All reviews of Schneider
Review about: Charles Tyrwhitt Shirts
Online order assistance
I just want to give a shoutout to the online/phone agent who helped me out with my order, Harmeet. They were super nice and really went the extra mile to make sure my order and delivery were exactly how I wanted. It's not often you find customer service that good nowadays. Way to go!
Review about: Draper James
It shrank, paid to return
I'm really ticked off right now. I had to go through all this trouble to get a sweater that ended up shrinking two sizes. And on top of that, they made me pay to send it back. It's just not worth the headache, you know?
Review about: KnifeCountryUSA
Lionheart Sword for Christmas
My husband got this sword for Christmas and he's completely obsessed with it. The designs on the hilt and blade are seriously awesome. It weighs 8 pounds, which is pretty hefty, but he can still swing it around no problem. The guy who owns the shop was really friendly and answered all of my questions. It seems like he really takes pride in his store and wants to make sure everyone's happy with their purchases. I'm definitely going to recommend this place to all my friends.
Review about: Greenmangaming
VIP access, discounts, occasional snafu
Greenmangaming is awesome, especially with their VIP perks and discounts. I've never had any problems with my purchases, and whenever something did come up, they always fixed it right away. The only issue I had was trying to buy a game for me and my daughters at the same time, but the customer service team took care of it in no time.
Review about: Raymour & Flanigan
Sofa and Victorian style set purchase
I just went to the furniture store and I gotta say, the service was top-notch. Todd, the guy who helped me out, really knew his stuff. He asked all the right questions to figure out what I was looking for and then made some great suggestions. Todd gave me all the info I needed about the furniture options, like the different models, materials, and any deals going on. I ended up picking out a super nice sofa and a Victorian style set, thanks to Todd's help. The whole buying process was easy and Todd made sure I got a good deal with guarantees and warranties. Overall, it was a really good experience, all thanks to Todd's expertise.
Review about: iMyFone
Auto-renewal cancellation and refund
To be honest, I got pretty annoyed when I found out I accidentally signed up for auto-renewal a year ago. Normally, I'm on top of these things, but somehow it slipped by me this time. But then Aimee stepped in and turned my frustration into gratitude with her quick and helpful service. She nixed the auto-renewal and gave me a refund in just 4 minutes. I was really impressed by how professional she was and how smoothly she handled everything. It's not every day you come across such amazing customer service, so I really appreciate all of Aimee's hard work. I'll definitely be spreading the word about this service to others, and I think Aimee definitely deserves some recognition for going above and beyond. Thanks!
Review about: MochaHost
Server migration assistance
We had to move our server recently and ran into a bunch of technical problems along the way. The Support team took forever to get back to us, which was a bummer. But then we talked to this dude named Nikolay Stefanov and he totally saved the day. We hit him up on live chat, and he fixed everything super quickly without dragging it out with a bunch of questions. We really appreciate his professionalism and how efficient he was.
Review about: Innovo
Reorder assistance at Innovo
I never would've guessed that customer service could actually be so darn helpful and efficient! Let me tell you, I had this problem with my reorder that I was sure was gonna be a pain to fix, but then Ray over at this place totally blew me away. He was quick to respond, really listened to what I had to say, and man, was he kind throughout the whole thing. Ray didn't just fix things once, either - he had to check back a second time to make sure everything was good to go. You don't see customer service like that every day, so major props to Ray for going above and beyond.
Review about: Lumen
Info on body fat and carb burn, menu and exercise choices, helpful suggestions and infomercials
I really enjoy using Lumen! It's been great for helping me understand how my body burns fat and carbs. The meal options and exercise tips are awesome and really helpful. And those little videos they have? Pretty cool and informative, actually. I think I'm starting to get a better grip on my health, all thanks to Lumen.
Review about: TOUS
Crossbody bag purchase
I bought this cute crossbody bag a few days back and I can't wait to get my hands on it! But seriously, it's not even shipped out yet. What the heck is the holdup?! I sent them an email but no one has bothered to reply. And when I called, Paula's excuse was just plain ridiculous. Ugh, dealing with customer service is the absolute worst!