patches for my 7-year-old
These itch patches are seriously a game-changer! Like, they totally stopped my 7-year-old from scratching his bug bites until they bled. And get this - I got the wrong thing at first, but Kaz, who helped me out, was so kind and offered to swap them out for me. It's the little things, you know? I'm totally feeling the love for the awesome customer service at this store!
Review about: ResortPass
Solo traveler luxury resort experience
ResortPass is a great choice for solo travelers who want to enjoy a fancy resort without spending too much money. They have lots of different resorts to pick from, including some really popular ones all over the world. I recently used ResortPass to book a stay at a resort in Hawaii, and it was super easy. I got to choose a nice room with an ocean view and even signed up for fun stuff like surfing and a helicopter ride right on the site. It was a really awesome experience, and I had a great time using all the cool stuff the resort had to offer. I would definitely suggest ResortPass to other solo travelers who want a fancy yet affordable vacation.
Review about: St Stephens Books
Two book sets purchased
I ordered two sets of books and I was so excited for them to show up at my doorstep. But guess what? They never came! I was super disappointed. Turns out, it was because I forgot to update my address on my account, so they got sent to the wrong place. My bad! But the company was really awesome about it - they sent out new books right away. I was really impressed by their great customer service and how they handled everything so well. Huge thanks to the crew at St. Stephens Books for taking such good care of me!
Review about: Dormify
Duvet purchase
Wow, I can't believe it! I bought a duvet and when it showed up, there was this huge hole in it. I tried to get in touch with customer service on Twitter and Facebook, but nobody even got back to me. It's just crazy how they can treat a customer that way. Not hearing anything back and not getting it fixed is just not ok.
Review about: Grasshopper
Virtual phone service
My experience with that virtual phone service I bought was super disappointing. The stuff they promised when they were trying to sell it to me was nowhere to be seen once I actually signed up and paid. The customer service was basically non-existent, with long wait times and people who weren't helpful at all. It felt like a total scam and a complete waste of my time and money. The fact that there was no call recording or other basic functions made me feel like I was stuck in the past, with a service that couldn't keep up. Overall, my experience was really terrible and I wouldn't recommend this virtual phone service to anyone.
Review about: Sequencing
Whole genome sequencing Premium Expedited bundle purchase
I just got the whole genome sequencing Premium Expedited bundle and let me tell you, I am really impressed with the service and results. The genomic data they gave me was super detailed and informative, covering a bunch of rare diseases. The customer support team was awesome too, always there to help and quick to respond whenever I had questions. And the disease risks they found for common conditions matched up with my family history, so I trust the accuracy of the results. Overall, I'm really happy with my experience with this company.
Review about: Ajio
Fashion and accessories
I recently bought some clothes and accessories from Ajio. I was drawn in by their sweet deals and sales, but ended up bummed about the stuff I got. A bunch of items were either expired or messed up, and that wasn't mentioned when I was shopping online. It's frustrating that they don't give info on when stuff was made or when it expires, 'cause that totally affects how long you can use it. It seems like they're not being straight up with their customers, and they really need to be clear about what they're selling.
Review about: SuperJeweler
First-time customer experience
I just bought something from this website for the first time and I have to say, I was really impressed by how everything went down. I found a great deal on what I was looking for and the customer service I got was top-notch. When I found out my order wouldn't make it in time for a special event, I reached out to customer service for help. I talked to a rep named Samantha and she really went out of her way to help me out. She split my order into two shipments so the stuff in stock would come on time and the backordered item would come later. Samantha also let me know about this cool feature on the site where you can track delayed orders with a note and picture you can print out. It's little stuff like that that makes me feel like they really care about me as a customer. I'll definitely be coming back for more in the future.
Review about: Canvas Freaks
Customized canvas purchase
I just got two custom canvases and I gotta say, I'm super happy with how they turned out. The pictures look even better than I thought they would, and they really brightened up my bedroom. Ordering was easy peasy and the customer service was fantastic. I'd definitely suggest this company to anyone wanting to add some personal flair to their space with awesome artwork.
Review about: HelloFresh
Meal kit purchase
The customer service from this company is amazing. They were so quick to help and really paid attention to any problems I had. They always did more than expected to fix things, even when it wasn't their fault. They definitely deserve a perfect 5-star rating just for that.
Now, as for the meal kits, they were delicious! I even picked up a few new cooking tricks. But, I gotta say, the prices were a little steep. That might be a turn-off for some folks.Review about: Choice Hotels
My experience with Tia at the hotel
I stayed at the hotel in North Carolina and let me tell you, Tia was amazing! She was so friendly and helpful, made checking in and out a breeze, and answered all my questions with a smile. Seriously, she's the best!
Review about: KiwiCo
Gift with accidental auto-renewal
I bought a gift and accidentally signed up for auto-renewal. Contacted customer service and they were super helpful. They fixed the issue right away on multiple orders. It was a huge relief to get fast and easy help, unlike some other companies that make canceling orders a pain. I definitely recommend their customer service to anyone who needs help.
Review about: Best Price Nutrition
First Purchase Experience
I just bought something from this store for the first time, and I was pretty impressed with how the customer service team treated me. Even though one of the things I wanted was sold out, they quickly got in touch to let me know and suggested a good replacement. I really liked how they took charge and made sure I was happy with my purchase. The whole shopping process was easy and without any problems, so I'll definitely be coming back for more stuff in the future.
Review about: Floom
Lovely selection of fresh blooms
The flowers were so incredible! They had such a great variety of colors and looked so fresh. And the price was really good, the best we've ever seen. The lovely vase was a nice addition and the personal delivery was just perfect. Ordering from Floom was such a great experience all around.