Box27 reviews
This score is based on 27 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Enterprise plan subscription
I recently signed up for the enterprise plan and was told by customer support that data migration would be easy. But now, after only a week of migrating, I got an email saying they might block my account for breaking their Fair-Use-Policy. This totally caught me off guard and now I feel like I've been ripped off and let down by their service.
Complicated file sharing
The file sharing service interface is just awful, always causing delays when you're trying to share files. By default, it only lets people from my company access the files, and there's no way to change that. Sharing files with external folks is a real pain. And don't even get me started on the so-called 'feedback' link - it just takes you to a complicated webpage with no way to actually give feedback unless you log in. It's like they don't even care about improving! It's crazy that we're still struggling with something as basic as a file sharing system online. Remember FTP? It was so much easier! This service really needs to improve its user experience and functionality.
Renewal subscription issue
I had a problem with renewing my subscription recently because I missed the email reminder. But, the customer service team, especially Ronmary Saniel, was really helpful and quick in fixing the issue. I was impressed with how they handled everything with such efficiency and courtesy.
Secure file transfer and esignature
I was super pumped to sign up for this 1-year deal that promised to keep my files safe and have esignature capabilities. But man, my excitement quickly faded when I ran into all sorts of problems with the esignature feature. I tried reaching out to customer support for help, but they didn't really give me the help I needed. It left me feeling pretty let down and forgotten about as a customer. And to top it off, when I told them I didn't want to keep using the service after the year was up, they just went ahead and renewed it without asking me first. Now I'm stuck with this service I don't even want, and they won't even give me my money back. It's pretty obvious to me that they care more about making money than making their customers happy. I'd definitely warn others to stay away from this company.
My upload and download data being held for ransom
So, I was trying to upload all my data for a month and then they just went ahead and locked all access on me! I mean, seriously? How am I supposed to get my stuff back now? It's like they're holding my data for ransom, but I didn't even do anything wrong! Don't waste your time or money with them, because they'll just betray you in the end.
Subscription purchase
I recently signed up for a subscription with Box and it was kind of hit or miss for me. It was cool that they quickly gave me a refund when I asked for it, but I was bummed to learn that they don't offer a single user option, which isn't great for small businesses. Plus, the monthly fee they mentioned was actually for the whole year upfront, so it ended up being more expensive than I thought.
great services
Box is pretty awesome and its really favorable as well . I think its pretty easy to buy. I am taking thier services from here for like three years by now and so far i have no damn complains, they good services and customers services which helps in keeping my work short and simple
Box is really trustworthy too, i dont have to think twice what i am dealing here because they take care of everything for me. well the cloud content management is awsome , before this i felt why i ever need it and if i go with this then it will be really hassle filled problem for me
but thanks to this one i am dealing with my business much better and they are taking care of everything
About Box
Box, Inc. is an American technology company specializing in cloud content management and file sharing service for businesses. Founded in 2005 by Aaron Levie, Dylan Smith, Sam Ghods, and Jeff Queisser, Box allows users to securely store, manage, and share files in the cloud, facilitating collaboration across teams and organizations. Originally aimed at individuals, Box shifted its focus to business and enterprise clients to leverage the growing demand for collaboration tools and cloud storage solutions. The company went public in 2015 and is headquartered in Redwood City, California. Box's platform integrates with various applications, enhancing its utility for corporate users needing secure and efficient document handling and workflow management in a cloud environment.
Details
Contact Information
900 Jefferson Ave
94063 Redwood City
United States
Categories Box
Online Shop | Electronics | Multimedia & Magazines | Office, Hobby & Party Supplies
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Last update: January 2026
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Review with most votes
great services
Box is pretty awesome and its really favorable as well . I think its pretty easy to buy. I am taking thier services from here for like three years by now and so far i have no da... Read onBy: Ellis connis