Charles Tyrwhitt Shirts - Overall Rating based on 21 reviews
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Shirt exchange
I recently talked to this guy named Conor from customer service about swapping a shirt I bought. Conor was super helpful and really funny, which made our chat fun. His professionalism and positive vibes really set him apart as a great asset to the company. Sadly, the chat got cut off before I could thank him properly, but I asked Vee, another rep, to pass on my thanks.
Wrong size shirt
I ordered the wrong size shirt and totally panicked, but the person at customer service was really cool and helped me sort it out without making me feel stupid. They even went the extra mile to make sure I didn't have to go through the hassle of returning and re-ordering, which was so awesome.
Online order assistance
I just want to give a shoutout to the online/phone agent who helped me out with my order, Harmeet. They were super nice and really went the extra mile to make sure my order and delivery were exactly how I wanted. It's not often you find customer service that good nowadays. Way to go!
High-quality shirts
I've been really impressed with the shirts I've bought from this online store. They have a wide variety of styles at good prices, which makes it easy for me to find exactly what I want. The shirts fit true to size and are made of really nice materials, so they're comfortable to wear. Plus, they wash well and don't lose quality over time. I'm super happy with my purchases and will definitely keep shopping here for shirts.
Recent shirt purchase
I recently had a great interaction with a customer service rep named Louise while shopping. She really went the extra mile to help me out quickly and with a lot of empathy. I was so impressed by how willing she was to help me every step of the way without any hesitation. Louise's exceptional service definitely deserves some recognition and praise.
Half-priced shirt selection
I recently bought some shirts that were on sale at this store, and I have to say, I was pleasantly surprised. I have to admit, the shirts probably weren't worth their original prices, but they were a great deal for what I paid. The quality was good, the fit was nice, and they held up well after a few washes. I liked the shirts so much that I ended up buying more. The return process was quick and easy - I used their In-Post service and got my refund within 24 hours. Overall, I had a really good shopping experience here and I will definitely come back for more sale items in the future. Thanks for the great service!
Slim fit men's shirts and blazer
I really love Charles Tyrwhitt's slim fit shirts and blazers. They have a great selection and are perfect for guys who like a more tailored look. I've been buying from them for years and I'm always impressed with how nice their stuff is. The slim fit is just right - not too tight but still looks sharp.
Replacement order for a shirt
I recently ordered something from this company and they told me that Amazon was going to handle the delivery. Well, turns out the package didn't show up when it was supposed to. When I talked to customer service, they told me Amazon messed up and didn't even make an attempt to deliver it. So I contacted the company directly and they were super helpful in fixing the problem right away. They said they'd send me another shirt and it actually showed up the very next day like they promised. I was really impressed with how fast and helpful their customer service team was. It definitely made me happy as a customer. Not only were they easy to deal with, but the stuff I ordered was even better than I expected. Overall, my experience with this company was really good and I wouldn't hesitate to tell others to check out their products and services.
Shirts, suit jackets, chinos, belt
I've been going crazy buying new clothes from this store for the past month. Whether I was at their stores in Bristol and Gloucester or shopping online, the staff was always super professional and nice. They even took my measurements to make sure everything I ordered online would fit just right. And let me tell you, their deal on shirts when you buy more than one was just too good to pass up. I was pleasantly surprised at how well all the shirts fit from their different collections. And their return policy? So easy! I had to exchange a shirt and it was no problem at all, no questions asked. The quality of everything I've bought has been top-notch. I've been loving their non-iron range - as long as I follow the care instructions, my clothes stay wrinkle-free. They also gave me info on local tailors if I ever needed alterations, so it's clear they really care about making customers happy. Overall, my experience shopping there and the clothes themselves have definitely made a big impression on me. I'll definitely be coming back for more.
Husband's shirts
I enjoy picking out shirts for my husband because they always look nice and don't get all wrinkled up after going through the wash. There are a ton of options to pick from in a variety of styles and colors. The customer service was fantastic when I needed help with my delivery instructions. And on top of that, if you buy several shirts at once, you can get a good deal!
Comfy cool shirts
These shirts are seriously comfy and cool, it's crazy! I picked out the slim fit and man, it fits just right. The fabric is super nice and soft, feels amazing on. They've got a bunch of different fits so you can find the perfect one for you. And get this - I heard they'll swap out your shirt for free if you want a different size or style. How cool is that? Plus, the prices are pretty good considering the top-notch quality. I'm totally sold, gonna be getting more shirts from here for sure.
Wedding suit purchase
I was trying to find a wedding suit, but they didn't have it in my size. The salesperson was so helpful and really went the extra mile to help me find the perfect suit. She was super friendly, knew her stuff, and made the whole process fun. I even ended up getting a shirt and shoes to go with it. The service was top-notch from beginning to end.
Formal shirts purchase
I've been a big fan of this brand for a while now because their formal shirts are top-notch. They always come through with great designs, quality fabrics, and perfect fits. Their customer service is top-notch too - super friendly and always ready to help out with any questions or problems I have with my orders. The prices are fair for what you're getting in terms of quality. I did recently give their pants a try, but sadly had to send them back because they didn't fit right. It would be awesome if they could offer more size options for folks like me with smaller waists.
Recent shirt purchase
I bought a shirt from this store not too long ago and was happy with it at first. But when I wore it for the first time, I saw that the stitching had come apart. Luckily, the store was great about it and replaced the shirt right away without giving me any trouble.
Pricing and sizing
Even though I thought the regular price of the shirts was a little expensive, I found the sale prices to be much more affordable, whether buying one at a time or in bulk. I was pleasantly surprised by the brand's range of sizes, as they offered more options than I expected. Normally I wear slim fit shirts, so I was a bit nervous about trying their "Super Slim" fit while dealing with weight gain from being sick. But to my delight, it actually fit well and felt comfortable. With so many sizes to pick from, there was something for everyone, and the variety of designs and styles made it easy to find something I liked.
Online shirt order
I just bought something online and decided to return it when I picked it up. The customer service I got during the return was really great. The lady at the store was super friendly, got everything done quickly, and even gave me back my money on PayPal that same day. I didn't expect that! Their customer service was even better than I hoped for and now I've got a positive view of them. I really like when companies care about their customers, so thanks to this good experience, I'm excited to shop there again in the future.
Chinos
I recently bought some chinos and I was pretty bummed out by them. I've been a regular customer and I've always loved the stuff I get from this store - the quality, the finishing, and the material have always been top-notch. Unfortunately, the chinos I got in my latest order just didn't cut it. The quality was definitely worse, they felt more like something from a budget store like M&S rather than the high quality I'm used to. This letdown has made me a little unsure about ordering from this store again.
Recent shirt purchase
I recently bought a shirt from this company and it was awesome. The shirt was even better than I thought it would be and the customer service was top-notch. The people I talked to were super nice, knew their stuff, and really worked hard to help me out with any issues. I've been a customer for over 20 years and I've never been let down by the quality of their products or their service.
Men's dress shirts
I've been buying from this company for years and always love the quality of their products. The men's dress shirts are top-notch - they hold up great even after multiple wears. Plus, they look sharp, wash up nice, and are a breeze to iron.
Jumper for dad's birthday
So, I was trying to find a sweater for my dad's birthday, ya know? And I noticed that it was showing different prices on different computers. Like, seriously, what's the deal with that? Anyways, I ended up chatting with this guy named David, and man, he couldn't fix it online, but he called me up and walked me through placing the order over the phone. He was really cool and even hooked me up with free express shipping. So, huge shoutout to David!
Review with most votes
Invaluable online shirt store
I can tell you this, Charles Trywhitt shirts are such premium comfortable, breathable fabric and elite clothing line.. these shirts are like so much light and cozy.. I have only... Read onBy: John Harward