Box Reviews

: 37

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8% Would buy here again

Most relevant positive review

  2023-11-25
Renewal subscription issue
I had a problem with renewing my subscription recently because I missed the email reminder. But, ...Read on
beryl

Most relevant negative review

  2024-05-20
Fragrance and Home Decor
I'm really upset about the stuff I got in my order. I thought I would be getting some nice t...Read on
Myrtice

Reviews (37)

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    great services

    Box is pretty awesome and its really favorable as well . I think its pretty easy to buy. I am taking thier services from here for like three years by now and so far i have no damn complains, they good services and customers services which helps in keeping my work short and simple
    Box is really trustworthy too, i dont have to think twice what i am dealing here because they take care of everything for me. well the cloud content management is awsome , before this i felt why i ever need it and if i go with this then it will be really hassle filled problem for me
    but thanks to this one i am dealing with my business much better and they are taking care of everything


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    Renewal subscription issue

    I had a problem with renewing my subscription recently because I missed the email reminder. But, the customer service team, especially Ronmary Saniel, was really helpful and quick in fixing the issue. I was impressed with how they handled everything with such efficiency and courtesy.


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    Fragrance and Home Decor

    I'm really upset about the stuff I got in my order. I thought I would be getting some nice things, but all I got was a cheap perfume, some rocks for plants, and a mini set of dominos. I feel like I got tricked and this is just not right. I'm going to report this to the consumer protection agency and try to get my money back.


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    Difficult cancellation process

    Canceling my subscription was such a pain. I had to answer all these questions and then they told me I had to reach out to support. When I finally did, they made it seem like it was my fault for going past the billing cycle and acted like they were being nice by canceling it for me. It was so frustrating and ridiculous.


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    Mystery Box

    I can't believe I fell for this scam. I knew it was risky, but I didn't think I would get ripped off so blatantly. The stuff inside barely adds up to 10 bucks, and that's being generous. It's a flimsy plastic magnifying glass that distorts everything (I saw one for 2 bucks at the dollar store), a toothpaste tube squeezer (1 euro at a discount store), some cheap cologne (5 bucks tops), a bunch of sticky notes (1 euro at most), a little sample toothpaste (free at any pharmacy), and a kids watch (1 euro). Don't waste your money on this so-called "mystery box."


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    Empty box with broken glasses and cheap perfume

    I'm so frustrated, I ordered a box online and all I got was a bunch of broken glasses from the dollar store, a cheap $2 cologne, and an empty case. What a rip-off! I need to get a refund right away. This website is definitely a scam, we should report them!


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    3 users mandatory plan

    I just tried out this service because my friends had good things to say about it. But things went downhill fast when I found out I was getting scammed into buying a plan that needed 3 users. I'm just one person, so that didn't make any sense. I thought the membership price was fair at first, but then they hit me with a crazy high fee when I was checking out. The lack of honesty and confusing details really bothered me.


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    garbage

    This purchase was absolutely terrible. It feels like I just threw my money down the drain. Honestly, I would think twice before wasting any money on this piece of junk. It's disappointing, I'm at a loss for words - my advice is to steer clear of it completely.


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    Overpriced purchase

    I was really let down by what I got from this company. The stuff I got wasn't even worth what I paid. It feels like they totally took advantage of me and tricked me with those fake positive reviews they paid for.


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    Mismatched and low-quality items

    I'm really disappointed with the stuff I got - not at all like what they showed in their catalog. Total rip-off! The items are cheap, of poor quality, and not even close to what I expected. Honestly, it's a waste of money dealing with these scammers. They hype it all up, then leave you with this mess. It's just embarrassing.


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    "Free trial"

    I tried the company's "free trial" recently, but the Box app couldn't open a file, so I canceled my subscription right away. To my surprise, less than two weeks later, Box took $540.00 from my bank account without asking me first. It was really shocking, and I recommend being careful with sharing credit or debit card details with them. What's even more annoying is the lack of customer service - there's no option to talk to a real person over the phone.


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    Health Insurance Account Management

    I've been a customer for years, but recently dealt with a compliance officer for a FINRA issue and it was a terrible experience. It was totally unrelated to my small family health insurance business, and their handling of it made me decide to close my account. Now I'm on the hunt for a new cloud service provider. Such a pain and letdown!


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    Multiple paid accounts

    I have several paid accounts with this company and I have to say I was really let down by the customer service I got. I manage two Business Plus with Governance accounts, a Personal Pro account, and another paid Personal account. I thought I'd get better treatment from the support team. But when I asked for help, they said they couldn't even spare 5 minutes for a customer service call. It was pretty frustrating to not get the attention I deserved, especially with all my accounts. Having to deal with the same problem for days through a bunch of emails was just a waste of time and energy for me and the company.


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