Box - Overall Rating based on 37 reviews
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Fragrance and Home Decor
I'm really upset about the stuff I got in my order. I thought I would be getting some nice things, but all I got was a cheap perfume, some rocks for plants, and a mini set of dominos. I feel like I got tricked and this is just not right. I'm going to report this to the consumer protection agency and try to get my money back.
Difficult cancellation process
Canceling my subscription was such a pain. I had to answer all these questions and then they told me I had to reach out to support. When I finally did, they made it seem like it was my fault for going past the billing cycle and acted like they were being nice by canceling it for me. It was so frustrating and ridiculous.
Mystery Box
I can't believe I fell for this scam. I knew it was risky, but I didn't think I would get ripped off so blatantly. The stuff inside barely adds up to 10 bucks, and that's being generous. It's a flimsy plastic magnifying glass that distorts everything (I saw one for 2 bucks at the dollar store), a toothpaste tube squeezer (1 euro at a discount store), some cheap cologne (5 bucks tops), a bunch of sticky notes (1 euro at most), a little sample toothpaste (free at any pharmacy), and a kids watch (1 euro). Don't waste your money on this so-called "mystery box."
Empty box with broken glasses and cheap perfume
I'm so frustrated, I ordered a box online and all I got was a bunch of broken glasses from the dollar store, a cheap $2 cologne, and an empty case. What a rip-off! I need to get a refund right away. This website is definitely a scam, we should report them!
3 users mandatory plan
I just tried out this service because my friends had good things to say about it. But things went downhill fast when I found out I was getting scammed into buying a plan that needed 3 users. I'm just one person, so that didn't make any sense. I thought the membership price was fair at first, but then they hit me with a crazy high fee when I was checking out. The lack of honesty and confusing details really bothered me.
garbage
This purchase was absolutely terrible. It feels like I just threw my money down the drain. Honestly, I would think twice before wasting any money on this piece of junk. It's disappointing, I'm at a loss for words - my advice is to steer clear of it completely.
Overpriced purchase
I was really let down by what I got from this company. The stuff I got wasn't even worth what I paid. It feels like they totally took advantage of me and tricked me with those fake positive reviews they paid for.
Mismatched and low-quality items
I'm really disappointed with the stuff I got - not at all like what they showed in their catalog. Total rip-off! The items are cheap, of poor quality, and not even close to what I expected. Honestly, it's a waste of money dealing with these scammers. They hype it all up, then leave you with this mess. It's just embarrassing.
"Free trial"
I tried the company's "free trial" recently, but the Box app couldn't open a file, so I canceled my subscription right away. To my surprise, less than two weeks later, Box took $540.00 from my bank account without asking me first. It was really shocking, and I recommend being careful with sharing credit or debit card details with them. What's even more annoying is the lack of customer service - there's no option to talk to a real person over the phone.
Health Insurance Account Management
I've been a customer for years, but recently dealt with a compliance officer for a FINRA issue and it was a terrible experience. It was totally unrelated to my small family health insurance business, and their handling of it made me decide to close my account. Now I'm on the hunt for a new cloud service provider. Such a pain and letdown!
Multiple paid accounts
I have several paid accounts with this company and I have to say I was really let down by the customer service I got. I manage two Business Plus with Governance accounts, a Personal Pro account, and another paid Personal account. I thought I'd get better treatment from the support team. But when I asked for help, they said they couldn't even spare 5 minutes for a customer service call. It was pretty frustrating to not get the attention I deserved, especially with all my accounts. Having to deal with the same problem for days through a bunch of emails was just a waste of time and energy for me and the company.
Overpriced Mystery Box
Can you believe it? I fell for that scam and ended up paying way more than I should have for a bunch of worthless stuff. Trust me, don't waste your money on that rip-off. Just stay away from it.
Overpriced storage
This company is the absolute worst, I swear. Why do they keep asking for the same information over and over again? And they can't even apologize for being clueless! It's ridiculous how they can't even bother to read previous emails. I tried to file a complaint and they acted like they couldn't see it or something. And then they have the nerve to push unnecessary charges on you, like they're trying to rob you blind. It's beyond frustrating!
Online data storage service
This online data storage service is just a nightmare to use, seriously. It doesn't work well with other storage formats like it says it does, and it can't even do simple stuff like resizing windows to see full file names. Trying to preview files is a pain, and most of the time the previews don't even load right. It's honestly made my work a lot harder and has wasted so much of my time. I wouldn't suggest it to anyone in my line of work.
Subscription renewal nightmare
I tried to cancel my subscription, but it felt like I was stuck in a maze with no way out. The company's terms and conditions seemed like a secret language only they understood, so canceling felt impossible. I had to log in to their website, which was a real puzzle, and even then, there was no clear way to cancel. The whole process was confusing and frustrating, making me feel like I was trapped in a cycle of endless payments. Customer service didn't help much, so I ended up feeling pretty disappointed. I won't be using this service again and will be searching for a better one that actually cares about its customers.
Locked out as a customer
OMG, I can't even deal right now. I was trying to log in to my account and I ended up getting locked out. I mean, seriously, how does that even happen? And then when I tried to get some help, the sales team seemed like they didn't even care. It's like, hey, I'm a paying customer over here! And let's not even go there with the billing and support team - they wouldn't even pick up the phone! It's almost like they don't want my money or something. I can't even wrap my head around how this company is still in business. They seriously need to step up their game, for real!
Mysterious electronic box purchase
I'm really bummed about the electronic box I bought from that company. It wasn't anything like what they said it would be. I feel like I got ripped off, and I'm going to make sure to call them out on it. Selling things that aren't what they claim and taking advantage of customers is just not cool. I'm so annoyed and mad about this situation, and I think I need to do something about it.
Subscription box purchase
This subscription box is a total rip-off. I got a box with hardly anything in it, and on top of that, there was another empty box inside. I'm definitely gonna report this scam.
Box for $40
Oh my gosh, I can't believe it! I ordered this box for $40 and when it showed up, it was all junk! Seriously, I could have found better stuff at the dollar store. It totally felt like a rip-off and now I'm just super bummed out. I feel like I got totally scammed!
Received defective products and missing items
I just bought some stuff, but it was a real bummer because some things were broken and other stuff was missing. One of the boxes was already opened, my watch was missing, and the glasses I got had the wrong prescription. I spent a lot of money, but what I got back was worth way less. It's a total letdown to have such a bad time with my purchase.
Review with most votes
great services
Box is pretty awesome and its really favorable as well . I think its pretty easy to buy. I am taking thier services from here for like three years by now and so far i have no da... Read onBy: Ellis connis