Canada Pet Care - Overall Rating based on 32 reviews
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Revolution for my dog
I recently bought Revolution for my pup and man, did I have a rough time with their customer service. I paid for a whole year's worth but only got 6 months' supply in the mail. I reached out to them through email a bunch of times to fix it, but they ignored me for over a month. I had to go to my bank and file a dispute just to hopefully get my money back. It's annoying to pay for a year and only get half, basically doubling the cost. I would've been cool if they just owned up to their mistake and sent the rest, but the lack of communication was a major letdown. I definitely won't be ordering from them again.
Seresto Flea Collars for small dogs
I bought three Seresto Flea Collars for small dogs from this company and was let down to discover that they're not real. I reached out to the manufacturer and found out that this company isn't approved to sell Seresto products. I'm really bummed out about it and plan to take it up with my credit card company.
Revolution for Puppies and Kittens
I recently bought Revolution for Puppies and Kittens from this seller and it turned out to be a fake product. When I got it, I noticed some things that seemed off so I looked into it online. Turns out, this seller isn't actually allowed to sell this medicine. I'm really glad I didn't give this stuff to my pets because who knows what kind of bad stuff could've been in it. It's always smart to make sure your pet's meds are legit to keep them safe and healthy.
Flea tick meds for my pet
I ordered some flea tick meds for my pet and paid extra for tracking the shipment. But you know what? The order seems to have disappeared and I still haven't received my pet's meds! It's really frustrating and now I have to contact my bank to try and fix this whole situation. It's not cool at all that this company isn't being transparent with their business. Such a bummer.
Flea/tick treatment for multiple cats
I had a really frustrating time with my order from this website. I was trying to get flea and tick treatment for my five cats, which meant I needed 24 doses for a monthly treatment. But the company started questioning why I needed so many doses and wouldn't send my order until I explained. It was annoying to have to justify a regular purchase. And to make matters worse, the shipping took forever and when my order finally came, it was missing half of the doses. Dealing with this whole thing was a pain and left me feeling let down and inconvenienced. In the end, I had to go to a company in Australia for my pet stuff and had zero problems there.
Nexgard purchase, questionable authenticity
I just bought Nexgard for my big dogs from this company, hoping to get the real deal, unopened and all. But when the package arrived, the boxes had been opened and there were fewer doses than they said there would be. That makes me think someone might have messed with the meds. On top of that, the packages came from a different country than what was said, which makes me even more unsure about the quality. I really care about my pets' safety and I'm not confident these meds are the real deal. This whole thing has me feeling let down and wary, so I won't be shopping with this company again.
Bravecto purchase
I bought some bravecto from an online pet care store not too long ago. Unfortunately, I've been dealing with a bunch of issues with my order. I placed the order back on December 2nd, and when I tried to track it using the number they gave me, it didn't work. So, I reached out to customer service and they gave me a new tracking number. Turns out, my package has been stuck at the same place since December 19th. It's now January 18th and there's been no movement. I had to end up disputing the charge with my credit card company to get a refund because the company said they delivered it, even though they clearly didn't.
Revolution Plus purchase
My experience with Revolution Plus products from Canada Pet Care was a total nightmare. My poor cats got super sick after using them, and to top it off, the products came all the way from Singapore. I can't help but think they might be fake or that my cats just had a bad reaction. Right now, I'm in touch with Zoeitis trying to figure this whole mess out.
Pet supplies
I've been buying stuff for my pet from this website for about a year now. Whenever I call, they're always super friendly and helpful. They double-check my order and answer any questions I have. Plus, the prices are really good, they carry all the top brands, and the shipping is lightning fast. They always keep me in the loop on when my stuff will get to me!
False Advertising, No Shipping to Canada
I tried to order something from a company that said they had 'free shipping' to Canada, but turns out they weren't even a Canadian company and didn't ship to Canada. Their website was confusing and didn't clearly say where they were really located or how they handled shipping. Dealing with that mix-up was really annoying.
Pet supplies
I just bought some pet supplies online and was hoping for fast shipping like they said. But my order didn't even show up in my account for a few days, and when I called customer service, the person I talked to was really rude and didn't help at all. I was not happy with the service I got, to say the least.
Great prices, excellent products, wonderful customer service
I just bought some stuff from this online pet store and I gotta tell ya, I am so happy with how everything turned out. The prices are amazing, the stuff is great, and the folks working there are super friendly. I've been telling all my pals with pets to check it out. It's really been a game-changer for me in taking care of my furry friends. Thanks a bunch!
Flea treatment
The flea treatment I bought from an online pet store was a letdown. It took forever, like three weeks, to get here, and on top of that, it didn't even work on my pet's flea problem. I was so unhappy with it that I decided to write a bad review on the website to warn others. But guess what? They never even published it! So I did some digging and realized that all the reviews on there were super positive. Seems like they might be filtering out the negative ones to keep making sales. That’s shady and now I don’t know if I can trust any of the reviews on that site.
Flea prevention medication
Don't bother with this company! They show products, make you go through all the steps of entering your info, then drop the bomb that they don't deliver to Canada. It's ridiculous! I feel tricked and definitely won't be telling anyone to use this company.
Generic Heartworm Preventative
I had a terrible experience with this company, man. I thought I was ordering a knock-off version of a popular heartworm med, but what I got was not what they advertised. The product only had one of the two active ingredients listed, even though the website said otherwise. When I tried to talk to customer service about it, they were useless and just wanted to argue. It felt like a total scam and I was super disappointed. And on top of all that, my package came all the way from Singapore even though the company's name makes it seem like they're in Canada. I don't trust them at all anymore, y'know?
Generic Revolution for dogs
I've been a fan of this company for years now and have always had good experiences with their products. Even though some people have complained, I've always found their stuff to be top-notch. My go-to is the Selehold, it's like a cheaper version of Revolution for dogs that I can snag for a great price. I've never had any problems with it and keep being amazed by the deals I get from Canada Pet Care.
Cat supplies arrived timely
I was so happy with how fast my cat stuff came after I ordered from this site. The things were just what I was looking for and were really good quality. I got a bunch of stuff for my own pets and also helped out the feral cat community I look after. The prices were super reasonable, so I saved a ton of money compared to other pet stores. Overall, I'm really happy with my shopping experience here.
Pet supplies
I checked out Canada Pet Care's website, but man, it's so deceptive and sketchy. It's weird, right? They call themselves Canada Pet Care, but they only take payments in USD, and they make you pay for tracking to Canada even though they don't even ship there. Plus, the broken English on the site was a major red flag for me. Overall, the whole experience left me doubting if this store is even legit.
Pet supplies
I recently tried to make a purchase from this online pet care store to get some supplies for my furry friend. I was super bummed to learn that they don't ship to Canada, even though that's in their name. It was annoying to go through all the steps to pick out things, check shipping fees, and create an account, just to find out at the end that they can't send me my stuff. It felt like a big waste of time and made me feel kinda tricked. They should think about changing their name so this doesn't keep happening.
I called about an order
I called today and spoke to Nick. I had a problem with my autoship order. I only received part of my order. Nick informed me of the reason and told me there was a generic product that would be comparable. I was delighted! I asked if there was the same option for the dog Revolution and he informed me that there was. He changed my autoship order. He was so friendly and well informed. Nick was great to work with. He made my day
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