Competitive Cyclist Reviews
Reviews (21)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Cold weather biking clothing
I just bought some cold weather biking gear from Competitive Cyclist and man, let me tell you, I was blown away. The stuff I got was top quality, arrived right on time, and the deal I snagged was unbeatable. But the real MVP here was the customer service. They actually reached out to me, just wondering if I had any questions about my order. While I didn't need help with my gear, I did have a tech question about my bike. And bam, within an hour they got back to me with exactly what I needed. Their knowledge and willingness to help really impressed me. I definitely recommend checking out Competitive Cyclist and testing out their customer service. Trust me, you won't regret it. They even offer custom builds, so if you find a bike on their site that's almost perfect, they might be able to make it just right for you. Not too bad for an online store, right? Overall, my experience was top-notch and I couldn't be happier.
Cycling gear purchase
I recently bought some cycling gear from this store, and I gotta say, I was really pleased with the customer service I got. I had gotten a few items as gifts, but the sizes didn't work out quite right. When I tried to return them on their website, I had trouble with one item not showing up. Feeling frustrated, I decided to chat with customer service on a Friday night, not thinking I'd get a response. But to my surprise, I was quickly connected with someone who fixed my problem and sent me a return label right away - no extra charges. This kind of service really impressed me and I feel good about ordering from them again. They have a big selection and good discounts too. Thanks to them, I was able to get my whole cycling crew looking sharp this year.
Two high-end components on sale
I just gotta say, the prices at this place are amazing! I scored two high-quality items on sale, and let me tell you, the savings were unbelievable. The service was outstanding too, from the easy ordering to the prompt response from customer service. I was really impressed by the level of service I got. All in all, my shopping experience was awesome and I'll definitely be coming back for more in the future.
Rotor -6 bolt order
My son ordered a rotor -6 bolt back in October. The tracking number said it was delivered to the shipper, but they couldn't find it. I reached out to customer service and talked to this really nice guy named Jackson. He sent a replacement with expedited shipping for free. The service was great!
Got a new helmet
My new helmet finally got here after all those updates that I didn't understand. I was super pumped but then the wait was so stinkin' long because the free shipping wasn't the greatest. Customer service wasn't too bad, at least they were quick to get back to me.
Broken bike pump
I wouldn't suggest buying it if you're outside of the country. I had to shell out extra cash for return fees, almost the same amount as the pump cost. Dealing with Customer Service and the Warranty departments was no help in fixing the problem.
Amazing super great
I am using this site for like few months and i am beyond than just impress. they have the finest options when it comes to sport wears. along with that they have the most comfortable options too.
i am not very sporty type person but i do like playing certain sports. and its perfect for me .Cycling accessories
I just bought some cycling gear from this online store, but man, it was a total letdown. The ordering part was all jumbled up, and my stuff took way longer than I thought to get to me. And when it finally did show up, it was all wrong! I tried reaching out to customer service, but it took forever for them to fix the problem. By the time it was all said and done, I was just plain annoyed and unhappy with how everything went down.
Bike helmet and gloves
I got this really cool bike helmet and gloves from the store and I was so excited about it. But then, out of nowhere, the helmet completely started falling apart after just a few times using it! Like, seriously? So, I went to get it replaced and they were all like, "Oh, we can give you a discount on a new one." Excuse me, but no thank you! I want a brand new one for free! It's not my fault that your stuff falls apart like that. Really disappointed with how they handled the situation.
A new helmet and gloves totaling $100
I snagged this sweet new helmet and gloves for a hundred bucks, but when they came, they were way too snug. I reached out to customer service to get a refund, but it's been ages and still no cash in sight. They promised a quick refund in 3-5 business days, but that was a total lie. Their customer support is MIA, and all I really want is my money back pronto.
Expensive wheels purchase
I bought some really expensive wheels from this place that recently started a rewards program. I was excited about the possibility of earning some cool rewards, but it turns out this program is more complicated than a circus act. If you purchase something on sale, you can forget about earning any rewards points. It's like they only want you to pay full price or nothing at all. And even if you reach the highest level, the perks they offer are not that impressive. They will place orders for you, but honestly, who really needs that? I can handle my own orders just fine, thank you very much. To make matters worse, it takes ages for the rewards to show up in your account, and they just disappear after 90 days. What a disappointment!
Bike woes
I bought a bike from this place last year and it's been a total disaster! The crankset was bent, bumped into the derailleur, and caused a whole bunch of problems. I had to replace parts, spend a ton of money, and it's still not working right. The local bike shop thinks they used a drill instead of torque wrenches when they put it together. Avoid buying a bike from here at all costs!
My latest bike order
Hey guys, I need to tell you about Competitive Cyclist. It used to be my go-to store, but recently it's been a disaster. I've shopped there multiple times in the past two years, and let me tell you, it's been a disappointment. Poor deals and ridiculous shipping times! If you think you're getting two-day shipping, think again. It's two days from when they decide to send it out. I placed an order on August 14th at 11 am, but as of 5 pm on the 15th, it still hasn't been shipped. Doubt I'll get it on time now! I might have to reorder and buy locally since I was promised two-day shipping. Don't get me started on broken promises. Ugh, thanks a lot Competitive Cyclist! Hate to say it, but you're better off sticking to local stores or good ol' Amazon.
Wasted money
That was a total disaster! I made the biggest mistake by ordering from this site and they use the absolute worst delivery service - Lasership. My expensive gear never showed up and talking to customer service was a total nightmare. I definitely won't be shopping here again.
Missing part issue
I bought something from this company, but it showed up without a part. When I contacted customer service, they admitted they messed up, but they kinda brushed it off as a simple mistake. I wasn't happy with their response - it seemed like they were trying to avoid owning up to their error instead of finding a real solution to fix the problem.
Cycling Gear
I recently bought some new cycling gear from Competitive Cyclist, and I gotta say, their customer service left a lot to be desired. I made sure to reach out right after ordering to make sure my stuff would be delivered with a certain courier, since I've had problems with other ones before. But even after trying to confirm my choice, they still ended up giving me a tracking number for a different courier. It was pretty frustrating going back and forth with a bunch of different customer service reps who couldn't fix things quickly. Because of this mess-up, I'll be looking for a different seller that I know I can count on to get my order right the first time.
Review with most votes
Amazing super great
Read on